Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device, wasy to use. Can connect more than ine .
I would recommend this to a friend - Pros mentioned:Ease of use
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good product, it was easy and quick to set up.
I would recommend this to a friend - Pros mentioned:Installation
Best so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation, fast response, and clearview. Easy to configure. I wish they have it with replaceable battery, rather than taking it down to recharge. , 
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, AymanTech. Thanks for your review of the Nest Doorbell (battery). We're thrilled to hear that you find it easy to install, has a fast response time, clear view, and is simple to configure. We understand your preference for a replaceable battery instead of having to take the doorbell down to recharge. This is a valuable suggestion, and we appreciate you bringing it to our attention. The Nest Doorbell (battery) is designed to offer a balance between convenience and battery life. The current design minimizes the need for frequent recharging, and the included tool makes removing and reinstalling the battery a simple process. If you have more questions and concerns, please reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Good & Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new look and the person, package, animal, or vehicle notifications. Hate the Google Home App, hopefully gets updated to be more like the Nest app. Hate no continuous recording.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Had a bit where it would lose connection, but was caused by not being sested on the bracket properly. Easy to use and setup.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy reliable video doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased 4 of these video doorbells and am very satisfied with all 4. Easy to install and even the one unit that is in the hot Sun where temperatures in the shade is 100, still functions.
I would recommend this to a friend 
Great doorbell
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have google ecosystem at home this is it for you, although i would prefer the wired version
I would recommend this to a friend- Pros mentioned:Ease of use
Works as advertised!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and was easy to install! However, you can only replay events from the last 3 hours for free, otherwise you have a subscribe to a monthly plan.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi BestBuy, we´re glad to hear that the Nest Doorbell (Battery) works great for you, and that you had an easy time installing it.
For the best experience with your Nest Cam (Battery), we recommend getting the Nest Aware subscription, as it provides more value for your money with features that include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertip using the Google Home App.
We're always looking for ways to improve your experience. For any other support concerns you may have, please reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Nest is the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my nest , it is perfect with our google home set up
I would recommend this to a friend - Pros mentioned:Video quality
Good doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been good. Had arlo before this and i was happy but what made me switch is that my home is google setup. This works well with hub, mini speakers, and nest aware.
I would recommend this to a friend - Pros mentioned:Video quality
Best doorbell camera ever!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe google’s ecosystem just works so much better than rings and this is no exception. Great camera quality and range. The smart system tells you exactly whos at the door and when you get a delivery. 10/10 recommend.
I would recommend this to a friend - Pros mentioned:Video quality
Good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great video but if you ever change your Wi-Fi you have to uninstall and reinstall the doorbell.
I would recommend this to a friend - Pros mentioned:Video quality
Amazing video quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this! The quality of the video is amazing. we love the fact that we can set alerts to people and vehicles aswell. It's amazing and we couldn't be happier with it!!!!!!
I would recommend this to a friend - Pros mentioned:Video quality
Great quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clear picture, options for doorbell chimes, even seasonal or birthday! Just installed and haven't seen all the features yet - does require a subscription to save video but worth the nominal amount. A bit larger than I expected but I suppose that leaves room for batteries?
I would recommend this to a friend Screws!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only complaints were with the after market security device needed to attach to door in Apartment. Would have liked to have a recommendation that didnt include screws that stripped immediately when design requires constant removal.
I would recommend this to a friend- Pros mentioned:Ease of use
Good wireless unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy setup. Only con is it doesn’t currently integrate into the Nest app. Only Google home which limits some functionality. Google is supposed to be working on it.
I would recommend this to a friend - Cons mentioned:Battery life
Meh.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it's fine. Not happy about the subscription service; that's a hidden cost you don't realize you need. Holds a charge, okay, but not great. I only got it because everything else is Google brand in my house.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear that you've encountered issues with the subscription service. As a team, we're committed to continuous improvement. We'll use your feedback to review our processes and make necessary adjustments to prevent similar situations in the future. Share more here:
https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Cons mentioned:Battery life
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As home doorbell cameras go. The battery lasts about a week on a some what busy road. It is good with facial recognition. The things i hate are it doesn't have a costom ring tone like ring camera and when the doorbell button is used the device itself makes a noise like some McDonald's toy and doesn't send a notification to your phone.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Sane. Thanks for posting a review about the Nest Doorbell (battery). We hear your concerns about having a custom ringtone when the doorbell button is pressed, and we’ve taken note of your feedback for future improvements. Meanwhile, you can choose which events your doorbell can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. You can also change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Visit this link for more details: https://support.google.com/googlenest/answer/9210305
For help and support, feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Hardware mounting design is horrible!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item needs recharging every now and then , so when you have to do this, you must dismount the device. Over time of doing this the mounting clip gets worn and the product does not work efficiently anymore.
I would recommend this to a friendBrand response from Google Team
Posted .Hey there, VernonR. Sorry to see your experience with the Nest Doorbell (Battery) hasn’t been the best. The device does give you the option of a wired or wire-free installation. Here are the steps to install it:
1. Check compatibility and voltage requirements.
2. Check that you have everything for installation.
3. Turn the power off to your doorbell system.
4. Remove your old doorbell.
5. Connect the doorbell to the app with the QR code.
6. Troubleshoot if needed.
7. Use your doorbell.
Here’s a guide with more details: https://support.google.com/googlenest/answer/12570869
We’re available 24/7 to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Much needed upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very happy with this product, my significant other told me that I don’t need the hub. But showing her we do need the hub part too. So we can see on the monitor. And it’s loud enough where you can tell someone is at the door.
I would recommend this to a friend