Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture/video quality and nice battery life. Easy to install.
I would recommend this to a friend - Pros mentioned:Video quality
Nice camera, could be better.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice video quality, and I like how it integrates seamlessly to the rest of my google home products. Only negative is that I wish the the camera would activate at a longer distance. Seems to only start recording when someone is just a few steps from my door.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mike, thanks for sharing your feedback with us about the Nest Doorbell (battery). We’re glad that you like the video quality and the seamless integration with your Google Home devices, but are sorry to hear that the recording feature is less than ideal for you.
You can adjust the wake-up sensitivity of your camera to decide when to wake up and start recording. If the wake-up sensitivity is low:
- It decreases the range at which the camera or doorbell can sense activity.
- It increases the amount of time it takes for the camera or doorbell to wake up once it senses activity.
Here's how to adjust the wake-up sensitivity in your camera or doorbell's settings:
- Open the Home app.
- Touch and hold your device's tile.
- Tap Settings > Video > Wake-up sensitivity.
- Choose the High or Low setting.
If additional help is needed, simply let us know anytime here: https://support.google.com/googlenest/gethelp
Work great!.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't listen to complain about the nest app, for a while now they been switching everything to Google home app. It has little bit less resolution than the other nest doorbell but it got better free features the you need it to pay before monthly. Person, package, animal and car detections are now free, it ring with your Google/nest devices. Only con is the size.
I would recommend this to a friend- Pros mentioned:Video quality
Wonderful security product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Works very well. Easy to install and provides great video of who is at the door.
I would recommend this to a friend - Pros mentioned:Video quality
Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another gift for my parents. Nice wide range. Video is clear. Gives my parents more sense of security.
I would recommend this to a friend - Pros mentioned:Video quality
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy install, step by step video. Clean look on the home. Clear video, easy to use app.
I would recommend this to a friend - Pros mentioned:Video quality
Amazing Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing video quality. Very easy to use and set. Its a must have!!!
I would recommend this to a friend - Pros mentioned:Video quality
Spotty Video Load Times.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's meh. Pros: Great video, night sight, and package detection. Cons: Spotty load times on videos. Getting a Person notification and the video not available immediately is unacceptable. It happens occasionally, but it happens at that moment you DON'T want it to fail i.e. you're home alone at the end unit in a hallway and you get a person notification but the video won't load. Do better, Nest and Google. It's 2023. Make this work right every time.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JeffreyB. Thank you for posting your review on Nest Doorbell (battery). We're sorry to hear that your experience with the device has been frustrating. We'd like to know more details about your concerns with the issues you're having with the performance of the device. Please reach out to our team of dedicated specialists and help you with finding a resolution. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works looks amazing good quality battery life when cold outside does make it use the battery faster but other than that its wonderful
I would recommend this to a friend- Pros mentioned:Video quality
Good purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It picks up motion before my cameras do, very good quaily video and audio is clear through the device
I would recommend this to a friend Great first doorbell choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently decided to conver to a google smart home and this doorbell was a great addition. The install was super easy thanks to the template provided and several video instructions provided. After intall the set up was flawless and easily integrates into the google ecosystem.
I would recommend this to a friendGoogle Doorbell camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Doorbell camera works really well with the Google home app. The only negative thing I can say about it is the battery life, which is something I researched a few months ago(about 30 days), so I am happy with the purchase.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Rico, thanks for your review of Nest Doorbell (battery). We're glad to hear that your experience with the device met your expectations. We'd like to exceed that by providing you with recommendations about extending the battery life of your device. Please check the link here that may help improve battery life: https://support.google.com/googlenest/answer/10901611
If you need any assistance with your Nest Doorbell, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, clear picture and easy access to live view, previous history, etc.!
I would recommend this to a friend Getting better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As google continues to figure out how to incorporate the nest products into its brand, some things get better and some get worse. The option for a reliable battery powered doorbell cameta is great. This one looks sleek, works well, and is extremely easy to install and setup.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Josh, we appreciate that you find your Nest Doorbell (Battery) great. Your patronage and satisfaction are what drives us to keep working on improving our products and services. If you need assistance, feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Almost perfect; just needs 24/7 recording on power
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it could record 24/7, it'd be perfect. I love the taller field-of-view, which, for my use at least, makes it much more practical for seeing packages delivered, people's heads while they're ringing the doorbell, etc. Only downside is, even on power, it only records events
I would recommend this to a friendDoor camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my father in law he enjoys it and easy to install
I would recommend this to a friend- Pros mentioned:Video quality
Good but if lens is damaged, it's worthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, but I think someone damaged it while I was at work or it fell. Make sure it's on tight. Act as I'd you are a bad delivery person and press hard on the doorbell. Recording doesn't work if lens is damaged
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Stabilzer, thank you for sharing your review on Nest Doorbell (battery). We're sorry to learn that your device was damaged and now experiencing some difficulties with recording. We'd like to know more details on your Nest Doorbell and what else was damaged so we can help find a better resolution for you and improve on the performance of the device. Please reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Great security addition!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already paying dividends. I love the nest aware features as well. It alerts me when someone unfamiliar comes up to the door. We had someone wiggle the door handle in broad daylight a month ago and it caught them on camera and I was able to post it to our neighborhood alert system. The integration with the nest display is fantastic as well. Love that when someone rings the doorbell it rings inside the home.
I would recommend this to a friend Great value highly recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading through a lot of reviews I leaned that this battery version is also good to wire install. Did some research about voltage and transformer. It turned out my current doorbell has already have the right transformer. Installed the Google doorbell in about 10 minutes. Worked great with my current chime. Also sends notification to Google home app and Google assist speaker. Very happy with the purchase.
I would recommend this to a friendOnly down side is the battery life in cold weather
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's a great product. I like this much better than ring because it comes off easier rather than trying to screw off to get to the battery for Ring. Like with all battery powered doorbells, you have to charge it frequently in cold weather.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Kko0518, thanks for taking the time to share your feedback. We’re glad to hear that you find Nest Doorbell (battery) great, and we do apologize for some battery issues you’re experiencing.
Nest Doorbell (battery) is designed for the outdoors with the temperature range of –4°F to 104°F. Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1 month battery life (about 25 - 30 recorded events per day)
- Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
- Quiet - About 6 months battery life (about 2 - 5 recorded events per day)
If you’re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn’t related to the frequency of events, then we may need to have a closer look at your Nest Doorbell (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp