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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1796 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nest Wi-Fi Video Doorbell's video quality, ease of use, overall performance, and simple installation. Many appreciate its design, wide field of view, accurate motion detection, and night vision capabilities. However, some customers have concerns about the device's short battery life and its large size. A few users also reported issues with connectivity, delayed notifications, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,796 reviews
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Google's Battery Doorbell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are within Google's Smart Home system, this is a must. It works off a battery so if your home is a new build and does not come with a doorbell this is an easy install. The advertised battery life (about 4-6 months with typical usage) is great. I would say is that it is larger than I expected, likely because it has a hefty battery in it.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    The best one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever. I can check people surrounding, visits, animals, packages. Enough memory for me. The image quality is great. The battery is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the clarity of this device.I will be purchasing another one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent door bell, should have gotten it sooner. Son recommended it to us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall work really well can tell if packages are there at the door recognize frequent visitors easy to set uo instruction

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Wide view

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. We switched from a different video doorbell and this is so much better. The clarity and sharpness are awesome. Cool feature that it remembers the faces and posts by name when they show up at the doorstep.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great doorbell with 2 issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, long battery life (about 1 month per charge). Only downsides are you can’t connect it to your Nest Account. This device only connects with your Google Home app. It takes a long time to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with ADT. Good video quality, great notifications. You can set it up to recognize the people on your household so you get less notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality video and sound. Misses some things though and the range of view should be wider. I like that it connects to my home display

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, DeannaM. Thanks for leaving feedback on the Nest Doorbell (battery). We’re glad that you like its integration with your home display in addition to its video and sound quality. We’re sorry to hear that its performance is less than ideal, and we hear your concern about having a wider field of view.

      Event detection depends on the camera settings that you select. You can choose which events your camera or doorbell can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. You can also change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.

      We understand that having a wider camera view can be ideal for you. However, unlike some other video doorbells, Nest Doorbell (battery) has a 145° diagonal field of view at 3:4 aspect ratio. It is intended so you can see people from head to toe, and packages left on the ground.

      You’re always welcome to visit us here if additional support is needed: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how we get notifications when someone is in the camera view! I love how it also shows when someone has a package AND when the package is no longer there! Makes for peace of mind!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Not the Hello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is convenient for those who don't have a wire accessible for the Nest Hello Doorbell. But this unit is kind of large and clunky. I bought as a gift and cant speak to how well it works. But I love my Hello.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    My Nest door bell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great easy to set up good picture quality and recording

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best option for non wired

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very unsure if i wanted battery or wired doorbell. I am so glad i made the choice to go with a battery doorbell. Works amazing. Its sleek and easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screws!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaints were with the after market security device needed to attach to door in Apartment. Would have liked to have a recommendation that didnt include screws that stripped immediately when design requires constant removal.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Easy to setup and good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally tried the Arlo doorbell. We returned that in favor of this and it was the right decision. The video and audio is high quality and very little delay. If you have the google home app already it's a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, wasy to use. Can connect more than ine .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear very responsive and easy to hook up.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great but battery meh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for what it does. Downside is have to charge like every 2 or 3 weeks which can be annoying. Overall great though

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Does not work well in the winter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned this device for about 3 months, I've had a few ups and downs with it. Going into this, I was able to live with the limitations in recording. I was overall pleased with the short clips and ability to set notification zones. However, the the battery life did not matching what was advertised. Living in a relatively busy street, I decided to configure the settings to optimize battery life - this made the battery last about 10-14 days before draining completely. While not terrible, it was still not what I expected, so I decided to hard wire the door bell. This solved all my battery concerns and I was actually content with this product at this point. That is until one winter day, the Nest app informed me my device was low on battery and would stop recording clips. I made sure power was still going to the bell and app also said it was plugged in. This happened about 3 more times over the next couple months, with each occurrence lasting about a day. While the bell could still be rang, it was certainly annoying to know the Nest Doorbell would not be able to notify me of packages, or even worst, if someone stole my packages. TLDR; buy this device if you're okay with charging the device every 2 weeks, or have a wired doorbell line. Do NOT buy this device if you live in an area where winter is cold (for reference, I live in NY).

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Henry, thanks for sharing your experience. We regret to hear that you’re having battery/charging issues with your Nest Doorbell (battery).

      During extreme temperatures, charging is paused to prevent the battery from getting damaged. If you’ve connected your Nest Doorbell (battery) to your existing doorbell wiring, the wires don’t directly power the doorbell. Instead, the battery is trickle charged by the power that comes through the wires, and the doorbell runs off the battery charge. At temperatures between -4°F (-20°C) and 32°F (0°C), the doorbell can continue to work, but the battery will drain because it can’t be charged. If the battery drains completely, the doorbell will shut down, and you’ll need to bring it inside to be charged.

      Your feedback is important to us as it will greatly help us in improving our products and services. If you need any assistance, our support team is always here to help. You can reach out to us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Great video doorbell for the price, BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like most about this product compared to its competitors are two things: first, it's awesome to have the flexibility of wiring it or using battery. Due to this, you can install this doorbell even in places that don't already have one without needing to run wires. Secondly, it records in portrait orientation with a 3:4 aspect ratio, meaning that it is more well-suited for a front door than a 16:9 camera. The only reason I can't give this product 5 stars is because the Google Home app could really use some improvement. The way the Nest app presents information is more intuitive. I find the Google Home app to be oversimplified and buggy. Also, I am not able to fully migrate my home from the Nest app to the Google Home app, because the Google Home app does not support the Nest protect smoke alarm, meaning that I have to use two different apps for my "Nest" devices. It's truly frustrating. They need to either make all devices work in the Google Home app or make all devices work in the Nest app. Right now, there are devices like this doorbell which only work in the Google Home app, and there are devices like the Nest Protect which only work in the Nest app. It's ridiculous, feels half baked, and frustrates long-time Nest loyalists. Google, please fix this ASAP!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi VermontAviationGuy, thanks for taking the time to share your feedback. We apologize that you’re unable to connect your Nest Doorbell (battery) to the Nest app.

      Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.

      Your feedback is important to us as it will greatly help us in improving our products and services. If you need help with your Nest Doorbell (battery), you may reach out to our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest