Customer Ratings & Reviews
- Model:
- GA02076-US
- SKU:
- 6473259
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Slow slow service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely no service took forever to check out won’t be back anytime soon
I would recommend this to a friendBrand response from Nest Support
Posted .Hi jonathan, thanks for leaving some details of your feedback, and it’s unfortunate to learn that you’re having issues with the Nest Doorbell (Battery). We’re hoping to learn more about your concern or any challenges that you have so we can figure out a way to help you best. We suggest getting in touch with us whenever you have time at Google Nest Help page here: https://support.google.com/googlenest/gethelp
Complete Piece of Garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell will not display video unless mounted and as you’ll quickly learn on google help due to a design flaw google refuses to address, many of these doorbells will always say they’re dismounted even if they’re perfectly mounted. Avoid this piece of garbage and save yourself the frustration. This piece of trash is getting returned today.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there! We're sorry to hear about your experience mounting your Nest Doorbell Battery — We'll take this as feedback. We hope we can change your mind in the future.
Worth the price for safety
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good way to keep an eye on my apartment. Service is free; however, nest aware (longer record history) cost money. I did my research and was fine with that, just be aware. One way to get around that is to not swipe the notification immediately, past 3 hours, you can't view the recording but you can still see it in the notifications. Helpful if it happened in the middle of the night.
I would recommend this to a friend- Pros mentioned:Overall performance
great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great worked fanastic. i used the wire one instead but the battery is good too
I would recommend this to a friend - Pros mentioned:Installation
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have it in my house , live in an apartment so I got the battery version
I would recommend this to a friend - Pros mentioned:Ease of use
Great!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and to use. Ive bought 2 of these and havent had an issue yet.
I would recommend this to a friend Google nest cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have problems viewing sometimes but overall a good product
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Akbar, thanks for letting us know about the issue with Nest Doorbell (Battery). In order for us to help you the best way possible, we may need to have a closer look at the issue and understand what may be causing the issue with your Nest Doorbell. We recommend reaching out to our support team using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great Choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the app is easy to navigate. Can’t go wrong for the price.
I would recommend this to a friend .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't try it because the cameras were defective so i didn't install it
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for bringing this issue to our attention. We're sorry to hear that your Nest Doorbell (Battery) isn't working.
We recommend contacting Best Buy to check if your Nest Doorbell (Battery) is still within the limits of their return policy. You may also contact our support team for further assstance with your concern, by simply reaching out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Google Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works to perfection. Great picture. My aunt loved her Christmas present
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Great video, terrible battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Baterry does not last. The video quality is good and works well with google home. Have already recharged twice and have only had it a month
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey Brad, we appreciate the feedback you provided about the Nest Doorbell (battery), and we’re sorry to learn that your experience with its battery life has been less than ideal. We understand that you’ve had it for a month only, but if you find yourself wanting to try the Nest doorbell some time again in the future, you’ll find some helpful tips on how to save its battery here: https://support.google.com/googlenest/answer/10901611
We also have help always available for any questions or concerns you may have, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Google Nest Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera with amazing battery life. Great picture quality as well.
I would recommend this to a friend Good doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too hard to connect and fuction litte bit harder for new customer
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Nn1989, thanks for sharing your experience on Nest Doorbell (Battery). We apologize for the difficult experience in setting it up.
We'd like to provide some assistance. Feel free to reach out to our support by visiting us at the Google Nest help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Bad, get the wired one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality, slow response to trying to view it live, most of the time it just fails. Walked right up to it and never got a notification of the camera seeing anyone. I’m watching the battery drain too. it’s lost 3% in a matter of hours.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there benjer95, thanks for sharing some details of your issues with the Nest Doorbell (Battery). We’re sorry to learn that you're having such issues with the performance and features.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Please check this link that might be helpful: https://support.google.com/googlenest/answer/10481582
Also, if you’re not getting alerts from Nest:
- Make sure that your devices are online.
- Check notifications settings in the Nest app and the Home app.
- Check your phone isn’t set to block Nest app notifications.
- Test with another mobile phone or tablet.
- Make sure your device isn’t in airplane mode and that it has a good cell and Wi-Fi connection.
- You can also try restarting your mobile phone or tablet.
You can also try this link that might help: https://support.google.com/googlenest/answer/9296548
While we could be looking at a possible network issue, we’d like to learn more about the reasons behind these issues and help improve your experience. You may visit us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Worth it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality video and battery is very reliable. Worth the money!
I would recommend this to a friend - Pros mentioned:Ease of use
Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works well I an very satisfied how it works
I would recommend this to a friend - Cons mentioned:Battery life
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery discharges very quickly when the weather is ten degree
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, DorisD. We appreciate taking your time sharing your feedback on the Nest Doorbell (battery). We understand your frustration with the battery draining quickly in cold weather and we apologize for the inconvenience it's causing you. Extreme temperatures can indeed affect the performance of battery-powered devices, including doorbells. Batteries naturally lose capacity in colder temperatures, and this can be amplified with the Nest Doorbell due to its increased power consumption when recording video or responding to motion events. You can adjust the motion detection settings in the Nest app to record only when necessary, reducing the overall power drain. If you've tried this before, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Bring back nest
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, somewhat easy to setup. But why in the world would nest change up the interface with google rather than the nest app. Makes for a cumbersome experience.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi ChadR, thanks for sending in your review on Nest Doorbell (battery). We're glad to hear that you're having a great time with the device. Our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your patience is appreciated as we improve further with integrating your Nest products with the Google Home app. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Do not buy, get a wire version
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not bother with this version, battery does not last. It also stopped charging/working within two weeks, and now will see if Best Buy would let me return it and exchange it for a wire version.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi EB11, thanks for sharing your feedback to let us know of your concern with the Nest Doorbell (battery), and we’re sorry to hear that it stopped charging within two weeks. We can imagine how frustrating it can be to have this issue in such a short time only, and we understand your decision to replace it with a wired version. If you’re willing, we can check whether this issue is caused by the charging cable/adapter, the doorbell, or other environmental factors. You may speak with our dedicated team for guidance and assistance using our contact details found here: https://support.google.com/googlenest/gethelp
Regret switching to Google
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have to utilize the battery power forget trying to get a remote doorbell chime. Google won’t let you. Ring cameras on the other hand don’t limit you in that area. Dashboard is horrible. Not user friendly- takes multiple menus to change things you want. So many Reddit threads have complained about that Google almost intentionally not supporting their Nest camera products near as well as other consumer products they sell.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Austin. We’re sorry to hear that your experience with the Nest Doorbell (battery) didn’t meet your expectations. A chime is not included with every purchase of Nest doorbells. Thankfully, you can connect a Google speaker or display and set up visitor announcements to get notified when someone rings your doorbell when you’re home. You'll only get visitor announcements on your speakers and displays if they are set up in the same home as your doorbell in the Home app. Also, if you have Alexa, Google offers a Smart Home skill for integrating your Nest doorbell with Amazon's Alexa home control. Alexa can announce when someone presses the doorbell or when the doorbell detects motion or events. Visit the Google Nest Help Center to learn about how to control the Nest devices with Amazon Alexa.
Feel free to visit us at the Google Nest Help Page if more support is needed: https://support.google.com/googlenest/gethelp