Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Mediocre product at best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I havent even finished installing this and I am tempted to return it. The setup through Google Home and on the website fails to inform you that you have to install the wall plate to the back of the camera before it will attempt to connect to the network. Then I find out that the provided wedge is only usable one direction meaning if you need it to angle right and mount on the left side of your door frame you have to purchase a separate mount to accomplish that. Horrible restriction for no reason other than cash grab after purchase.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey Matt, We apologize for the inconvenience you've experienced with the Nest Wifi setup. We understand that the process can be frustrating, especially when unexpected steps or limitations are involved.
To assist you effectively, please contact us using the following link: https://support.google.com/googlenest/gethelp?hl
Battery Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for use within the Google EcoSystem of smart home devices
I would recommend this to a friendExcellent Quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the software involved in this doorbell is amazing. From facial recognition to identifying people with a package in front of your door. Excellent’
I would recommend this to a friendVery disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very glitchy and slow. I thought for the price point it would be faster and better than its competitors but I was very wrong. If you don't mind not knowing who is at your door until 30 seconds later than this is for you.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, jayr. Sorry to hear you're running into performance issues on the Nest Doorbell (Battery). You could be running into connectivity issues causing lower quality and lack of responsiveness — here’s how to fix that:
1. Restart your doorbell to refresh its connection.
2. Turn off other devices connected to your Wi-Fi.
3. Check your Wi-Fi network or router settings
Here’s a link with more troubleshooting tips: https://support.google.com/googlenest/answer/9239727?hl=en-IN#zippy=;
If you’re still needing support, we’re just a click away: https://support.google.com/googlenest/gethelp
Great Value with no monthly fee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall highly satisfied with this item. The free 3 hours of video history was the main selling point to me (do not want to pay monthly fees), but now like the smart detections feature the best which can tell apart humans, animals, vehicles, packages, etc.
I would recommend this to a friendBeautiful hardware ruined by awful Google Home app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After experimenting extensively with all the other major cam and doorbell brands (Arlo, Ring). I really wanted to love these new Nest products. Sadly though, the nice hardware is let down by a few bad software features, and one terrible decision. - these new cameras are managed through the Google Home app, not the Nest app. The Home app is horrible and cluttered to use. I really don't understand why Google is moving its product to use this app - importantly, this also, means you cannot view your videos, or manage these devices through a browser - only through the Home app - there is not way to set notification schedules - to get notifications when there is motion during the night, but not during the day, for example. every other product I've tried offers this feature. without it the product is mostly useless as you either get nonstop notifications, or none at all. - there is no easy way to share clips with people - you have to download them to your mobile device then either post them somewhere or share them in a message - super annoying. - this thing is surprisingly massive! check the dimensions before you purchase
No, I would not recommend this to a friendWorst purchase we have ever made!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dificult to set up-instructions are vague-bought so that disabled wife to answer the door from her TV-even tho we have Google stuff on our TVS it was impossible to do-We wasted a lot of money non this project and furthermore the battery did not hold a charge for long-called Google on how to set up-another waste of time!-Please shop and get your true purpose understood before you purchase this product!Do some research!
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hello RonR, we’re sorry for the inconvenience you've experienced setting up your Nest Doorbell Battery. You can stream your security camera to your TV using a Google Nest speaker, display, or Chromecast voice remote. Check the details here: https://support.google.com/googlenest/answer/7529598
Don't need a subscripyion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned a Ring doorbell for this one because you don't need a subscription to to see recorded videos.
I would recommend this to a friendDoorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, the only drawback is it doesn’t give you more recording options over 3 hours of recording history
I would recommend this to a friendGreat Doorbell, but Google Software not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the nest doorbell, except that it lags a little bit sending the message. The issue is the google software, I wish google use the previous nest software and expand it. Also, the camera doesn't record constantly even though it's wirely connected.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as an upgrade for my parents and they love it. Has been a month or so and still has yet to need charging. Camera view is great
I would recommend this to a friendNeeds a bit of work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad by any means, but the battery life and excessive loading time to see history were both below average.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi briant, thanks for posting a review about the Nest Doorbell (Battery), and we’re sorry to learn of your poor experience with its battery life, and with excessive loading time to see video history.
The battery life will depend on factors including activity, temperature, and doorbell/camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611
We request for your patience as we’re working on a seamless solution. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.
Please let us know if you need further assistance and feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
Functional interactive doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy w battery life and quality of product. Only trouble was little slow maybe from bad internet connection.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Bang4Buck, thanks for sharing your review. We're sorry to hear that you're experiencing some lag or slow speeds with your Nest Doorbell (battery). We'd recommend rebooting your device as this often will fix the issue. If you've done this step already or if the issue still persists, please reach out to our support team and let us help find a resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Batter Vs Wired
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a better picture than my wired version was. I was concerned about the battery life but it lasts 6 months and only takes a couple hours to charge.
I would recommend this to a friendIt’s good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good and works great the night vision freaks out when you put a porch light on though
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, ZachC. Thanks for giving us feedback about the Nest Doorbell (battery). We’re glad that it works well, but we’re sorry to hear your experience with the Night vision feature.
Bright lights can delay or prevent the camera from switching to Night Vision. We suggest installing the wedge to angle your doorbell away from bright lights, or to install the doorbell in a shady spot. You should also make sure that any nearby surfaces or objects (like a wall) are out of view, since the doorbell’s infrared light can reflect off a surface.
Let us know if more help is needed by visiting us anytime here: https://support.google.com/googlenest/gethelp
Google
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this product because it notifies me of all outside movements and arrives quickly in my notifications on my cell phone.
I would recommend this to a friendgoogle doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i dont like google doorbell, this is my second one i purchased. it doesnt stay connected
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, mike. Sorry to hear you're running into connection issues on the Nest Doorbell (Battery). Here are some steps to get your device running smoothly:
1. Restart your doorbell to refresh its connection.
2. Turn off other devices connected to your Wi-Fi.
3. Check your Wi-Fi network or router settings
Here’s a link with more troubleshooting tips: https://support.google.com/googlenest/answer/9239727
If you’re still needing support, we’re just a click away: https://support.google.com/googlenest/gethelp
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in battery, lasts a month, tops. If phone restarts it loses the history previous to restart
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Troy, thanks for sharing the issue with our support team. We´re sorry for the disappointing experience with the short battery life of Nest Doorbell (Battery).
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
It's important to check the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Happy Wife, Happy Lice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy to use and set up. At this time, we have not seen the need to purchase Nest Cloud storage to view historical video feed.
I would recommend this to a friendGreat doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a few issues here and there but it does exactly what i wanted!
I would recommend this to a friend