Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Nest Wi-Fi Video Doorbell highly for its impressive video quality and ease of use. The installation process is also considered straightforward, and users appreciate its overall performance and design. However, some customers have expressed concerns about the device's battery life, while others find its size to be a drawback.
This summary was generated by AI based on customer reviews.
Great Ring Competitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a Ring doorbell. I decided to try this out because I'm exploring the google eco-system. Quick notifications. Nice UI. I like the vertical camera vs horizontal. It's an easy recommendation.
I would recommend this to a friendGood doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a battery doorbell and this one was reasonably priced. Connects quickly, quality is good. Unfortunately it does not show in the nest app only works on Google home app
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Nabs, thanks for sharing your insights with us. We're sorry to hear that the Google Home app didn't meet your expectations.
We wanted to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you´re willing to try, you may set up your Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532
We may need to have a closer look at the issue you are having with your posts on our Community channel, and see how we can provide you a better experience. Please reach out to our support team here: https://support.google.com/googlenest/gethelp
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as an upgrade for my parents and they love it. Has been a month or so and still has yet to need charging. Camera view is great
I would recommend this to a friend- Cons mentioned:Battery life
Not good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the google camera app. Vs the nest app the battery is garbage like must charge ever 3 days
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Stang, we're sorry to hear about the short battery life, and that you didn't like the Google Home app for your Nest Doorbell (Battery).
We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Indoor, Wired):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
You may want to check the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
DO NOT BUY. SAVE YOUR MONEY AND LEAVE THE NEST ECO
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money on this. If you can, get the older model that connects to the wired terminals and uses the Nest App. This only uses the google home app despite the name. The camera takes forever to actually connect when you open through the google home app. To speed it up, you need to go to history then back to live, otherwise it will just sit there. It also doesn't constantly record. I get that this is a battery powered product and you don't want to use the battery up in a day or two, but a great solution for that would have been to have a removeable battery. This product is also stupid because you have to go through the Google home app. The nest app was way better. I am thinking that Google is doing away with the nest app/brand and will just have everything incorporated into Google Home. Why does Google always do this?? I recently go to experience the Ring App and I couldn't believe the features that come with a Ring doorbell camera. Community warnings about theft in the area, mountain lion sightings, etc.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi adamhlj, we appreciate you for sharing your review with us and we're sorry to hear that your experience with the overall performance of your Nest Doorbell (battery) has been disappointing. We'd like to know more about the delay you're getting by connecting the camera when you open it in the Home app so we can assist you with troubleshooting steps and find a resolution. Your Nest Doorbell (battery) does not support 24/7 video recording, but you'll have the ability to download multiple video clips that event video history automatically captures. The launch of devices like your Nest Doorbell were created so you can have an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Please know that all of your feedback we'll be relayed to the right team for improvements that we may provide in the future. If you have additional feedback or need further assistance, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Budget doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't last very long. Going to try and wire it and see if it does better. Does not integrate with alexa, disappointing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi jkhy, thanks for letting us know about the battery issue with Nest Doorbell (Battery). We're sorry for the disappointment with the limitation for supporting Alexa.
The battery life for Nest Doorbell (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it.
Your feedback is important to us, and we'll make sure to share the information to the right team, since we're always looking for ways to improve our products and services. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Google
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this product because it notifies me of all outside movements and arrives quickly in my notifications on my cell phone.
I would recommend this to a friendEasy to install and setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have Nest system such as cameras etc, and you don't want deal with wiring this door bell is perfect. Easy to setup and install. But not enough information on inside documentation. You need to "Google" it for finding instructions. Battery life looks decent for now.
I would recommend this to a friendGreat flexible doorbell...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a ring dootbell for several years and could not find a configuration to stop alerting us as people and animals walked by the house. With the Google battery doorbell all the false alters are gone. I also love identifying individuals by name. Overall very pleased.
I would recommend this to a friendBatter Vs Wired
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a better picture than my wired version was. I was concerned about the battery life but it lasts 6 months and only takes a couple hours to charge.
I would recommend this to a friendNot sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent opened and installed; after I purchased it, I realized that in order for it to work you need Google or another device?? I got busy and forgot about it. When it is installed, will update on whether it truly is a 5 star
I would recommend this to a friendBrand response from Nest Support
Posted .Hey TheFridge, thanks for sharing your post on Nest Doorbell (battery). We can see that you're planning to install your device. We recommend following the instructions on the link here for details on how to set up Nest Doorbell: https://support.google.com/googlenest/answer/10732535
If you need further assistance, feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Happy Wife, Happy Lice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy to use and set up. At this time, we have not seen the need to purchase Nest Cloud storage to view historical video feed.
I would recommend this to a friendGreat Product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I highly recommend this item. If you need a wireless camera this particular product is good for the job.
I would recommend this to a friendWorks mostly as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it is supposed to do. Disappointed to learn that this model does not integrate with my GoogleTV, though (one of the reasons I bought the two together).
I would recommend this to a friendBrand response from Nest Support
Posted .Hi DaveB, thanks for sharing a review with us about the Nest Doorbell (battery), it's unfortunate to learn of your disappointment that the doorbell doesn’t integrate with the Google TV.
If you’re referring to streaming your doorbell video on your Chromecast with Google TV, we’re sorry that it’s currently not available. But our product team continuously evaluates additional features and we request for your patience as we’re working hard for a better experience for all users.
Feel free to find us at the following link if you need help with the performance and features of Nest doorbell: https://support.google.com/googlenest/gethelp
Great upgrade from Ring!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Ring Pro at my old house and decided to try the Nest doorbell at my new place. So far, I'm finding it better than the Ring, even on the free plan. The Ring had so many false alerts, while the Nest does a great job of recognizing people and even packages.
I would recommend this to a friendGreat doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a few issues here and there but it does exactly what i wanted!
I would recommend this to a friendDon't need a subscripyion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned a Ring doorbell for this one because you don't need a subscription to to see recorded videos.
I would recommend this to a friendAmazing device!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device. Battery lasts for weeks in safe mode.
I would recommend this to a friendNest Cam Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Cam Doorbell helps to people to watch their houses in case that no ones are home, because can get notifications when someone is front door.
I would recommend this to a friendDoes Not Work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did my research, read the reviews on the different video doorbells, and talked to friends about the equipment they use. I wanted to use a wired doorbell, but my home does not have a wired doorbell system installed and there is not an easy way to install the wiring without penetrating the brick. Because of this I was forced to consider battery versions of the various products, which was eventually narrowed to the Google Nest Doorbell Battery. In short, do not waste your time with this product. I followed the instructions and stepped through the installation tool. The doorbell quickly connects with my phone and is easily added to my wireless network, but when it reaches the step, "Getting your device ready" it fails. The only error is, "Something went wrong." There is no error code, nothing other than a generic, non-descriptive, useless message. I do not know if the issue is with the elementary app, Google Home, or if there is a different issue. Based on my years of working in technology and troubleshooting products, I have tried multiple ways to get the product set up all yielding identical results: - I purchased multiple units; to determine if I received a faulty product, I tried a second doorbell. Identical results. - I restarted my phone to flush the memory. Identical results. - I tried installing with a different device, my tablet instead of my phone. Identical results. - I created a new Google account, and again identical results. - I tried performing the installation closer to the router. Identical results. - Just for grins and giggles, I turned my router off and gave it sufficient time for the cache to be cleared. Yep, identical results. Between each of the different attempts the doorbell was reset to factory defaults and removed from the network, and all attempts fail at the same place of the installation process. I opened a case with Google Support, on the first session the issue was escalated twice, first to “senior support” and then to “the technical team.” I was told I would hear back from them in 24-hours, more than 2 days later still no word. When you reach out to check on the status all they can say is a string of standard lines: - "We are sorry for the inconvenience." - "The team is working on it." - "We will get back with you as soon as possible." These are not my first smart devices in the house, they would be my first smart Google devices. The other products installed quickly and seamlessly without issue. The other apps are far more robust and feature rich than the Google Home app (at least based on what I have seen with the app). Google Home does recognize the other smart devices, but does not allow the devices to fully integrate, so you still need to keep the apps from the device manufacturer for the most robust features. Looks like I will be returning these items for a refund and will select something else. Save yourself the aggravation and frustration and purchase a different product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi AGuyandHisDog, thanks for sharing the details of your feedback about the Nest Doorbell (Battery), and it’s unfortunate to learn of your difficult experience with the setup in the Google Home app. We can imagine how much time and effort you’ve put into these, and we apologize for the trouble it has caused you. Your input helps us improve how we handle cases with care and efficiency, and we’ll share this information with the right team.
Meanwhile, we request for your patience as we may still need to investigate the issue to come up with the best course of action. If you’d like to reach out and get further updates about your case, you may visit us anytime and share your most recent case number to our support team here: https://support.google.com/googlenest/gethelp