Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect doorbell/camera. It allows you to put name to faces it sees so itll tell you who's at the door. It'll let you know if someone has a package. It's battery last crazy long and it doesn't take long to charge it.
I would recommend this to a friend- Pros mentioned:Video quality
way better...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better that the Nest Hello and the Arlo doorbell that i replaced
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, google is merging nicely with nest here.!
I would recommend this to a friend - Pros mentioned:Video quality
Nest Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it. It setup easy. Can see anyone at the door from anywhere
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it one of the best. Super satisfied with this product.
I would recommend this to a friend - Cons mentioned:Battery life
Poor Camera Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is glitchy sometimes. I thought maybe it was due to the camera being set up on battery so I went through the trouble of wiring it hoping it would improve but the troubles connecting are still there. Camera quality for streaming/saved videos is trash. I suspect google is trying to save on bandwidth on their servers so they purposely degrade the camera quality. I have a camera with Simplisafe that is also 1080p and camera quality is significantly better. I would return if I didn’t already have so much invested.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Eddy, thanks for bringing this issue to our attention. We're sorry to hear about the glitchy issue you are experiencing with the Google Home app, and the poor video quality you get with the Nest Doorbell (Battery).
The glitchy issues and poor video quality you are experiencing may be caused by connectivity issues in your network. Here are some suggested troubleshooting steps you can try out:
- Check your Nest Doorbell´s distance from the router or access point.
- Restart your Nest Doorbell. Locate the reset pinhole on the back of the doorbell. Press and hold for 5 seconds. Your doorbell will restart, and the status light will be steady, solid white.
- Restart your router.
- Check for interference. Almost every network is subject to wireless interference which can cause problems when connecting your camera to the Google Home app. Check for any wireless interference that may be caused by thick walls and floors, competing Wi-Fi networks, from other electronics in your home.
- Check for possible congestion. Removing some of your devices that's connected to your network may help relieve some bandwidth space.
If you will allow us, we'd like to work with you on improving your experience. You may reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect doorbell to use and setup. Mounting it was a breeze!!
I would recommend this to a friend - Pros mentioned:Ease of use
Great doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great easy instal and connects right to WiFi
I would recommend this to a friend - Pros mentioned:Video quality
Buy now!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Easy to setup, picture quality was perfect!
I would recommend this to a friend - Pros mentioned:Ease of use
Nest Doorbell.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install. Convenient to have during a pandemic.
I would recommend this to a friend Great Overall.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pretty good item the only thing I would say is that it would be best if you have a google environment present like google hub which will allow for a much better experience.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi HarriP, we appreciate you for sending your feedback on your Nest Doorbell (battery). We're glad to hear that you're enjoying your experience with the device. Please know that your feedback here will be relayed to the right team for future improvements. We suggest reaching out to our support specialists for any assistance you may need with integrating your Google and Nest smart devices and improve on your overall experience. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Nest doorbell it is great addition in my home
I would recommend this to a friend - Pros mentioned:Video quality
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google door camera great quality and durable in all weather
I would recommend this to a friend - Cons mentioned:Battery life
Good but seen better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned a ring doorbell camera before this ones . Purchased because it was a awesome price but after hooking it up and setting it up the camera cant look around. The ring camera i can look hard left and right even zoom in . Google camera just a basic camera. Even the rechargeable battery only lasted about 3 weeks but then again its fall weather so it’s been getting cold. So i will be taking it back and just getting the ring
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Joematrix06, thanks for choosing our Google Nest devices. We're sorry to hear about your disappointment with the viewing capabilities of Nest Doorbell (Battery). It comes with a 145° diagonal wide-angle view with Zoom feature that lets you zoom in and out of your camera’s video to temporarily take a closer look at part of the scene. To make use of the Zoom feature:
- Open the Google Home app.
- Touch and hold your device's tile.
- In your camera’s Live or History view, you can:
- Spread or pinch two fingers to zoom in or out.
- Double tap to zoom in. Do it again to zoom in further.
- Drag one finger to pan around.
During winter, the battery life of Nest Doorbell (Battery) may have less than half the life that it has at temperatures close to -4°F (-20°C). A typical battery life of Nest Doorbell (Battery) will last about 2.5 months (about 13 - 16 recorded events per day). Keep in mind that the battery life may vary since it will still depend on factors including activity, temperature, and selected camera settings.
We value your feedback, and we hope you will give Nest Doorbell (Batter), or any of our Google Nest devices another shot. Please consider contacting our support team for any support needs you may be having here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Nest Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ii luv this nest camera works very well pics clear
I would recommend this to a friend - Pros mentioned:Video quality
Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera works well! The picture quality is good
I would recommend this to a friend - Pros mentioned:Overall performance
Dictionary
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product from ring. Worth the money//////
I would recommend this to a friend - Pros mentioned:Video quality
Love this google ecosystem addition to protect my
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this google ecosystem addition to protect my apartment
I would recommend this to a friend - Pros mentioned:Ease of use
Great Video doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great!! It was very easy to install as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Best quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for your smart home!! Definitely would recommend
I would recommend this to a friend