Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
The best one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ever. I can check people surrounding, visits, animals, packages. Enough memory for me. The image quality is great. The battery is amazing.
I would recommend this to a friend 90 degrees protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation. Super modern design. Very customizable.
I would recommend this to a friendTelevision purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rob was very knowledgeable and helpful and guided us to the right purchase for our needs.
I would recommend this to a friend- Pros mentioned:Video quality
Great Doorbell Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Nest is a great doorbell camera. The picture is very clear and audio is great.
I would recommend this to a friend Great video doorbell for the price, BUT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What I like most about this product compared to its competitors are two things: first, it's awesome to have the flexibility of wiring it or using battery. Due to this, you can install this doorbell even in places that don't already have one without needing to run wires. Secondly, it records in portrait orientation with a 3:4 aspect ratio, meaning that it is more well-suited for a front door than a 16:9 camera. The only reason I can't give this product 5 stars is because the Google Home app could really use some improvement. The way the Nest app presents information is more intuitive. I find the Google Home app to be oversimplified and buggy. Also, I am not able to fully migrate my home from the Nest app to the Google Home app, because the Google Home app does not support the Nest protect smoke alarm, meaning that I have to use two different apps for my "Nest" devices. It's truly frustrating. They need to either make all devices work in the Google Home app or make all devices work in the Nest app. Right now, there are devices like this doorbell which only work in the Google Home app, and there are devices like the Nest Protect which only work in the Nest app. It's ridiculous, feels half baked, and frustrates long-time Nest loyalists. Google, please fix this ASAP!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi VermontAviationGuy, thanks for taking the time to share your feedback. We apologize that you’re unable to connect your Nest Doorbell (battery) to the Nest app.
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
Your feedback is important to us as it will greatly help us in improving our products and services. If you need help with your Nest Doorbell (battery), you may reach out to our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Great doorbell camera with caveats
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in need of a door camera and I went with this one because I knew it would integrate with my other Google products. My biggest gripe about it is having to use the Google Home app to set everything up and there's not a ton of features. You need the nest plus subscription to review videos more than 3 hours old, otherwise they just go away. I haven't had experience with other ring doorbells but I can say that this was great for my use case.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, ZeroX! We’re grateful for your feedback on Nest Doorbell(battery) and we’re glad to hear it’s a great experience for you. We understand your preference for managing it in the familiar interface you're used to. However, our focus is on streamlining your smart home experience by consolidating control of all your devices, including Nest and others, within the Google Home app. This also offers several advantages:
- Enhanced security: Built-in features like suspicious activity detection, 2-factor authentication, and security checkups provide robust protection for your home.
- Seamless interoperability: Your Nest devices and services will work together seamlessly for a more connected home environment.
- Unified login: Manage everything with one account, eliminating the need to switch between apps.
- Consistent organization: Your homes and members will be synced across both apps, ensuring a cohesive experience.
If you need help with using the doorbell in the Home app effectively, let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp
nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit hard to set up, but once done,It works great, only bad thing is charging it weekly
I would recommend this to a friendGreat to see and hear who is at the door.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy as well as the installation. Love being able to see and hear who is at the door in upstairs bedroom with it paired with my new Nest Hub Max.
I would recommend this to a friend- Pros mentioned:Video quality
Nest doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality video and easy to use. User friendly.
I would recommend this to a friend - Pros mentioned:Video quality
Good product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality video and sound. Misses some things though and the range of view should be wider. I like that it connects to my home display
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, DeannaM. Thanks for leaving feedback on the Nest Doorbell (battery). We’re glad that you like its integration with your home display in addition to its video and sound quality. We’re sorry to hear that its performance is less than ideal, and we hear your concern about having a wider field of view.
Event detection depends on the camera settings that you select. You can choose which events your camera or doorbell can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. You can also change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.
We understand that having a wider camera view can be ideal for you. However, unlike some other video doorbells, Nest Doorbell (battery) has a 145° diagonal field of view at 3:4 aspect ratio. It is intended so you can see people from head to toe, and packages left on the ground.
You’re always welcome to visit us here if additional support is needed: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Wide view
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera. We switched from a different video doorbell and this is so much better. The clarity and sharpness are awesome. Cool feature that it remembers the faces and posts by name when they show up at the doorstep.
I would recommend this to a friend Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall work really well can tell if packages are there at the door recognize frequent visitors easy to set uo instruction
I would recommend this to a friendGreat cameras.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. I love the face recognition feature. Video quality is great and it works great with the nest hub.
I would recommend this to a friendMy Nest DB
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to install, and it works great...
I would recommend this to a friendGreat doorbell for a google smart home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is great! This is my first smart doorbell and i have to say i love how easy it is to use. I also like the look of it more than say a Ring doorbell personally. As someone who uses google products, this is a must have for me. I am considering another camera for the back door.
I would recommend this to a friend- Pros mentioned:Video quality
Easy to setup and good quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We originally tried the Arlo doorbell. We returned that in favor of this and it was the right decision. The video and audio is high quality and very little delay. If you have the google home app already it's a no brainer.
I would recommend this to a friend - Pros mentioned:Video quality
Google nest
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My home is set up everything on google and love the quality of this camera highly recommend
I would recommend this to a friend Nest Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have for home security and peace of mind. Easy install using the google app and has many features that come srandard with most top of the line door bells.
No, I would not recommend this to a friendGreat but battery meh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great for what it does. Downside is have to charge like every 2 or 3 weeks which can be annoying. Overall great though
I would recommend this to a friend- Pros mentioned:Video quality
Perfect Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery operated version of Nest Doorbell was a perfect alternative to the wired version. We were awfully surprised by the length of each charge. The first charge lasted more than a week. Camera and audio quality are excellent.
I would recommend this to a friend