Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Great Product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I highly recommend this item. If you need a wireless camera this particular product is good for the job.
I would recommend this to a friendGreat Doorbell, but Google Software not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the nest doorbell, except that it lags a little bit sending the message. The issue is the google software, I wish google use the previous nest software and expand it. Also, the camera doesn't record constantly even though it's wirely connected.
I would recommend this to a friend- Cons mentioned:Battery life
Needs a bit of work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad by any means, but the battery life and excessive loading time to see history were both below average.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi briant, thanks for posting a review about the Nest Doorbell (Battery), and we’re sorry to learn of your poor experience with its battery life, and with excessive loading time to see video history.
The battery life will depend on factors including activity, temperature, and doorbell/camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611
We request for your patience as we’re working on a seamless solution. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app.
Please let us know if you need further assistance and feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
Google product all the way - as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. Needs a $6 per month subscription plan for using the full power of features available. But the free plan supports most basic features required
I would recommend this to a friend- Cons mentioned:Battery life, Size
Uncomfortable to recharge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bulky, large. In addition, the metal support or base is very easy to release. To recharge the battery you have to remove the entire doorbell and this is inconvenient. Uncomfortable to recharge.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi NJVA, thanks for sharing your feedback with us on Nest Doorbell (Battery). We're sorry to hear that the design and features of Nest Doorbell (Battery) didn't meet your expectations.
The new Nest Doorbell (Battery) is a bit bigger compared to the previous generation of the Nest Doorbell model, since we had to accommodate the battery into the structure. Also, a locking mechanism holds your Nest Doorbell (Battery) in place with either the base plate or the 20° wedge. If you still find the locking mechanism insufficient, you may want to check with BestBuy for availability of 3rd-party anti-theft mounting brackets. We also recommend hard-wiring your Nest Doorbell (Battery) if you prefer continuous charging.
We value your feedback on our products and we'll make sure to pass along this information to our product team. For any other questions or support concerns, please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life, Size
Uncomfortable to recharge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bulky, large. In addition, the metal support or base is very easy to release. To recharge the battery you have to remove the entire doorbell and this is inconvenient. Uncomfortable to recharge.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi NJVA, thanks for sharing your feedback with us on Nest Doorbell (Battery). We're sorry to hear that the design and features of Nest Doorbell (Battery) didn't meet your expectations.
The new Nest Doorbell (Battery) is a bit bigger compared to the previous generation of the Nest Doorbell model, since we had to accommodate the battery into the structure. Also, a locking mechanism holds your Nest Doorbell (Battery) in place with either the base plate or the 20° wedge. If you still find the locking mechanism insufficient, you may want to check with BestBuy for availability of 3rd-party anti-theft mounting brackets. We also recommend hard-wiring your Nest Doorbell (Battery) if you prefer continuous charging.
We value your feedback on our products and we'll make sure to pass along this information to our product team. For any other questions or support concerns, please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in battery, lasts a month, tops. If phone restarts it loses the history previous to restart
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Troy, thanks for sharing the issue with our support team. We´re sorry for the disappointing experience with the short battery life of Nest Doorbell (Battery).
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
It's important to check the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Neat Google door bell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the camera but the only thing that I dont like is that it only has 3 hour history. I would if liked for the videos to dissapear within 24hrs but thats it.
I would recommend this to a friendEasy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Only disappointment was that it does not come with a chime.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, MichaelL. Thanks for posting your review about the Nest Doorbell (battery). We're glad to hear that you had an easy time setting up the device. We appreciate your feedback on not having any chimes and have taken note of it. If you run into any questions about the device, feel free to let us know so we can help you, here: https://support.google.com/googlenest/gethelp
Battery is pretty awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is used at my business by a shipping door with no power near it. The battery lasts about a month and takes a few hours to charge. It notifies me when it's a week away from dying. Super easy to plug in and charge back up. Worth it.
I would recommend this to a friendPerfect for our needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were in need of a new Doorbell and have been looking for a video Doorbell option. We already have a Nest Camera and decided that the Nest Doorbell Battery was the best option since we also do not currently have a wired Doorbell.
I would recommend this to a friendWorld's okayiest video doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes starts recording too late. Battery life has been ok so far. Not an improvement over the old nest hello but ok if you can't wire it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TK83, thanks for sharing some details of your feedback about using the Nest Doorbell (Battery), and we’re sorry to hear that it sometimes starts recording too late.
Here are some recommended troubleshooting steps that may help improve your overall experience with the doorbell:
- If you have a lot of open apps on your phone, they can slow down its overall performance. Try closing some apps, including the Home app, and then re-open only the app you need to view your video.
- If that doesn’t work, you can try restarting your phone or device you’re watching with.
- check your network as your camera’s video can also be delayed by a slow network connection.
- Other devices in your home may be using a lot of bandwidth. You can temporarily stop a device’s bandwidth use manually by quitting an app or program, disconnecting it from Wi-Fi or ethernet, or by turning it off.
- The video can be delayed if your camera, phone, tablet or computer is connected to a Wi-Fi extender, which adds extra relay time to any device that’s using it. In this case, connect your camera directly to your Wi-Fi router to help reduce the delay.
If your doorbell still starts recording too late, it would be best to consult our dedicated team for further isolation and troubleshooting here: https://support.google.com/googlenest/gethelp
Amazing device!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device. Battery lasts for weeks in safe mode.
I would recommend this to a friendGreat doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell. I would definitely recommend thiz video doorbell if you have a google system in your household or just looking for a great video doorbell
I would recommend this to a friendGreat camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, currently using it for an Apartment. Ordered an excellent mount off of Amazon for an I drill placement. So far haven’t had to recharge it yet. That all depends on usage.
I would recommend this to a friendGreat Doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a great option for anyone who's looking for a smart doorbell. You can hardwire it into an existing doorbell or run it on battery.
I would recommend this to a friendWired Goggle nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wired doorbell was a bit difficult to connect. We still don’t have it connected to our actual bell. We do like the notifications on our cell phones when someone approaches the door.
I would recommend this to a friendNice Google add on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this doorbell as a gift for my brother to compliment his home network. I highly recommend it is a high quality and integrates really well with the Google home environment.
I would recommend this to a friendGreat Doorbell
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of this one with in the grey color. great addition to our front door
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ring doorbell. Probably my wifi but the app is really delayed unless they ring the bell. The video alarm is delayed enough that people are gone before I know they were here.
I would recommend this to a friend