Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
not too bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this. It has added safety and functionality to our home.
I would recommend this to a friendnot bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this. It has added safety and functionality to our home.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell camera overall. Love that it is battery operated
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Times change. You change with them or get left behind. Great product
I would recommend this to a friendRecomendado
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.La mejor compra si quieres tener cámara frente a tu puerta
I would recommend this to a friend- Cons mentioned:Battery life
Not good...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a yr... died. Doesn't work at below 4 degrees, so if you're in a colder climate... in mn, so it works great in the summer. Winter, died... wont reset, will try another manufacturer. Support suuuuuucked!!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi bensonk2, thanks for giving us feedback about your experience, with using the Nest Doorbell (battery), and with the support team. We’re sorry to hear it stopped working after a year, and that we’ve fallen short on your support needs. We’ll pass your feedback to the right team to work on improving our products and the services we offer including how we handle customer concerns with care, accuracy and efficiency.
Meanwhile, if you’ve connected your Nest Doorbell (battery) to your existing doorbell wiring, the wires don’t directly power the doorbell. Instead, the battery is trickle charged by the power that comes through the wires, and the doorbell runs off the battery charge. At temperatures between -4°F (-20°C) and 32°F (0°C), the doorbell can continue to work, but the battery will drain because it can’t be charged. If the battery drains completely, the doorbell will shut down, and you’ll need to bring it inside to be charged. So if the temperature is below 32°F (0°C) and the battery is low, bring it inside to a warm place, preferably at room temperature. The battery can start to charge slowly once its temperature rises past 32°F (0°C). It will charge faster when it warms up.
We care about your experience, and we’re hoping for another opportunity to help you with your concerns. Please share with us your recent case number here so we can continue our investigation: https://support.google.com/googlenest/gethelp
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Nest Doorbell use it with all of the Google products
I would recommend this to a friendGreat nest doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great update. Easy setup, sleek look. Love it, thanks
I would recommend this to a friendDoor Bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great, I'm happy with the purchase so far.
I would recommend this to a friendGreat Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Doorbell especially if you have other nest products
I would recommend this to a friendGood doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, it works well while connecting with wire.
I would recommend this to a friend- Cons mentioned:Battery life
Great quality & function
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality & function, only downside is that the battery dies quick, lasts about a week
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Leslie, we appreciate your feedback and we're glad to hear that you find the quality and functionality of Nest Doorbell (Battery) great. We're sorry to hear about the short battery life you are experiencing.
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
It's important to check the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The nest doorbell is worth the purchase, highly recommend
I would recommend this to a friendDon't recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Nest Doorbell that I've purchased within 3 years. The first one lasted 16 months and this one lasted exactly 24 months. Would NOT recommend!
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, MC02. Sorry to hear your experience with the Nest Doorbell (Battery) wasn’t quite the best. We’d like to investigate with you to see what may have happened and find a resolution for you — reach out to us here: https://support.google.com/googlenest/gethelp?
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great help with package delivery security
I would recommend this to a friend- Cons mentioned:Battery life
Not suitable for cold climates
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy if you live in a region of the US that experiences bitter cold weather! Battery only holds a charge for ~48 hours in weather below about 10 degrees. Needs constant recharging but a full recharge takes 8-10 hours so every 3rd day of winter I don’t have access to this doorbell. Would never buy again
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MEfromWisconsin, thanks for sharing your experience. We are sorry for the poor battery life with your Nest Cam (Battery).
Nest Doorbell (battery) is designed for the outdoors with the temperature range of –4°F to 104°F. Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
Nest doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s like a 3.5 a little more delay depending on how reliable your Wi-Fi is to send alerts to phone. But it’s inexpensive and works for what I wanted it to be.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jon4three, we appreciate your feedback about the Nest Doorbell (Battery), and it’s unfortunate to learn that there’s a little delay in sending alerts to your phone.
While we expect notifications to be received instantly (or within minutes), there are several factors that may prevent this. Network delays from the camera to Google Nest’s servers, and from servers to the device affect overall delivery speed. Also, it could be with the cooldown period. Because Google Nest attempts to send you the right number of alerts at the right times, the camera will trigger a short cooldown period each time a notification is sent.
If you’d like, you can contact us anytime at Google Nest Help page for further assistance and we’ll do our best to help improve your experience: https://support.google.com/googlenest/gethelp
Best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Purchase I’ve Made And Good Investment Overall
I would recommend this to a friendEasy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have if you're already into Google's Eco system.
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Lots of different options for notifications.
I would recommend this to a friend