Customer Ratings & Reviews
- Model:
- GA02075-US
- SKU:
- 6473257
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the excellent video quality and ease of use of the Nest Wi-Fi Video Doorbell. Positive feedback also frequently mentions the straightforward installation process and reliable motion detection. However, some users express concerns regarding battery life and the doorbell's size. A few also cite challenges with notifications and app compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Google Home Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Connects easily with Google Home products. Charges easily.
I would recommend this to a friend - Cons mentioned:Battery life
awesome but freezing temps affect the battery life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great video doorbell with amazing night video. It sends a msg to your phone app but it would be great if you had the choice to have a video popup notification also? My doorbell just went through its 2nd winter and the battery is holding a charge for about a week now which is disappointing. recommend buying 2+ year extended warranty from BB to fix this issue. sadly I did not so I am stuck charging it weekly and it most likely will not hold any charge soon at this rate. Other than that, this product is amazingly good for the price.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, kathy. Thanks for sharing your feedback, and we appreciate that you like the Nest Doorbell (battery). We hear your concerns about having video popup notifications, and about its battery life during extreme cold weather.
If you’ve connected your Nest Doorbell (battery) to your existing doorbell wiring, the wires don’t directly power the doorbell. Instead, the battery is trickle charged by the power that comes through the wires, and the doorbell runs off the battery charge. At temperatures between -4°F (-20°C) and 32°F (0°C), the doorbell can continue to work, but the battery will drain because it can’t be charged. If the battery drains completely, the doorbell will shut down, and you’ll need to bring it inside to be charged. The battery can start to charge slowly once its temperature rises past 32°F (0°C). It will charge faster when it warms up.
We understand that having video popup notifications can be ideal for your needs, and we’d be happy to share this with the right team for future improvements. For any other questions or concerns, simply visit us here and we’ll gladly help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Great Video Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We already had the Google Mesh Wifi set up at home and this was very easy to add to the ecosystem. The video is very clear and we were able to have it use our existing old-school doorbell which was a nice feature. It has already aided in finding lost packages and deterring crime within 3 weeks of purchase. Pairing smart devices requires downloading the manufacturer's app in addition to the Google Home app but the devices are working seamlessly through the Google Home app and through voice commands. I also appreciate that it provides better data security over Ring. The only thing that is a downside is that your MUST have the Google Home app and cannot access the features/setup through a regular computer interface.
I would recommend this to a friend - Pros mentioned:Overall performance
Front doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google doorbell works just that way a expect. Now I know what is happening at my front door.
I would recommend this to a friend - Pros mentioned:Installation, Video quality
Perfect sleek looking doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slim, sleek, and easy to install. Picture quality is terrific. The only downside is that it doesn't link to a doorbell chime. I had to buy a google mini for the doorbell notifications (in addition to the notifications received on my phone via the google home app). Very happy overall with the purchase.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Kevinm, we greatly appreciate your feedback on Nest Doorbell (Battery). We’re glad that you’re happy overall with the purchase, but are sorry to hear that it doesn’t link to a doorbell chime. To use an indoor chime, you need to have the Nest Doorbell (battery) connected to wire terminals. The Nest Doorbell (battery) can run on battery power alone or it can be connected to your doorbell system wires for continuous charging. While the Nest doorbell can replace most wired doorbells, there are some cases where the doorbell system either doesn’t give enough power or gives too much power. You should check that your current doorbell can be replaced by the Nest doorbell. Here’s a link with a guide for wired installation: https://support.google.com/googlenest/answer/10732535
You can also visit us anytime for any other questions or concerns, we have help always available here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my doorbell! It’s so wonderful. Love the color it came in as well as how it captures picture quality and voice.
I would recommend this to a friend - Pros mentioned:Overall performance
If you’re on the fence, get it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Google nest!!! Makes me feel safe and secure. It works super well and upholds the weather extremes from Texas heat to Colorado cold. Would buy again and recommend!!
I would recommend this to a friend - Cons mentioned:Battery life
Google nest doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell and camera. Works great! Doesn’t take no batteries just need to charge it almost every 2-3 weeks
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Clear camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the camera is very clear. It does require charging often, but it hasn’t been an issue yet
I would recommend this to a friend - Pros mentioned:Video quality
Ding Dong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product, easy install, pairs with the app/wifi, notifications are quick.
I would recommend this to a friend - Pros mentioned:Installation
Good, but understand the limitations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but some small annoying things... It was easy to install and track activity at your door and getting alerts on your phone when someone rings the bell or delivers a package. We assumed that this would work with the Nest application, but the battery powered doorbell does not. You must use the Google Home app instead. Adding a remote chime (so you can hear when someone rings the bell) is also not straightforward. Options are more limited for the batter powered doorbell here as well. We have a lot of activity, but the battery still lasts about 8 weeks between charges
I would recommend this to a friendBrand response from Nest Support
Posted .Hi GadgetGuy, thanks for posting a review. We regret to hear about your disappointment with the new Nest Doorbell (battery).
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
For further assistance, you can reach out to our support team anytime. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Video quality
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great and really helpful for seeing who is at the door. The setup was really easy and simple and the camera quality is great.
I would recommend this to a friend - Pros mentioned:Ease of use, Video qualityCons mentioned:Battery life
Battery life is not great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is less than 2 weeks and it’s a 5 hr charge time. I feel like I’m constantly charging the doorbell. The picture quality is good and the google home app is easy to use. I would get the wired one instead of the battery one if I could return it!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Golfmommy. Thank you for sharing your concern about your Nest Doorbell (battery). We're sorry to hear that your experience with the device didn't meet your expectations.
The Google Nest Doorbell (battery) is designed to run on batteries without the need for frequent recharging. You can also choose to connect it to your doorbell system's wires, which will use low voltage to gradually charge the battery (with certain limitations). Check this link for more details: https://support.google.com/googlenest/answer/10899820
If you think that the battery life is significantly lower than expected, we can help you check for other reasons why it’s behaving differently. Please contact us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Great doorbell camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good field of view, good video quality, and is great at picking up movement and was easy to set up. I prefer the Nest to Ring door bells after using them.
I would recommend this to a friend - Pros mentioned:Video quality
Mr. Herrera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product with good videos, the image is clear , it works good during night time. I am very satisfied.
I would recommend this to a friend - Pros mentioned:Video quality
Best product ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZINGLY Awesome product is great with pictures saving videos and also great with sound and you can see literally everything it detects motion, animals vehicles it has many options I would totally recommend to anyone.
I would recommend this to a friend - Pros mentioned:Video quality
GoogleNest Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest Doorbell is great! The video is super clear. Great purchase!
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Great doorbel cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the long battery life and perfect for an apartment. Plenty of features and easy to use/set up. Can be streamed on multiple devices and the pic/audio quality is great. Ao far not complaints.
I would recommend this to a friend - Pros mentioned:Installation
Google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good resolution, practical and easy to install, long battery life.
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:Battery life
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Clear view. The battery does run a bit fast but other than that is works great.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Vicmez. Thanks for sharing your feedback on Nest Doorbell (battery). We’re glad that it works well, and we hear your concerns about its battery life. The battery life depends on factors including activity, temperature, and camera settings that you select. We suggest adjusting the video quality, length of video clips, time between recorded events, or to use activity zones to monitor specific areas that can extend the battery life of your camera. Check this link for more details: https://support.google.com/googlenest/answer/10901611
If there’s anything we can help you about your doorbell, let us know by visiting us here: https://support.google.com/googlenest/gethelp
