Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Nice door bell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and easy to install. Works well enough and battery drains seems to be minimal. Never used other video bells so I can’t compare. Videos are decent enough.
I would recommend this to a friend - Pros mentioned:Video quality
Battery life is not great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is less than 2 weeks and it’s a 5 hr charge time. I feel like I’m constantly charging the doorbell. The picture quality is good and the google home app is easy to use. I would get the wired one instead of the battery one if I could return it!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Golfmommy. Thank you for sharing your concern about your Nest Doorbell (battery). We're sorry to hear that your experience with the device didn't meet your expectations.
The Google Nest Doorbell (battery) is designed to run on batteries without the need for frequent recharging. You can also choose to connect it to your doorbell system's wires, which will use low voltage to gradually charge the battery (with certain limitations). Check this link for more details: https://support.google.com/googlenest/answer/10899820
If you think that the battery life is significantly lower than expected, we can help you check for other reasons why it’s behaving differently. Please contact us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Great doorbell camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good field of view, good video quality, and is great at picking up movement and was easy to set up. I prefer the Nest to Ring door bells after using them.
I would recommend this to a friend Simple to use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to install and easy to use, helps us keep an eye on packages and guests
I would recommend this to a friend- Pros mentioned:Video quality
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Clear view. The battery does run a bit fast but other than that is works great.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Vicmez. Thanks for sharing your feedback on Nest Doorbell (battery). We’re glad that it works well, and we hear your concerns about its battery life. The battery life depends on factors including activity, temperature, and camera settings that you select. We suggest adjusting the video quality, length of video clips, time between recorded events, or to use activity zones to monitor specific areas that can extend the battery life of your camera. Check this link for more details: https://support.google.com/googlenest/answer/10901611
If there’s anything we can help you about your doorbell, let us know by visiting us here: https://support.google.com/googlenest/gethelp
Best Doorbell in the Market
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Doorbell is for everyone that does not have a wired system on their house. Net made it easy for me and so easy to install. Plug and play. Only inconvenience is the charging piece. But , its expected for a battery operated device. Highly recommend
I would recommend this to a friend- Pros mentioned:Video quality
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great and really helpful for seeing who is at the door. The setup was really easy and simple and the camera quality is great.
I would recommend this to a friend - Pros mentioned:Video quality
Google Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Very clear and picks everything up. Will defiantly buy again
I would recommend this to a friend My great doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works wonderful. I love the way i can see anyone coming up the drive way. I did see my nieces friend on the front porch, i didnt even know he was coming over. So as far as im concerend. Its great.
I would recommend this to a friend- Pros mentioned:Video quality
Great addition to my smart system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy install and setup. Plus the app guides you through each step. Images are clear in the day and night. Face recognition is an added benefit and package detection works well. Hard wired mine so I wouldn't have to worry about recharging.
I would recommend this to a friend Eyes when ur not home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got eye when im not home only con is the battery life but if u get the wired version ull be set very clear display very aware good moition capture
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Bigloafbeats, we appreciate your feedback on Nest Doorbell (Battery). We're sorry to hear about your disappointment with the battery life.
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
It's important to check the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Great doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a video doorbell but this one is great!!! Great video and sound. The app is user friendly and also very easy to setup and install.
I would recommend this to a friend - Pros mentioned:Video quality
Easy installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, night mode is perfect and sound is clear.
I would recommend this to a friend - Pros mentioned:Video quality
Clear camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the camera is very clear. It does require charging often, but it hasn’t been an issue yet
I would recommend this to a friend Easy to use and customizable alerts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really have been enjoying our Google Nest Doorbell! Easy set up especially with the Google eco system. The notifications aren’t as sensitive as the Ring which is nice and alerts can be broadcasted throughout the home via Google devices.
I would recommend this to a friendI love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great! Easy installation and set up. I feel much safer now and can see when packages are delivered. And if a package was to go missing, I would see that too. I am very happy with this purchase.
I would recommend this to a friend- Pros mentioned:Video quality
Nice doorbell
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Video quality is great. Captures 3 hours free without a plan.
I would recommend this to a friend Not that good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have pretty much all of the Nest products and I love them a lot, except this one. I have to charge the battery weekly, it’s way bigger than the other Nest doorbell, and it doesn’t even connect to my doorbell wires (I used the recommended wires and connection). I brought this matter to Google customer service and they didn’t really help me. I like the other Nest doorbell more than this one.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Shayla, thanks for being an awesome advocate of our products. We do apologize for the disappointing experience with Nest Doorbell (Battery), and for falling short of helping you with your support concern. We appreciate that you tried troubleshooting the issue with our support team. However, we may need to take a closer look at your Nest Doorbell (Battery), figure out what may be causing it, and work on providing you with the best option that might fix the issue. If you will allow us the opportunity to help you once more, you may contact our support team using this link: https://support.google.com/googlenest/gethelp
Perfect doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an old Ring doorbell but the battery and Wi-Fi were so bad, this google doorbell is simply perfect. Had it for 1 month and only now it will need a battery recharge.
I would recommend this to a friend- Pros mentioned:Video quality
Doorbell security
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera great on it downside battery doesn't last long. Like that has package detection, people, and animal detection.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for posting your feedback. We’re sorry to learn about your disappointment with your Nest Doorbell’s battery.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1 month battery life (about 25 - 30 recorded events per day)
- Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
- Quiet - About 6 months battery life (about 2 - 5 recorded events per day)
If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Doorbell (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp