Customer Ratings & Reviews

Only negative aboit this camera is that its not 4k. The 1080p is decent enough, night vision infra is good. The built-in mic and speaker are also good. The battery lasts well over 4 weeks. For $120, i think its a good price for the value.

Amazing doorbell and the battery last a long time before you have to charge it

We live in a apartment and have packages delivered regularly. This little guy gives me a live view of any deliverys and any porch pirates. It also uses face recognition so thats a nice plus.

It was very easy to install and worked nicely with my doorbell chimes in the house. A little more pricey that a Ring but I like how it is integrated with the rest of the google products.

Love the no wires and long life of the battery but the video quality is not better than the first doorbell

Perfect camera for our home setup. Works great and stays connected to WiFi without issue.

This works wonderfully. My one criticism is I wish it would alert us sooner. People can be inside the house before we even get a notice sometimes (invited guests luckily so far).

We could not get the app to work on this doorbell.

Works great, the video is very clear. Easy to instal to existing wires.

We love our doorbell. The zone feature works very well.

Second I bought, no complaints at all! The only thing is that I wish I can keep using the Nest app

Great camera, the app is amaizing easy to use amd very good reaolution.

I have been enthusiastically waiting for this device to be launched and purchased the doorbell on the first day of availability. I have a unique requirement in that every other video doorbell I've seen is spec'ed at 16-24 VAC for wired operation. The doorbell transformer in my house is only delivering 14 VAC, and is buried somewhere under the wallboard in my finished basement ceiling or some wall. I've been unable to locate it despite looking in all of the usual places and using circuit tracing tools. I thought that the 8-24 VAC voltage spec was a lifesaver. Alas, this was not to be the case. I thought that the mechanical install would be the most challenging due to the narrow uneven channel between my storm door frame and the brick wall, but the wedge took care of that and I was able to get the doorbell to fit. I have had two Nest thermostats for years, and have never had an issue configuring them or controlling them with the excellent Nest app. My experience in trying to configure this doorbell using the Goole Home app was a nightmare. The user interface and experience are extremely poor compared to the Nest app. My first attempt to configure the doorbell failed, so I deleted it from the app and started over. This time, I made it through the configuration, connecting to my network, and getting to the point where the app said I should see video and was connected to Nest Aware, complete with a welcome email. I didn't see video, and never did. The camera was offline, with no way to get it online. In addition, though I had set the configuration for a wired chime, it did not activate the chime. So the device was perfect except for not displaying video or ringing the chime... Long story short, I spent two hours with Google Nest Support and they were unable to resolve these issues through multiple deletions and reinstallations of both the device and the app. I was also unable to successfully connect to my network or either of the Nest thermostats again for configuration - got an error message that "something went wrong" - no error code, or ability to retry, just cancel the configuration. And at each step of the configuration process, with each parameter entered, it took minutes for the app to respond. During that time, I was told that if the camera goes offline, it's due to network issues, but every other device on my network including smart appliances as well as computers, phones, smart TVs, A/V receivers, and my two Nest thermostats were all doing fine. I could have connected the doorbell to a different segment of my network, but there is no way to manually configure the network if there is another Nest device nearby. It automatically only configures through the other nearby Nest device if found - another bad design element of the app. I let the Google Nest Support person know that I had spent far too much of my time on this already, and would pack up and return the unit. I provided a number of suggestions on how the app could be improved and said that if their developers would like a beta tester with 45+ years of experience in HW/SW/systems design and implementation for a version of the app that incorporates these suggestions along with hardware that performs as defined, I'd be happy to do so if they provide one to me for free. All in all, an extremely poor and disappointing product experience.

Works as expected, but I would like to see wireless charging options in future models

Perfect for being able to see when someone is at the door or if a package is being dropped off. The app for this is perfect and gives notifications

This is the second doorbell i had gotten to not get assistance with troubleshooting just to be told its my ISP as their excuse nothing is wrong with my internet i work from home and still have a job but my issue is that everytime i recharged the battery its always the third time like my first battery it goes offline then i reset it twice to end up factory reset then it comes on stating idle and camera not working

Useful product. The charge lasts a long time. The interface lags a bit on the app but is a worthwhile purchase.

Well pleased with this purchase. Had -Robles’s with the wired one not working and frying wiring. This works great. Will just have to charge it every month or so.

Best thing ive ever got. Love best buy. Will always buy my prodcuts from this store

This has been a surprisingly awesome addition to my home.