Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Battery doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decently priced and provides full coverage of front entrance area
I would recommend this to a friend- Cons mentioned:Battery life
Battery issue
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to charge it once every other week, and now once a week. Then I went back to read it should last 2.5month. I only have it for few months, asked google for refund, they refused, they only can do replacement, will not trust google provlem anymore.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, Blackspear. Your feedback here on your experience with Nest Doorbell (battery) is appreciated. It's unfortunate to learn that you're having battery issues with the device and wanting to return it. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones.
Here's how to lower the battery usage:
-Open the Home app.
-Touch and hold your device's tile.
-Tap Settings > Battery.
-Tap Battery usage > More battery life.
If you've done the steps here before or if the issue still persists and you're willing to give it another go, please reach out to our support specialists with your Case ID from your previous interaction with us. We'd like to redeem ourselves and help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video qualityCons mentioned:Battery life
Battery life sucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is cool. Battery life sucks. Going with the wired
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, KdaFonzarelli. Thanks for letting us know about your experience with the Nest Doorbell (battery). We're glad you find the video quality to be cool. It's definitely a great feature for keeping an eye on your doorstep. Battery life can be a factor with wire-free video doorbells. The good news is that the Google Home app offers ways to optimize battery use, such as adjusting motion detection settings. However, if you'd prefer not to worry about charging, then the wired Nest Doorbell might be a better fit for your needs. It provides continuous power and eliminates the need to manage battery life. If you have more questions and concerns, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Ding Dong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be very helpful. We needed more security at the door and can now hear the doorbell alerts with hearing loss.
I would recommend this to a friend- Pros mentioned:Video quality
At least it looks cool
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to give it a chance, installed yesterday and was replacing an old ring pro. Video quality on the nest is amazing but downfalls include not picking up any motion and the app. Unless there is someone immediately at your door, it won’t pick up cars, animals or any other movement. Even if I’m pulling into my driveway or leaving, even with the zones set and notifications turned on, the camera won’t pick up any motion in the history and won’t notify. Also the doorbell sets up in the google home app and not the nest app, where I have other camera’s, thermostat and protects, so that’s definitely a bust . Will be returning today and ordering the new ring pro 2.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Dtyler, thanks for sharing your experience with the Nest Doorbell (Battery). It’s unfortunate to learn about the downfalls that you had as Nest cameras are designed to alert you when they detect important activities. And our team is working on bringing full functionality to the Google Home app because we wanted to create an integrated experience with your other Nest and smart home devices.
We understand your decision to return it but if you’d like to try it out again in the future, we have help always available for your support needs here: https://support.google.com/googlenest/gethelp
Nest Doorbell (Battery)
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest Doorbell (Battery) is a great addition to every house. Gives you access to your front door when you're not home.
I would recommend this to a friendNice product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will worth it if purchased on sale. Good value for the price.
I would recommend this to a friendHighly recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best is the market. With no plans no BS, this is best in the market now.
I would recommend this to a friendPeace of mind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lets me know when someone comes to door or a package arrives Battery operated and rechargeable
I would recommend this to a friendGreat Buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter uses this and she loves it and we are all able to login and see who comes to the Home even when we are away
I would recommend this to a friendGoogle camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellence photo quality, easy installation and quick recharge.
I would recommend this to a friendBroke pretty quickly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back button broke and now it no longer will ring or let me talk through it.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, BallieS. Sorry you ran into a problem with the Nest Doorbell (Battery). We’d be happy to investigate to see what may have happened and find you a resolution — when you get a second, contact us here: https://support.google.com/googlenest/gethelp?
Wireless doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much more attractive than the Ring doorbells. Somewhat difficult to snap into place on the mounting bracket. Have been using it for about a month and has dropped camera streaming connection quite a few times, so not the greatest reliability so far. Hopefully that will improve.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi cougar9397, thanks for appreciating the design of our Nest Doorbell (Battery). We do apologize for the difficult experience in snapping it into place with the mounting bracket, and the connectivity drops.
You may try out some suggested troubleshooting steps below:
- Check your Nest Nest Doorbell (Battery)’s distance from the router or access point.
- Restart your Nest Doorbell (Battery). Locate the reset button on the back of the camera. Press and hold for 5 seconds. Your camera will restart, and the status light will be steady, solid white.
- Restart your router.
- Check for interference. Almost every network is subject to wireless interference which can cause problems when connecting your camera to the Google Home app. Check for any wireless interference that may be caused by thick walls and floors, competing Wi-Fi networks, from other electronics in your home.
- Check for possible congestion. Removing some of your devices that's connected to your network may help relieve some bandwidth space.
If you will allow us, we'd like to work with you on improving your experience. You may reach out to our support team here: https://support.google.com/googlenest/gethelp
Google Nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefer this over the Ring doorbell that it replaced. Integrates well with the Google apps and devices we use.
I would recommend this to a friend- Cons mentioned:Battery life
Would look for better option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite. Battery needs to be charged every few days. Cuts off video. Has 3 minute max. My neighbor got in his car then drove away. It shows him get in the car after that there is no video. Very inconsistent.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Angela, thanks for your feedback on Nest Doorbell (Battery). We apologize for any inconvenience you may be having with having to recharge it every few days.
The battery life for Nest Doorbell (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it.
We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Great camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice integration into a Google system. Great quality with solid performance. Would recommend to anyone looking to add security.
I would recommend this to a friendSmall door jam, fits perfectly!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas present for the wife. She loves it. But I think I use it more than she does! LOL
I would recommend this to a friendEasy to install and charge every 6 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after a package was stolen. Days are much less stressful now! Easy to install and charge only once every 6 months.
I would recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works great at my front door of my new home
I would recommend this to a friendgreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gift for my bother and loved it, works well with the google ecosystem
I would recommend this to a friend