Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Good without subscription. Better with one.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this doorbell wired to my existing doorbell wiring, and it has been decent so far. I like that Google does not require a subscription to Nest Aware to use the product, but without the subscription there are some limitations. The recordings are only available for 3 hours, so if you miss it within that window, you won't have access to the footage. Overall, have no issues.
I would recommend this to a friendGood camera for packages
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels safer for my packages. Like the alerts to my phone when someone is close, has a package, etc. Just wish they didn't make you get the subscription to unlock all of your past history. It's already pretty expensive as a stand alone device and then they want to charge you monthly to unlock all the features, but you don't necessarily have to.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Marcus, thanks for sharing a review about the Nest Doorbell (battery), and we’re glad that you like the notification feature. Nest has long been focused on delivering quality products to our customers. We’re also focused on giving our customers value for the price, including three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video and receive basic notifications, as long as your camera is connected to the internet. And the Nest Cam (battery) comes with event video history without a subscription which will automatically expire and be deleted after 3 hours. However, you’ll need a Nest Aware subscription to receive full and extra features. Check what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159
If help is needed, our dedicated team is always available to provide you with services and assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Wonderful!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! We have the original wired version and bought this for an area where we can’t use a wired version. And it’s just the same great quality
I would recommend this to a friend - Cons mentioned:Battery life
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install for house with no wiring - battery drains a little quick though
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Dashcam, thanks for sharing your feedback with us, and we’re sorry to hear that your Nest Doorbell (Battery) drains a little quickly.
Your Nest doorbell could be detecting a lot of activities, as the battery life will depend on factors including activity, temperature, and doorbell settings that you select. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611
Also, if you have to charge the battery more often than you should, you may consider connecting your doorbell to a power outlet with the included or optional power adapter. Please note that the power adapter included with the Nest Doorbell (battery) is not weatherproof and not intended for outdoor use. You can also connect your Nest doorbell to the doorbell system wires if you have one. Connecting to continuous power will keep the battery charged.
We may be able to check for other reasons why the battery drains quickly, so we can find a way to help improve your experience. You may contact us anytime here for further isolation and troubleshooting: https://support.google.com/googlenest/gethelp
- Pros mentioned:Design
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I really like this design much better than the old one. Good quality
I would recommend this to a friend - Pros mentioned:Ease of use
Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and looks great as well, would recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Google Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Google and the doorbell video was a great addition to the household. Great for keeping an eye on the house.
I would recommend this to a friend - Pros mentioned:Overall performance
Google
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works pretty good! Is very helpfull for when I'm gone!
I would recommend this to a friend - Pros mentioned:Ease of use
Nest Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick set up, easy to use, provides nice sense of security with notifications.
I would recommend this to a friend - Pros mentioned:Overall performance
Good as expected
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As good as what we expected. Good to pair with other google products.
I would recommend this to a friend - Pros mentioned:Video quality
Door bell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it, very good picture and easy to set up and use
I would recommend this to a friend - Pros mentioned:Video quality
Wireless Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. You do need to mesh this with a nest or other system for a chime. Greta alternative if you don't have a wired unit. Excellent picture quality
I would recommend this to a friend - Cons mentioned:Battery life
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why some reviews are bad but I wired mine it works awesome. Love it and would definitely recommend it. Can't saysay anything about battery life
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent and easy to set up. I recommen it to anyone looking.
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Notifications
Google Nest Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound were great on the device. The notifications was poor on device. It missed several notifications and also had long delays in sending the notifications. The cool down period was not good. I went back to ring and very satisfied.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Bman, thanks for sending in your review. It's unfortunate to hear that you've moved on to a different product. We would've wanted to improve your experience with your Nest Doorbell by assisting you with some troubleshooting steps that may have improved the performance of the device in terms of notifications. If you ever decide to give the Nest Doorbell another go, please don't hesitate to contact our support team so we can assist you with your concern. You can reach us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
No wires no problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google Doorbell with no wires. Powered by battery. Works with Google Home. Can answer from app or Google home and much more. Perfect for smart home and easy to use.
I would recommend this to a friend - Pros mentioned:Video quality
Nice pick up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for one with batteries as I didn’t have a door bell in my house works great battery last a long time. Good picture quality and very accurate
I would recommend this to a friend Great function, needs mounting options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer this version to the last. The resolution works better. Overall aesthetic is much more contemporary and appealing. I do wish there were more options for mounting at angles both horizontal and vertical. I prefer to have it wired and this requires it be partly on door trim using spacers and/or aftermarket mounts makes it look cheap.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi domcarreno, thanks for sharing your feedback on your Nest Doorbell (battery). We're glad to hear that you find your device appealing and that the resolution is better than your previous experience. Please know that your feedback on other options to mount your Nest Doorbell is appreciated and will be relayed to the right team for future improvements. If you need further assistance or have additional questions with your Nest Doorbell please feel free to contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Easy to use doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and works great so far still trying to get an alert to sound on my iPhone when someone is at the door but I think that’s just a setting.
I would recommend this to a friend - Cons mentioned:Battery life
Google lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the battery lasted longer but other then that it is great
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Nina, thanks for taking the time to share your feedback with us. We're sorry to hear about your disappointment with the battery life for Nest Doorbell (Battery).
The battery life for Nest Doorbell (Battery) will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
We suggest checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp