Customer Ratings & Reviews

The device started malfunctioning shortly after installation. I installed it about two weeks after delivery. At first, the camera began turning on and off repeatedly. I unmounted it and reinstalled it, which temporarily fixed the issue. However, after a power outage and Wi-Fi interruption, the same malfunction returned. When I contacted Best Buy to return it, I was told it was no longer eligible because it was beyond the return window. Be aware: the return policy is only 15 days. I then contacted Google support. The technician suggested a factory reset and asked me to install an app to guide me through the process, which required granting access to my phone. I became uncomfortable when I was prompted to enter my password while screen sharing, so I stopped the session. Overall, this experience was frustrating and disappointing. Based on my experience, I would not recommend the battery version of this doorbell.

I love my Google nest!!! Makes me feel safe and secure. It works super well and upholds the weather extremes from Texas heat to Colorado cold. Would buy again and recommend!!

I love it Great quality. Clear quality. Highly recommened.

I don’t have anything to compare this to, but it’s amazing. It does the job and I can watch everything needed to see who comes to the front door, even animals. Quality is there and I’m pretty sure one charge will last over a month if not more. Totally worth it. I don’t have good wiring for a wired doorbell and this allowed me to save on a electrician. Took me only about 10 mins to install and lost the time it was “where I was placing it” that took the most time. Don’t wait just get it. I never had it on neat so it didn’t bother me, as some people have complained about. Google Home works great for me.

Pretty good door bell this is a big upgrade from previous nest hello. Very clear picture and battery last long time. Easy setup with google home. Only thing that could make it better if it came with a chime.

Battery operated so simple to install. Just needed a screwdriver. Connected seamlessly with my Google Home and other Nest products. Option to hardwire to doorbell.

I love it, battery lasts about 2 weeks then it needs to be recharged. Easy installation & i love i can use usb-c charger.

Good quality video during the day, night could be better. Battery only lasts 2 weeks.

Have had the ring and the nest and like the nest much better. Great sound and picture quality, sleek design, and no subscription required to view past history.

I bought this item to replace a 1st generation Nest Hello Doorbell, and I was surprised to learn how much larger this one is than the older gen. I don't love how chunky it is, and I personally find it less attractive than the older model, but it works quite well.

On sale itnwas a great purchase for the price, if you want an easy to set up camera this is perfect. Not as great as the wired version but still good enough that it's worth buying. Haven't had any problems and the battery lasts a decent amount of time before nit needs to be charged again.

Although a little spendy, it is a quality video doorbell, easy to install and configure with the Google Home app. Pictire is clear and worked with my hardwired chime.

This was a replacement. It works perfectly. Easy to add in my apps.

Zero stars would be better. This does not stay connected to Wi-Fi. Whenever the doorbell disconnects from Wi-Fi everyone that is in my Google Home gets big urgent message on their phone. This was way too disturbing to my 80+ mother. Who needs these daily occurances being told the Nest door bell is not connected? Easier to just post a notice, PLEASE KNOCK.

NOT what I was led to believe this doorbell would do. Was at my local Best Buy and that day they actually had a Google representative. Told her what I was looking for, a battery operated upgrade over my original Nest wired doorbell that based on our home transformer, really didn't work well, even after trying different resistors. So now the Google rep tells me I'd get notifications on my Google Hub as well as my phone and if someone would ring the doorbell I could change the ring tone to just about anything I wanted. Sounded like everything I was looking for. Bought it and hooked it up however in it's battery mode of operation it does NOT ring just a beep on my phone. Also it does NOT show a notification on the Google Hub. So obviously the Google rep doesn't even know their own products! I find this unbelievable that they gave me wrong info.

Best purchase I made in a while, Easy to setup and mount to wall. love that I could see clearly and speak clearly .

Love this doorbell it works great. Always make sure to get the best buy warranty (comes in handy)

Love the seamless integration into the home app. My only complaint is that I couldn't buy the hardwired one becuase then I would never have to worry about charging. Unfortunately there was no existing doorbell at my house. Clear picture day and night.

Honestly love it so far. I am currently using it at my apartment.I used a mount from Amazon with it so i didnt need to drill.The quality is good.I used it with my alexa andecho show to be notified when someones at the door.Connecting with Your phone you can see live feed and get notified for whatever you want.A package,person at door ect and the app works great.Keep in mind though you will need a google aware membership its $60 for the year.

It was a xmas present to my son in law. He wanted the same one to replace a broken door bell camera he owned.