Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Wide view
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera. We switched from a different video doorbell and this is so much better. The clarity and sharpness are awesome. Cool feature that it remembers the faces and posts by name when they show up at the doorstep.
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Nest Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and works great! Clear picture
I would recommend this to a friend - Pros mentioned:Design, Ease of use
90 degrees protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation. Super modern design. Very customizable.
I would recommend this to a friend Great video doorbell for the price, BUT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What I like most about this product compared to its competitors are two things: first, it's awesome to have the flexibility of wiring it or using battery. Due to this, you can install this doorbell even in places that don't already have one without needing to run wires. Secondly, it records in portrait orientation with a 3:4 aspect ratio, meaning that it is more well-suited for a front door than a 16:9 camera. The only reason I can't give this product 5 stars is because the Google Home app could really use some improvement. The way the Nest app presents information is more intuitive. I find the Google Home app to be oversimplified and buggy. Also, I am not able to fully migrate my home from the Nest app to the Google Home app, because the Google Home app does not support the Nest protect smoke alarm, meaning that I have to use two different apps for my "Nest" devices. It's truly frustrating. They need to either make all devices work in the Google Home app or make all devices work in the Nest app. Right now, there are devices like this doorbell which only work in the Google Home app, and there are devices like the Nest Protect which only work in the Nest app. It's ridiculous, feels half baked, and frustrates long-time Nest loyalists. Google, please fix this ASAP!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi VermontAviationGuy, thanks for taking the time to share your feedback. We apologize that you’re unable to connect your Nest Doorbell (battery) to the Nest app.
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
Your feedback is important to us as it will greatly help us in improving our products and services. If you need help with your Nest Doorbell (battery), you may reach out to our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Google nest
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it let us know any movement going on, you could see clearly
I would recommend this to a friend- Pros mentioned:Video quality
Easy to setup and good quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We originally tried the Arlo doorbell. We returned that in favor of this and it was the right decision. The video and audio is high quality and very little delay. If you have the google home app already it's a no brainer.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Nest doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality video and easy to use. User friendly.
I would recommend this to a friend Peace of mind
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how we get notifications when someone is in the camera view! I love how it also shows when someone has a package AND when the package is no longer there! Makes for peace of mind!
I would recommend this to a friend- Cons mentioned:Battery life
Great but battery meh
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great for what it does. Downside is have to charge like every 2 or 3 weeks which can be annoying. Overall great though
I would recommend this to a friend - Pros mentioned:Design
Great doorbell for a google smart home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is great! This is my first smart doorbell and i have to say i love how easy it is to use. I also like the look of it more than say a Ring doorbell personally. As someone who uses google products, this is a must have for me. I am considering another camera for the back door.
I would recommend this to a friend - Pros mentioned:Ease of use
Best option for non wired
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very unsure if i wanted battery or wired doorbell. I am so glad i made the choice to go with a battery doorbell. Works amazing. Its sleek and easy to install and use.
I would recommend this to a friend - Pros mentioned:Video quality
Perfect Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery operated version of Nest Doorbell was a perfect alternative to the wired version. We were awfully surprised by the length of each charge. The first charge lasted more than a week. Camera and audio quality are excellent.
I would recommend this to a friend - Pros mentioned:Installation
Nest Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have for home security and peace of mind. Easy install using the google app and has many features that come srandard with most top of the line door bells.
No, I would not recommend this to a friend - Pros mentioned:Video quality
Recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with ADT. Good video quality, great notifications. You can set it up to recognize the people on your household so you get less notifications.
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good item…. I would buy again, really good!!
I would recommend this to a friend - Cons mentioned:Notifications
Great Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. Only frustrating thing is that it does not have (or I can not find) a setting so that familiar faces don't set off notifications. Ideally I would like to know when there is someone I don't know - I don't need to know every time the dog gets taken out.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Ahall, thanks for choosing Nest Doorbell (Battery). We´re sorry to hear about your frustrating experience with changing the settings of the Familiar Faces feature notifications.
We´re happy to inform you that it´s possible to get notifications with unfamiliar faces. To find and categorize unfamiliar faces in the Home app, try changing the settings and feed below:
Settings:
- Open the Google Home app .
- Tap Settings and then Nest Aware and then Familiar face detection.
- If your camera has detected new people, you can tap New faces to find and categorize them.
- For each new face, tap Yes, No, or Not a person. Then, follow the on-screen prompts to identify the face.
- To find anything you’ve tagged as Not a person, go to Familiar face detection and then tap Options and then Faces that aren’t people.
The Feed:
- Open the Google Home app.
- Tap the Feed tab.
- Choose the unfamiliar face event or group of events.
- Tap Add to face library, and then follow the prompts to identify each face your camera didn’t recognize.
You will also need to change the Camera event details:
- Tap the camera event in the Feed or home history.
- Once the clip is open, swipe up for more details.
- In the “Faces” category, tap Manage, then follow the prompts to identify the faces your camera didn’t recognize.
We have a dedicated team of support specialists, ready to help you if you still encounter any difficulty with your Nest Doorbell (Battery) here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Good - but get a wired doorbell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, but too bad about the battery life on this. As in, if you turn off most alarms, it will not last very long. So it defeats the purpose of having a camera.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Eleazar, thanks for the feedback you shared about the Nest Doorbell (battery), and we’re sorry to learn that the battery life is less than ideal for you. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge the battery more often than you should. You may also consider connecting your camera to a power outlet with the included or optional power adapter for continuous power and to keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).
If you need help with any concerns about the Nest doorbell, you’ll find us always available here: https://support.google.com/googlenest/gethelp
Brand response from Google Team
Posted .Hello Eleazar, thanks for the feedback you shared about the Nest Doorbell (battery), and we’re sorry to learn that the battery life is less than ideal for you. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge the battery more often than you should. You may also consider connecting your camera to a power outlet with the included or optional power adapter for continuous power and to keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).
If you need help with any concerns about the Nest doorbell, you’ll find us always available here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Great camera - but get a wired one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, but too bad about the battery life on this. As in, if you turn off most alarms, it will not last very long. So it defeats the purpose of having a camera.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Eleazar, thanks for the feedback you shared about the Nest Doorbell (battery), and we’re sorry to learn that the battery life is less than ideal for you. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge the battery more often than you should. You may also consider connecting your camera to a power outlet with the included or optional power adapter for continuous power and to keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).
If you need help with any concerns about the Nest doorbell, you’ll find us always available here: https://support.google.com/googlenest/gethelp
Brand response from Google Team
Posted .Hello Eleazar, thanks for the feedback you shared about the Nest Doorbell (battery), and we’re sorry to learn that the battery life is less than ideal for you. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge the battery more often than you should. You may also consider connecting your camera to a power outlet with the included or optional power adapter for continuous power and to keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).
If you need help with any concerns about the Nest doorbell, you’ll find us always available here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Google Nest Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this doorbell camera to replace the ADT doorbell camera that rarely worked. A very great product and I'm very pleased with the quality and ease of use. I wished I would've purchased this doorbell months ago.
I would recommend this to a friend - Pros mentioned:Ease of use
Google Nest Wifi Video Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy to install and pair up with my google home mini. Sometimes a little delay from when the doorbell is rung to when the google home mini chimes and announces someone at the door. But overall a good product.
I would recommend this to a friend