Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Nest Wi-Fi Video Doorbell's video quality, ease of use, overall performance, and simple installation. Many appreciate its design, wide field of view, accurate motion detection, and night vision capabilities. However, some customers have concerns about the device's short battery life and its large size. A few users also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great Door Security Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this addition works just as good as any security camera I’ve seen or better!!
I would recommend this to a friend - Pros mentioned:Video quality
I am watching you
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, easy to setup, fast connect clean vision.
I would recommend this to a friend - Pros mentioned:Overall performance
Good for the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good product for families and personal usage
I would recommend this to a friend - Pros mentioned:Video quality
NEST Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our NEST doorbell/camera. It really is great to see what is going on outside our door and love to see when a package is delivered.
I would recommend this to a friend - Pros mentioned:Ease of use
Doorbell camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects easily to Google nest display, seems to work well
I would recommend this to a friend Mom with Dementia
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best choice I made the Nest Doorbell helps me get alerts with facial recognition, it helps me to know when my mom walks out the house she is fighting Dementia.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Hardwired this. Simple process. Happy with field of view
I would recommend this to a friendAfter 1 year...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door bell continually fell off the magnetic metal plate after 6months of use. I had this doorbell for well over a year. There is no way for you to replace or fix camera yourself, The only way is with the insurance purchase and at the time I could only afford just the camera. So now I would have to buy a whole new camera with insurance. Note DO NOT place the doorbell on the door itself, because I notice over time the opening and closing of the door would damage the magnet causing it to eventually to fall. So now I'll have to figure out how to place it on a brick wall near my door.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Wind! Thank you for taking the time to share your feedback about the Nest Doorbell (battery). We're sorry to hear about the challenges you've faced with your Nest Doorbell. It sounds frustrating that the magnetic plate didn't hold up well over time, especially with the wear and tear from the door's movements. We wanted to help you better. Please contact our dedicated team of specialists on the Google Help page: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatnnsnssnsnsnsnsmsnnsnsjssnsnsnnsnsnsnnsnsjsnsnsnns
I would recommend this to a friend - Pros mentioned:Video quality
Easy door camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good battery and clear camera. It alerts your phone quickly and it’s easy to setup and use.
I would recommend this to a friend - Pros mentioned:Video quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound and video easy to set up voice and face recognition is perfect
I would recommend this to a friend - Cons mentioned:Battery life
Battery life leaves much to be desired
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The feature set is ok, monthly price is also ok, the picture quality is fine, The battery life however leaves much to be desired I shouldnt have to neuter my camera to the point of not being worth its price to get over 2 weeks of life.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BrettW, thanks for taking the time to share your feedback with us. We're sorry to hear about the short battery life you are having on Nest Doorbell (Battery).
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and figure out the root cause. We recommend contacting our support team for further assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Wonderful product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as it says, love the cameras overall pov.
I would recommend this to a friend Great Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was pretty easy to install, Google has made it pretty straight forward. The clarity on the night video is impressive.
I would recommend this to a friend- Pros mentioned:Ease of use
Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell in my entirely googled out house. I purchased this one for the patio door since I already have one on my front door.
I would recommend this to a friend - Pros mentioned:Video quality
Simple to use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google doorbell works great there are no issues. I like the instant notifications. Video quality is good
I would recommend this to a friend - Cons mentioned:Battery life
Not as advertised. Batteries don't last.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these in December 2024. The first one died by April 2024, I'm sure the second one will soon. Neither will retain battery power, have to charge them every 3 days or so, for 5-6 hours each time. They can't really help protect you when they go offline half the day or need to be stuck on a charger.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there! Thanks so much for reaching out about your Nest Doorbell. We really appreciate you letting us know what's going on – your feedback is super important to us!
We found this article that might help you troubleshoot the issue: https://support.google.com/googlenest/answer/10481582
Of course, if you need any further help after checking out the article, don't hesitate to contact us again. We're always happy to jump in and lend a hand.
- Pros mentioned:Video quality
as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Home app could be improved, camera on it's own is OK, don't know why you can't record 24/7 when hardwired...
I would recommend this to a friendBrand response from Nest Support
Posted .Hi przemko, we appreciate your feedback. We'd like to apologize for any disappointment you may be having with the continuous video recording for Nest Doorbell (Battery).
We'd like to hear more about your feedback on the improvements we can make for Nest Doorbell (Battery) and the issue you are having when trying to continuously record when hardwired. This will help us a lot and see how we can help you best with your concern. Our support channels are ready to assist you, if you can visit us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Excellent images
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great so far, i will require more for my house.
I would recommend this to a friend Lot's of issues, this is buggy as heck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something to keep in mind, this works outside the nest ecosystem, and app, being this is a nest home device it makes no sense they are staring to fracture the environment, makes no sense. But here are the issues why I might end up returning this device, from not so critical to unacceptable. 1- Will not work with the nest app, so the historical events need to be viewed on Google home app, which is not a streamlined app for historical events. 2- Being this is Google home only you will not be able to use the web browser on your PC to check nest recordings 3- Historical events are not showing under the Google home app, when I go to the events, the app will simply crash and force close. 4- To avoid crashing I need to go into the app, select the doorbell and then I can go to the historical events 5- Several events show on the time-line, but the actual recorded video is not found, is says "video is not found check again later" so if you are trying to figure out if a package was delivered, who rang your bell etc etc this is USELESS. 6- Same issues on a galaxy note S7+ , Samsung note S20+ , One plus 7 I will call google support tomorrow and see if this can be corrected, They ended up hanging the call when they couldn't figure out what's going on. If I get no help tomorrow, back it goes to Best Buy.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there FreddyXZ2, thanks for making us aware of the missing recorded videos with the Google Home app, and for working with our support team. We apologize if we were not able to resolve the issue right away.
Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Also, it provides you with seamless integration with your other Google devices. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all your cameras can be set up and controlled in one place.
We appreciate that you will try to contact us once more to try and resolve the issue. Please do not hesitate to reach out us here: https://support.google.com/googlenest/gethelp