Customer Ratings & Reviews
- Model:
- GA02076-US
- |
- SKU:
- 6473259
Customer reviews
Rating 4.3 out of 5 stars with 1797 reviews
(1,797 customer reviews)Rating by feature
- Video Quality4.6
Rating 4.6 out of 5 stars
- Mobile App4.4
Rating 4.4 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Rated 5 out of 5 stars
Perfect solution if you need a smart doorbell
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My house doesn’t have a doorbell so I’ve tried a few different battery powered solutions. The things I like about the Nest Doorbell (battery) include the camera which provides a great field of view and the video is at least the same level of quality as we’ve all seen from more common video doorbells on various social media platforms over the past couple of years, if not better. Speaking of battery, it doesn’t have a removable battery, so there’s no way to have one charging to swap when the first runs out. You take the whole doorbell off and charge it when it dies (there is a mounting plate it clips to and a special tool to release it so you needn’t worry about difficulty removing it, nor someone being able to just grab it and walk off). I’ve been running mine for two weeks and it says it has four weeks of battery remaining. We get deliveries of one type or another at least 8 times a week and we are in & out of the door multiple times a day. I suspect there is more activity around our front door than in the average suburban neighborhood, so I consider the battery life to be impressive. I also like the feature that distinguishes between packages and people AND it can send you an alert if a package is removed from the field of view. There is a feature in the video library that lets you filter by events that have people or events that have packages that is handy as well. I’d love to try out the Quiet Time feature that allows you to pause alerts for anywhere from 30 min - 3 hrs, but my dog doesn’t have a similar feature so I still can’t have a mid-day nap. Among the things that I don’t care for are the delay between when someone presses the button and when I receive a notification; anywhere from 10-15 seconds. Way too long. Speaking of notifications, if you want to be notified anywhere other than your phone, you’ll need a Nest mini. This doorbell doesn’t work with Alexa. It would be nice to choose different chimes but it seems the only option is your phone’s notification tone and/or the Nest mini announcing “Someone is at the front door door bell.” If you get the subscription service it has a familiar face feature. Imagine how cool it would be to program different tunes for different people; like the Imperial March from Star Wars when your mother-in-law is at the door! It also would be nice to share access to just selected devices instead of the whole Google home if you have more than one Google/Nest device. I wanted to provide access to my daughter who lives 5 states away but my Nest Thermostat and Philips Hue bulbs are on there also and she’s a bit of a prankster. I don’t want my lights suddenly flipping through an array of colors so she doesn’t get access to the doorbell where she’d be able to see us coming and going with her dog or similar “touch of home” type things. This isn’t the doorbell’s fault though, so I won’t count it against it. Overall I like the Nest Doorbell and find it to be a better solution than any of the others I’ve tried.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friend - Pros mentioned:Video quality
Rated 4 out of 5 stars
Doorbell camera with excellent video quality.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Doorbell battery version is a great option for anyone looking to have an easily mountable doorbell camera that doesn't require being wired or permanently installed. This is a great option for anyone living in an apartment or for anyone whose doorbell is mounted in a location that wouldn't be useful for recording. My house features a small walkway with the current doorbell facing towards a wall so the battery version of the Nest Doorbell was a great option for my house as I was able to mount it next to the door so that it could record the entire walkway. The video quality and the AI features are amazing and extremely useful and make recognition and notifications extremely useful throughout the day. I was able to set up facial recognition for the people in my house so I wasn't bothered by notifications when I didn't need them and for everyone else, I could see the information that I needed quickly and easily. Some of the more advanced features, as well as an expanded video history, require a subscription to the Nest Aware plan which starts at $6 a month for unlimited devices. The additional features aren't exactly needed but are helpful so it may be worthwhile doing some research to see if the included features are what you need or if you would need to factor in the cost of the plan into your budget. Overall, I think this is a great device it's just a shame some of the more advanced features are locked behind a recurring subscription.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Great video doorbell, mediocre audio.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've wanted a video doorbell for a while but couldn't decide between the brands. After looking through reviews, talking with people, and looking at the hardware, we decided on the Nest doorbell. We couldn't be happier! The video is fantastic, the night vision has a clear picture, and we can hear everything through the app. What's not as good is that when we're talking to the person at the door, they find it very difficult to hear what we're saying. Overall, though, this is an excellent product that we would recommend.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi AngelaC, thanks for sharing your experience. We’re glad to hear that you find Nest Doorbell (battery) great. We value your feedback, and your satisfaction is what drives us in improving our products and services. If you need help, you can always reach out to our support team. We’d be more than happy to assists you here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Design
Rated 5 out of 5 stars
Awesome doorbell camera - a must for Nest homes
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Nest products - their thermostat is I believe second to none. The previous generation doorbell did leave some room for improvement. Enter this one - amazing! First of all, it has a very attractive look, and seems to just work better with regards to motion, etc compared to the first generation. Additionally, free cloud storage is provided so you don't have to sign up for a subscription, however you probably will want to. All in all, an excellent unit. Highly recommended!
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Rated 3 out of 5 stars
ok but one major flaw with notifications
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it at first. The video quality is good. Its easy to install and remove to charge. I did notice the battery doesn't last as long during the winter months. There is one MAJOR flaw, the doorbell will NOT notify you when someone rings the bell. It will notify you when a person, car, pet, or package is seen. It will recognize faces, but it will NOT audibly notify you when someone is actually ringing your bell. When I look at my missed notifications I can see where someone rang it, but it does not actually push that one specific notification through. I've missed several visitors who stopped by and I had no clue they were there. They called me as they were leaving. If you are not actually looking at your phone when someone rings it, you'll most likely miss it. Super annoying.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi PattyP, thank you for sharing your review. We're sorry to learn that your experience with Nest Doorbell (battery) has been less than ideal when it comes to notifications when someone rings the bell. Please know that your feedback here will be relayed to the right team for improvements that we can provide our customers like you in the future. If you need further assistance with your Nest Doorbell or have additional questions with your device, please don't hesitate to reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Absolute Garbage.. I blame Google..
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money at all.. Just go with ring youbwont be sorry #Absolute Garbage!!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi KINGDAVID, we're sorry to hear that Nest Doorbell (Battery) didn't meet your expectations, and it's unfortunate that you encountered this unlikely experience. If you're willing, we'd like to hear more about your experience and see how we can further help you with your concern. Having a closer look at the issue you are having with Nest Doorbell (Battery) can help us understand better what may be causing the issue and figure out a way to help you best. Simply visit us at the Google Nest help page to reach out to our support team: https://support.google.com/googlenest/gethelp
- Pros mentioned:InstallationCons mentioned:Notifications
Rated 2 out of 5 stars
not what I expected
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used and installed several video doorbells in my life and had high hopes for this new offering from Google, but was really let down after installing and using it. Install was a breeze, as was the setup, but after that, it was alot of disappointments. Here are some of the things I wasnt happy with: -When I ask "OK Google" to show me the the doorbell, it tells me the doorbell doesnt support streaming to remote devices...huh? -I get ZERO notifications of movement in front of the doorbell, even though they are enabled -it seems like the doorbell is always in standby mode, and, even though I have no power saving features turned on, it still seems to not wake up -the notifications, when someone actually rings the doorbell, are erratic; sometimes I get notified on my google mini, sometimes not, -I never get notified on my nest hub MAX, even though I have that enabled too.. yes, I updated the firmware, I am a networking expert, and, having set up many of these types of devices, I am adept at troubleshooting, but this product feels like its not ready for primetime; disabling integration with the Nest app, and forcing you to use Google Home was a BIG mistake, in my opinion, and, after reading alot of reviews on line, I am not alone in that thinking.. For almost 200 dollars, you might want to look elsewhere
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi wase4711, thanks for reaching out. We´re sorry to hear about your difficult experience with Nest Doorbell (Battery).
We appreciate your effort in trying to troubleshoot the issue with your Nest Doorbell (Battery). We may need to take a closer look at it and understand what may be causing the issues you are having. If you´re willing to try, please consider contacting our support team for further help and assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great except one thing....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple setup product that's working flawlessly. My only real complaint, and it's not insignificant is that people seem to struggle to understand that you can push the doorbell button. It's flat in color, it's big, it doesn't stick out. It doesn't look enough like a doorbell I guess? I've had issues where delivery drivers don't push it. Thankfully I get a phone notification when they walk up, but I don't get a bell so if I'm not looking at my phone easy to miss. I especially love the package detection, so I know when something arrives and can get it off the door step earlier. I wish nest protect was free, but it's a cool service I'm happy to pay for. It integrates seamlessly with my other devices as well. The battery lasts plenty long and I can charge it easily enough without it being easy to steal.
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
Super dependable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super dependable. Battery life is ok however the picture and audio are great
I would recommend this to a friend - Pros mentioned:Design, InstallationCons mentioned:Battery life
Rated 1 out of 5 stars
Very hopeful but disappointing in the end
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have hundreds of pieces of smart home tech all centered around Google assistant and our various Google homes throughout our house. When our old Ring doorbell died, I was very excited to preorder and get the new Google Nest Doorbell Battery edition as soon as it came out. It was super easy to install and setup. It looked fantastic and we always got comments about how good it looked. After two months though, the problems started. Eventually, the retractable part that holds the doorbell to the base (so that you can remove it to charge it) stopped retracting. Luckily, Google Support was right on it and I got a new one in a few days. The new one was just as easy to get setup. Unfortunately, in another month, I received the dreaded "Your doorbell is offline due to a battery issue. Please contact Google Support." I contacted Google Support and they helped me out right away. I received the replacement in a few days and it was easy as can be to setup like before. This time, I received the "Your doorbell has a battery issue" message in 7 days... I called Google Support this time and they were not so helpful anymore. They drug things out for weeks and ultimately they said that there is nothing they can do because I am out of the support window. This unit clearly has quality control issues. I am at a loss now. 5 months later and $200 spent - I have nothing to show for it. Never have been as disappointed with a smart home product as I have been with this one.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jpgregor, thanks for being a loyal advocate of our Google Nest products. We apologize for the shortfall in providing your support needs. We can only imagine how frustrating this experience may have been for you. We may need to take a closer look at the issue and figure out how we can help you best. If you´re willing, you may contact our support team once more by reaching out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video qualityCons mentioned:Size
Rated 5 out of 5 stars
About time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad Google finally came out with a battery powered doorbell. Only thing that’s held me back from getting off of ring since I live in an apartment. I don’t like how big it is. It’s a lot larger than I thought. Overall great quality footage though and I’m happy it’s on Google home app not the nest app. Nest would log me out all the time for my learning thermostat
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Google Nest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest seamlessly integrates into any home with its sleek design and simple setup, making it a standout choice for those looking to upgrade to smart technology. Its intuitive features, powered by Google Assistant, allow for effortless control over your smart home devices, from adjusting the thermostat to checking the weather. The Nest learns your habits over time, providing personalized convenience, while its fast and reliable performance ensures a smooth user experience. Overall, the Google Nest is a must-have for anyone seeking to enhance their home with intelligent automation, earning a well-deserved 5-star rating.
I would recommend this to a friend - Cons mentioned:Size
Rated 4 out of 5 stars
Big, but nice doorbell camera
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option for those who haven’t yet purchased a doorbell. Not sure if this is enough to switch if you already have one. If you have other Google products then this works perfectly with the others. It is massive compared to other doorbells of its kind. Not sure why they made it so big. I say if you have the ability to have a wired connection then go with the Nest Hello. If you don’t then this is still a good option. Picture quality is just ok to me. Love the facial recognition feature. If you assign a name to a face then your other Google products, like a Google home, will announce the person’s name when the camera recognizes them. Very cool feature. If you don’t have Google home then the notification will still allow you to assign a name to a face.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friend Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi keeps disconnecting and only records events…
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Moha, thanks for sharing the issue with your Nest Doorbell (Battery) with us. We're sorry to hear that it keeps disconnecting and that you're not able to continuously record videos.
Connectivity issues with Nest cameras and doorbells are mostly related to possible congestion in your network, or that your bandwidth may not be sufficient. Removing some of your connected devices may help relieve some bandwidth space, and you may check if you still experience any drop with the video quality. Verifying congestion may require you to contact your Internet service provider to check your connection and upgrade it if needed.
Nest Doorbell (Battery)’s built-in rechargeable battery provides a convenient, wire-free installation. To optimize battery life, it offers event video history and will detect and capture important activity at your door. If you are interested in 24/7 continuous video history, please consider one of our wired Nest cameras or Nest Doorbell (wired).
If the disconnection issue persists, please consider reaching out to our support team for further assistance. We may need to troubleshoot and isolate the issue further in order for us to come up with the best course of action to your problem. You may contact us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Installation
Rated 5 out of 5 stars
Easy to install and use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say I’m intimidated by anything that requires me to break out power tools to install. It usually results in frustration, injury, and a product that never works quite right. Probably the very best thing about this product was how thorough the step by step instructions were for installation and how comfortable i felt during the entire process. Setup is a breeze and it only took a couple clicks to configure features like activity zone so my neighbors walking by wouldn’t set off the push notifications. The package detection function is spot on - i don’t even know how it sees what it sees but it definitely works like magic. I also appreciate that i can easily remove the unit to charge instead of burning through batteries every so many weeks. This is a thoughtful feature that I wish my door lock had since it likes to eat batteries often. A few things if you’re an iOS user - it takes a step or two to get to the video feed if someone is at your door. I’d recommend considering a nest hub or hub max in the places you sit most often so that the video pops right up.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
better than Ring battery by a lot.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this a little less than a month ago, easy to set up, I love the field of vision at the 3:4 aspect ratio I think it makes the most sense . If you have security cameras that do wide angle than this is the better choice since it's captures more top to bottom of your porch and peoples faces etc. We used to have the Ring battery, but notifications were slow , I mean really slow. jumping into live video was painful. I mean it would but if there was ever a stranger lurking around it would almost be useles. and recording quality was meh. This is for the Ring battery I can't comment on some of their higher end ones. A friend bought this so he let me test it out and It's just faster. I would get a notification within 3 seconds of the event. and the notification gives you a clip which is nice and has facial recogniztion. and punching into live video is fast. And the video quality is just nicer, a lot nicer than on the ring. We've had a little less than a month so and so far so good, really enjoying it
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friend - Pros mentioned:Video quality
Rated 5 out of 5 stars
It Just Can't Get Any Better
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG!!! From the moment you unbox this wireless video doorbell from Google Nest.... words just can't express the complete ease of this product. The elegance of the packaging, the slim and sleek design of the product, and the ease of setup and instillation is phenomenal. I have used a lot of wireless devices to secure your home and this has by-far exceeded my expectations. The package contains the doorbell, mounting kit (including a wedge if needed), and all the hardware. The setup is phenomenally quick and the quality of the video is amazing. You are alerted every time it senses someone, someone with a package etc. If the button is pressed an alert is sent to your phone or smart device. You can select a quick response and the doorbell will say something like, "Thanks, just leave the package", something like that. Two-way talking is amazing. I really have ZERO negative things to say. I would like to say that I would recommend this doorbell to anyone and I would get twenty more if I could!
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Rated 5 out of 5 stars
Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked very well for the month i have been using it. Camera picture is sharp. App easy to use but set up was a bit of an issue.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Ivy
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great doorbell camera!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my google Nest doorbell camera. Especially that it runs on a battery. It is so convenient my house is very old and did not want to spend the money it would cost to have someone come out and fix the old wires to the doorbell that no longer work. This was the perfect solution took me about 15 minutes to install and set up. After that I was off and running. Everything ok it has worked great so far and the notifications are quick and it’s easy for me to acces the app and watch what is happening I’m live. I could not recommend this more. Highly recommended if your looking for a doorbelll camera.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friend Rated 3 out of 5 stars
Not an upgrade from Nest Hello (wired version)
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this installed for about a week, after having a Nest Hello wired doorbell for the past year and I have a Nest Aware subscription. TL;DR Version - Good if you do not have a wired doorbell that you're replacing, or you don't want to pay for a Nest Aware subscription, otherwise go with the Nest Hello wired version instead. I replaced my existing wired Nest Hello with this doorbell and after using it for a week, I've decided to switch back to the original Nest Hello. The improvement in the package detection and camera angle is not worth the loss in functionality of the 24/7 recording that the wired Nest hello offers (with a Nest aware subscription). It would be a great choice if, when installed with a wired connection, you could still keep 24/7 video recording, but alas, that's not available regardless of if the doorbell is wired or not. This is a great choice for a video doorbell if you don't have a doorbell wire (such as an external gate) and/or don't want to pay for a Nest Aware subscription (since it inlcudes the 3 hours of event history for free). Just keep in mind that Nest offers no way to "ring" your home doorbell, so you're forced to rely on your phone app (Google Home only), or use a Nest Hub to view the doorbell feed. Overall, it's a great choice if battery power is your only option, otherwise, since they dropped the price of the Nest Hello to match this, there's really no advantage to the battery vs. wired if you have a wired connection available.
This review is from Google - Nest Wi-Fi Video Doorbell - Battery Operated - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Raiders, thanks for letting us know about the challenges you experienced with your Nest Doorbell (Battery). We understand how difficult it can be for some of our users to lose the 24/7 video recording functionality.
Your Nest Doorbell (battery)’s built-in rechargeable battery provides a convenient, wire-free installation. To optimize battery life, it offers event video history and will detect and capture important activity at your door, so you can focus on the details that need your attention. However, since you are interested in 24/7 continuous video history, moving back to the wired Nest Hello Doorbell will be a better choice for your needs.
We'll keep note of your feedback and pass it along to our product team since we're always looking for ways we can enhance our products and services. In the meantime, we hope you will keep enjoying the reliability of your Nest Hello Doorbell, and if you have any questions you would like us to help you, you're always welcome to contact us here: https://support.google.com/googlenest/gethelp















