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Customer Ratings & Reviews

$139.99
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Comp. Value: $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1814 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,814 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this door bell, works great. Battery lasts for weeks, and picture is great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts about two weeks, you can direct wire it if that's a problem. The video quality is OK but it always seems to start recording just a little too late and stop a little too early. I'm holding out hope the Google fixes thing with future software.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi Shea, thanks for sharing your experience with Nest Doorbell (battery). We’re sorry to learn that you’re experiencing latency on the video recording.

      You can try doing the following:
      - Check the Wi-Fi connection
      - Check if there’s any interference
      - Restart doorbell
      - Try disabling any network extenders
      - Turn off other devices connected to Wi-Fi

      If the issue still persists, we may need to take a closer look at your device. Feel free to contact our support team here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup, features are very nice. I recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and easy to install. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and was easy to set up and install.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, I love the camera would recommend to a lot of user

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned the original Nest. This one sucks! Google has not figured what the original had already mastered. Why would you sell a camera without 24/7 recording capabilities? It only does event recording and 9 out of 10 times only gets part of the event. Don't waste your money. Wait for Nest to release their second generation in spring 2022.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TechGuru1974, thanks for taking the time to share your feedback with us about the Nest Doorbell (battery). We’re sorry to learn that your experience has not been ideal.

      Our goal is to give users more choice. With event video history, we wanted our products to help our customers understand what’s going on at home easily and highlight the important activity for you. Nest Doorbell (battery)’s built-in rechargeable battery provides a convenient, wire-free installation. To optimize battery life, it offers event video history and will detect and capture important activity at your door, so you can focus on the details that need your attention. If you’ve set your camera to record and save specific kinds of events in its video history, your camera will detect and process any important activity it detects, but will only save footage of events you’ve enabled to the cloud.

      We care about your experience. If there’s anything we can help you with, let us know anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    When in doubt, best to buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few doorbells that came DoA through other vendors, Best Buy's Nest Doorbell finally worked for me.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Google Nest Doorbell.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the Google Nest doorbell. It’s nice to see who is at our house when we aren’t.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I see you

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my doorbell. It's my eyes and ears when I'm not home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Door bell charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has to be removed and charged once a week. Dies not hold acharge longer than that. I thought it would have to be charged less often than thst.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, 65inchTV. Thanks for sharing your feedback on Nest Doorbell (battery) It’s unfortunate to hear about your experience with its battery life.

      Your doorbell could be detecting a lot of activities, as the battery life depends on factors including activity, temperature, and doorbell settings that you select. Try to adjust the settings like the video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas so you can extend its battery life. Check this link for more details: https://support.google.com/googlenest/answer/10901611

      If you think that the battery life is significantly lower than expected, we can help you check for reasons why and you contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good Smart Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to get setup and installed and the video quality is really good.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size was bigger then expected, but I have the battery version wired up. Works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ovais

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy of use and the battery life. Definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy it works great. I work from home i use to see who is out side

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ding Dong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color was perfect and installation a breeze. Quality of the video is very good. I would recommend this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very great door bell!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to all. Great for people and animal!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Video and audio is fantastic! Sensor is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, it has a nice design and I loved. recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to install and great value. Amazing experience

    I would recommend this to a friend