Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Google Home, Google Nest device disaster!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest doorbell could not be installed after I made multiple attempts, then made appointment with Geek Squad who similarly was unable to successfully install. The Geek squad representative was terrific, and we tried several attempts at Factory reset as well. Feedback was this has happened frequently to other customers as well. We also have next thermostats, and a nest indoor camera. The Google home app is also quite challenging to successfully use, and Google seems to have co- opted the original Nest app. Our thermostats seem to work, but they are glitchy, and the camera is a real challenge to install on other family members’ devices. Overall, the switch from Nest to Google has been a disaster (we’ve used from their early days, before Google take over). We are very disappointed in Google Home and these devices since the switch!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, DMIL. Thank you for bringing the installation issue with your Nest Doorbell (Battery) to our attention. We apologize for any difficulties you encountered during the process.
Our goal is to make the Google Home app your central control hub for managing all your favorite Nest devices and other smart home devices with the Google Assistant. By using the Google Home app with your Nest Doorbell (Battery), you can enjoy several benefits, including:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification, and Security Checkup.
- Seamless integration of your Google Nest devices and services. For example, if you have a Nest camera and a Nest Hub, simply say, ""Hey Google, show me the backyard camera"" to stream your camera's feed to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Consistent alignment of your homes and home members across the Nest and Google Home apps.
For setting up your Nest Doorbell (Battery), we highly recommend using the Google Home app. Once you've completed the setup, you can then add your existing Nest devices to the Google Home app as well. Check out this helpful article for more information: https://support.google.com/googlenest/answer/9893532
If you require further assistance, please don't hesitate to reach out to us again by following this link: https://support.google.com/googlenest/gethelp
Very awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints, working good till now but video is steaming slowly
I would recommend this to a friendBrand response from Nest Support
Posted .Hi SandipK, thanks for letting us know about the issue with your Nest Doorbell (Battery). Streaming issues are mostly related to a possible congestion of your network. Removing some of your connected devices can help free up some bandwidth space. Once you confirm the presence of congestion, we recommend contacting your Internet Service Provider to check your connection and upgrade it if needed.
We also recommend checking for possible sources of interference such as the thick walls and appliances in your home. Moving or adjusting your router where it can get better signal transmission to your Nest Doorbell (Battery) can be helpful with the issue. If the issue persists, please make sure to contact our support team so we can assist you further with your support concerns here: https://support.google.com/googlenest/gethelp
Door bell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good door bell that replaced the old bell with it and works great with alerts
I would recommend this to a friendBellRinger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already said something about it and I'd like the system doorbell and the two cameras
I would recommend this to a friendDies alot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dies a lot but only thing we could fit next to our door. Works ok. Only worth it on sale
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Rblue99, thanks for posting your review for Nest Doorbell (battery). It's unfortunate to hear that you're experiencing some battery issues with your device. The battery life will depend on factors including activity, temperature and selected camera settings. We recommend adjusting the video quality, length of video clips, time between recorded events and using Activity Zones to monitor specific areas to extend the battery life of your Nest Doorbell. If you still have to charge the battery more often than you'd like, connect your doorbell to a power socket with the included or optional power adapter. Your doorbell always uses battery power. The power from the outlet gradually charges your doorbell's battery, so you won't have to manually charge it as often.
If you've tried this already or want alternative solutions, we recommend that you reach out to our support team so we can assist you further in improving your experience with the device. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Works Great!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It covers the front of our house and the doorbell is so nice. It doesn’t bother our dog!
I would recommend this to a friendCant beat the heat
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good of a product for myself. It didnt tolerate the New Mexico heat do well so i kept getting error readings/ warnings
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Home. Thank you for sharing your feedback about your Nest Doorbell (battery). We're sorry to learn that your experience with the device didn't meet your expectations. We hear your concerns, and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Battery life great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it’s had a light but the battery life is great
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Username1! Thanks for the feedback you shared, and we’re glad you like the battery life of the Nest Doorbell (battery). We understand that having a light (besides the status light and light ring around the button) can be ideal for you. We’d be happy to pass this information along to the right team for future improvements.
We hope you’re getting the most benefits out of the doorbell’s smart features. If you bump into any concerns around the functionality or performance of the doorbell, visit us here and we’ll gladly help: https://support.google.com/googlenest/gethelp
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for security! Feel safe at my home with the matching nest cameras!
I would recommend this to a friendgreat looking doorbell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the look and wonderful to see who's at the door in an instant
I would recommend this to a friendMr and Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item. Works great and it’s wireless. Also have the cameras and hub. Love it all.
I would recommend this to a friendBattery doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell! Doesn’t work with the nest app. Works well inside of the google home app
I would recommend this to a friendGreat doorbell. Doesnt handle cold well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once temperatures get below -2F or so it won't work. I get this is a battery limitation but I wish there were a better way.
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job and seamlessly connects to my Google nest hub!
I would recommend this to a friendGreat camera quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device with wide camera range, able to see my whole patio and it’s crystal clear.
I would recommend this to a friendGreat item and slim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how slim this is compared to the Ring. It works well
I would recommend this to a friendGreat doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Love being able to adjust doorbell settings via my phone.
I would recommend this to a friendgood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but kinda sensitive in apartment environments.
I would recommend this to a friendGreat Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell and easy to hook up with the rest of my devices on Google Home
I would recommend this to a friendgoogle nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great, and compatible with other google items
I would recommend this to a friend