Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Glad I purchased this item because I am able to use it wireless
I would recommend this to a friend- Cons mentioned:Battery life
What an absolutely horrible product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so severely disappointed with this purchase it is insane. Seriously for what this thing costs it is pathetic. The battery life is awful and has to be charged almost every week, even with most of the features turned off. Every time I get a notification of an event it says “this video is not available please check back later” It barely records events or will record the last 2 seconds of an event so you miss most of it. Unfortunately I can’t get a refund for this piece of garbage so it will be going on eBay. AVOID THIS THING LIKE THE PLAGUE.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Adam, thanks for posting your feedback. We're sorry to hear that your experience with your Nest Doorbell (battery) didn't meet your expectations when it comes to battery life and recording events for you. If you're willing, we'd like to check the device for you and help find the cause of the issue so we can assist you with troubleshooting. Please contact us on our Google Help page and let us help find a resolution for you. You can reach our help page here: https://support.google.com/googlenest/gethelp
Sweet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfecg batrery door bell which easily hooks up to solar panel to charge
I would recommend this to a friendGreat for Google Home
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart doorbell with great features and Google Home compatibility.
I would recommend this to a friend- Cons mentioned:Connectivity
I didn’t like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the hello nest ring bell. Still working I purchased this one cause it looks nice but I has disappointed about the app, connectivity and less time for video recordings so I returned
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Seantadez, we really appreciate your feedback about the Nest Doorbell (Battery), and we’re sorry to learn of your disappointment about the app, its connectivity, and with the video recordings. We understand that you have returned it, and if you’d like to consider using the Nest Doorbell (Battery) again in the future, we’d be happy to help and guide you with using it effectively, and you’ll find us always available here: https://support.google.com/googlenest/gethelp
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up without a book. I’m a tech and no help. Stinks you can’t add a light. Hard of hearing so… After setup ok I think still not sure about detection. At least I get a notification on my Apple Watch. Still figuring it all out.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Neil, we appreciate your insights. We're sorry for any difficulty you may be having with the features for Nest Doorbell (Battery).
We have a dedicated team of support specialists, ready to help you with your support needs. We can guide through setting up some of the features you would like to use with your Nest Doorbell (Battery). Please feel free to contact us here: https://support.google.com/googlenest/gethelp
Using on both porches
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as I hoped, I now have a doorbell and a bit of security without being obtrusive on my historic home.
I would recommend this to a friendGreat addition to your google home
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, i like thw fact that its integrated with google home, unlike ring.
I would recommend this to a friendGood quality and good video
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good field of view, and good quality video. Paired it with a nest hub with no problem.
I would recommend this to a friend5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent , need clarity and photo needs to add to the famillier faces
I would recommend this to a friendgood stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good purchase, its not too expensive and you dont need a subscription unless you want cloud recording.
I would recommend this to a friendTop notch door cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily one of the easiest to setup door cameras, excellent quality and build. Overall a great product
I would recommend this to a friend- Cons mentioned:Battery life
Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will give it a 5 star but i am giving this item 2 star, because the battery life time if there is a lot of activity
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, JairoD. Thanks for sharing your feedback with us. We're sorry to hear that the battery life of Nest Doorbell (Battery) fell short of meeting your expectations.
Nest doorbell battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Don't trust refurbished
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and it lasted one full charge. The warranty for this product expired in that time. Since then, I have to charge it every 5 days. After two days it notifies me that the batter is extremely low.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Bryson! Thanks for sharing your experience with us. We're sorry to hear that you're having some battery issues with your Nest Doorbell (Battery). We'd like to help you have the best possible experience. Please contact us using this link: https://support.google.com/googlenest/gethelp
Google Home Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t disappoint. I really have enjoyed this product, and I feel safer.
I would recommend this to a friendGood wireless doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up right out of the box. The battery lasts 2-3 weeks and recharge in under 2 hours.
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hell yeah i donr know what orofuct im reviewinf i juwat want the points
I would recommend this to a friendIt was great for exactly one month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could write a book - but heres some key points. -does not make a doorbell noise unless you have another nest product -deletes footage the next day unless you have a subscription -i took it off to charge it ONCE and when i went to remount it the release button on the inside (similar to removing the back of a cell phone) got stuck. this was about 28 days after first setting it up. Google did not care and was not willing to help us with information about a manufacturers warranty or a replacement back, and just kept sending us the link to purchase a whole new product. If youre going to purchase this product, be prepared to purchase additional google nest products and please purchase a warranty through the store you purchase it from, because if it busts within a month Google reps will do anything to convince you to purchase a new unit as oppossed to honoring a manufacturers warranty.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Phoebe, thanks for sharing the details of your feedback about the Nest Doorbell (battery). We’re sorry to hear that it didn’t quite meet your expectations.
The Google Nest Doorbell (battery) is designed to run on batteries without the need for frequent recharging, and it comes with a 1-year limited warranty. A chime is not included, but when a visitor presses your Nest Doorbell (battery), you can hear an audible alert if you have compatible smart speakers or displays, like Nest Audio or Nest Hub. If you choose the optional hard-wired installation, it will work with your existing doorbell chime.You can also choose to connect it to your doorbell system’s wires, which lets it stay powered.If your home doesn’t have a doorbell system, the easiest option is to install your doorbell wirelessly.
There's no fee to stream full resolution live video and receive basic notifications, as long as your doorbell is connected to the internet. If you want to go back and view recorded video, you can view events up to 3 hours in the past. However, you’ll need a Nest Aware subscription to record video, receive advanced notifications, to get extra features and to view videos saved in the cloud. Nest Aware is a paid subscription service you can use with your Nest products to help keep you informed about important events at your home. With a Nest Aware subscription, your Nest camera or doorbell stores video securely to the Nest cloud so you can access it anytime, anywhere. Please note that Nest Doorbell (battery), even when wired for continuous charging, does not offer 10 days of 24/7 video history with Nest Aware Plus, but your doorbell should still have event video history which will be deleted on a rolling basis after a certain number of days depending on which Nest Aware subscription that you have. Check what you can get with the Nest Aware subscription, here’s the link: https://support.google.com/googlenest/answer/9233159
We’re hoping for another opportunity to investigate your feedback and learn how we can help improve your experience. Please get in touch with our specialists once again so we can look for the best solution to your concerns here: https://support.google.com/googlenest/gethelp
Easy to set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features this has and how easy it is to connect to my other google products
I would recommend this to a friendGoogle Home, Google Nest device disaster!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest doorbell could not be installed after I made multiple attempts, then made appointment with Geek Squad who similarly was unable to successfully install. The Geek squad representative was terrific, and we tried several attempts at Factory reset as well. Feedback was this has happened frequently to other customers as well. We also have next thermostats, and a nest indoor camera. The Google home app is also quite challenging to successfully use, and Google seems to have co- opted the original Nest app. Our thermostats seem to work, but they are glitchy, and the camera is a real challenge to install on other family members’ devices. Overall, the switch from Nest to Google has been a disaster (we’ve used from their early days, before Google take over). We are very disappointed in Google Home and these devices since the switch!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, DMIL. Thank you for bringing the installation issue with your Nest Doorbell (Battery) to our attention. We apologize for any difficulties you encountered during the process.
Our goal is to make the Google Home app your central control hub for managing all your favorite Nest devices and other smart home devices with the Google Assistant. By using the Google Home app with your Nest Doorbell (Battery), you can enjoy several benefits, including:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification, and Security Checkup.
- Seamless integration of your Google Nest devices and services. For example, if you have a Nest camera and a Nest Hub, simply say, ""Hey Google, show me the backyard camera"" to stream your camera's feed to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Consistent alignment of your homes and home members across the Nest and Google Home apps.
For setting up your Nest Doorbell (Battery), we highly recommend using the Google Home app. Once you've completed the setup, you can then add your existing Nest devices to the Google Home app as well. Check out this helpful article for more information: https://support.google.com/googlenest/answer/9893532
If you require further assistance, please don't hesitate to reach out to us again by following this link: https://support.google.com/googlenest/gethelp