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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1835 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,835 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This door bell camera is probably one of the best on the market today. Especially if you already have other google products, they work very well together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google battery operated door bell works great. Have it on the dog door so I can see what's going on when I'm not there. Also have a wired one on the front door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Install. Easy network setup. Charge last about 3 weeks. Only complaint is without the additional fees you get 3 hours of playback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT... works better than the Nest Hello Camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a package for the thermostats and screen. I love it. When I’m out of town I can talk to delivery people or neighbors stopping by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. We paired it with the Google Nest Display in our kitchen and it shows us video every time someone comes to the door.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this doorbell, still trying to figure out how to make google tell me someone rang it or make a sound on my home device

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works Great

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great battery life and motion detection features. Even recognizes familiar faces so I’m always aware who’s home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An Upgrade Over Previous Nest Hello

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do feel like this is an upgrade over the previous Nest Hello doorbell largely due to the on-device biometrics. It’s very impressive how quickly it can pickup a known face (almost instantly). The vehicle notifications are also very handy. Allows me to keep the motion alerts category of notifications off which provides a much quieter experience in terms of notifications. The video quality is just ok, but good enough for a doorbell. I’m using the doorbell in wired mode. I’ll be upgrading our second doorbell as well!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love It!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product! I switched from a battery ring doorbell 4 to the nest doorbell and the quality of the video feed and response time is so much better! I am now converting my whole home from Ring to Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is excellent, and affordable! We can see and hear anyone on our front porch very clearly. Safety is important to us, and having this product in our home provides that security. I highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv this doorcam, my packages are safe!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wireless so no hardwires and very easy to install, I did it myself with a screwdriver. It connects with my google account and it works great! Got a camera for the back too. Works like a charm and I feel safer for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love the Nest Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Nest doorbell so much this is my second purchase. The instructions are easy to follow. The picture quality is excellent. I like knowing when my packages are dropped. It also alerts you when they are removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service at Heath store, actual set up of camera(s) was easy and quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and to use had to work with a little bit to get my Wi-Fi but that was mostly due to my Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. It does everything I anticipated it would. Also happy with Best Buy's price match policy.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    100 percent worth the purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using a ring camera for years, but bought this for my daughter and now that I see how much better it is, I'm thinking of switching to this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great video doorbell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell works exceptionally well. My only issue is it's too sensitive with motion detection even with boarders on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEST DOORBELL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised with a smart home setup, the Smart IQ feature to tell you the names of who exactly is at the door is great, just needs a bit of tweaking with more control/options of the app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustratingly short battery life. I didn’t realize how often this would have to be charged. I also wish it made noise when someone rung it but it does not

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there. We understand you're experiencing short battery life. This article provides helpful tips to improve your battery life.
      https://support.google.com/googlenest/answer/10901611?hl Nest