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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1835 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,835 reviews
  • Rated 5 out of 5 stars

    Seamless install - easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome doorbell. Seamless installation. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Works great and set up is simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good, the video quality is good and set up is pretty easy.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Doorbell — Quality is Great & App is Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest doorbell camera has been amazing. I love that when someone rings the doorbell - it sounds on my Google Home and/or on my phone. (Bonus that my dogs no longer lose their minds when the doorbell rings). The video and sound quality are great, and the camera was extremely easy to mount. The Google Home app is extremely easy to set up with a new camera, and I'm a huge fan of the interface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish the battery was a bit better.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So close to five stars. I have the wired doorbell, and it is totally a 5 star device. The reason tthe battery operated version is ranked lower, is because of how quickly the battery depletes compared to my previous Ring doorbell. Otherwise it is a solid device with good software.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, mturbanek! Thanks for the feedback, and we’re glad you like the Nest Doorbell (battery). We’re sorry to hear your experience with the battery life is below your expectations.

      The battery life depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Visit this link for more details: https://support.google.com/googlenest/answer/10901611

      Here are some typical scenarios.
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      If the battery life is significantly lower than expected, please contact us anytime and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Just another outstanding Geek Squad performance!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works just as advertised and the Geek Squad support...from installation to complete set up...was outstanding! Just another outstanding Geek Squad performance! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Looks and Works Well... But NOT on the Nest App!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BE CARFUL!!! If you intend to add this device to your existing Nest App, IT WILL NOT WORK!!! The door bell works well, installs easily and the vidieo & notification functions are good. However, It will only operate on the Google Home app and will NOT integrate in the existing Nest app. The online forums seem to indicate that Google isn't interested in makin that happen at all. I was seriously dissappointed in having to use two separate apps for my Nest products, but if you are ok using the Google Home app going forward, this device works as advertised.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LeopoldoM, thank you for sharing your review on Nest Doorbell (battery) and we're sorry to hear your experience with using the Google Home app has been less than ideal. Our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Ring a ding ding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my doorbell it’s very sleek and modern looking easy install and very responsive I really like the charge aspect opposed to batteries

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    After a false start , we love it now.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been waiting for a battery operated door bell to work with our smart home stuff. our first one had an issue where the battery would not last longer than a week. documentation said it should last 1-3 months. after swapping it out at best buy which was super easy . the new one show a battery life of 3 months left and it been on for over a month alone now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal experience, doorbell works flawlessly google home makes managing all my smart ideas a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to setup and install. You can see everything very clear!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Easy Doorbell

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound quality. Helped to identify teenage pranksters in the neighborhood. Without subscription, video is only kept for three hours. There is a dip in quality with night vision mode. Battery lasts 3-4 months with maximum quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery Google Nest doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, and lasts 2-3 weeks for every charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sets up was easy, installation was a breeze and it is very functional. I’ve had the ring doorbell and cameras for years, recently switched to google cameras to go with the hub so I can watch a livestream of my puppies. Decided to try the google doorbell since they came out with the battery operated and I enjoy it. I’m not sure why so many are upset about the app only allowing through home, home shows all of my stuff in one place and is easy to use. I would recommend. Design of the unit is nice as well, a tad modern but overall looks good on my home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my doorbell! It’s so wonderful. Love the color it came in as well as how it captures picture quality and voice.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell to have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this doorbell. Great picture quality and long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was super easy. The Google Nest captures great quality videos. I love the alerts on my phone to see who is at the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Non-technical Homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than spend $300 to repair my original doorbell wiring, this Google Nest was the perfect replacement. It is very good at sensing activity at the front door, and I can view the activity from my phone, which is helpful when someone isn't home. I'm not that technically savvy, and very happy that it's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got google home in your house this is a must have. The quality of video and ease of use is amazing Best doorbell camera I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well needed item for every front door!!! I recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good video quality, so-so battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the face and package detection is very helpful, wish the unit wasnt so large but i guess it is necessary due to the battery size. unit does not record 24/7 but only on activity and does not integrate with the older nest app which is fine by me since i knew that going in

    I would recommend this to a friend