Customer Ratings & Reviews
- Model:
- GA02075-US
- SKU:
- 6473257
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Great Doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. Only frustrating thing is that it does not have (or I can not find) a setting so that familiar faces don't set off notifications. Ideally I would like to know when there is someone I don't know - I don't need to know every time the dog gets taken out.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Ahall, thanks for choosing Nest Doorbell (Battery). We´re sorry to hear about your frustrating experience with changing the settings of the Familiar Faces feature notifications.
We´re happy to inform you that it´s possible to get notifications with unfamiliar faces. To find and categorize unfamiliar faces in the Home app, try changing the settings and feed below:
Settings:
- Open the Google Home app .
- Tap Settings and then Nest Aware and then Familiar face detection.
- If your camera has detected new people, you can tap New faces to find and categorize them.
- For each new face, tap Yes, No, or Not a person. Then, follow the on-screen prompts to identify the face.
- To find anything you’ve tagged as Not a person, go to Familiar face detection and then tap Options and then Faces that aren’t people.
The Feed:
- Open the Google Home app.
- Tap the Feed tab.
- Choose the unfamiliar face event or group of events.
- Tap Add to face library, and then follow the prompts to identify each face your camera didn’t recognize.
You will also need to change the Camera event details:
- Tap the camera event in the Feed or home history.
- Once the clip is open, swipe up for more details.
- In the “Faces” category, tap Manage, then follow the prompts to identify the faces your camera didn’t recognize.
We have a dedicated team of support specialists, ready to help you if you still encounter any difficulty with your Nest Doorbell (Battery) here: https://support.google.com/googlenest/gethelp
Great camera - but get a wired one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, but too bad about the battery life on this. As in, if you turn off most alarms, it will not last very long. So it defeats the purpose of having a camera.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Eleazar, thanks for the feedback you shared about the Nest Doorbell (battery), and we’re sorry to learn that the battery life is less than ideal for you. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge the battery more often than you should. You may also consider connecting your camera to a power outlet with the included or optional power adapter for continuous power and to keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).
If you need help with any concerns about the Nest doorbell, you’ll find us always available here: https://support.google.com/googlenest/gethelp
Brand response from Google Team
Posted .Hello Eleazar, thanks for the feedback you shared about the Nest Doorbell (battery), and we’re sorry to learn that the battery life is less than ideal for you. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge the battery more often than you should. You may also consider connecting your camera to a power outlet with the included or optional power adapter for continuous power and to keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).
If you need help with any concerns about the Nest doorbell, you’ll find us always available here: https://support.google.com/googlenest/gethelp
Good - but get a wired doorbell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, but too bad about the battery life on this. As in, if you turn off most alarms, it will not last very long. So it defeats the purpose of having a camera.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Eleazar, thanks for the feedback you shared about the Nest Doorbell (battery), and we’re sorry to learn that the battery life is less than ideal for you. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge the battery more often than you should. You may also consider connecting your camera to a power outlet with the included or optional power adapter for continuous power and to keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).
If you need help with any concerns about the Nest doorbell, you’ll find us always available here: https://support.google.com/googlenest/gethelp
Brand response from Google Team
Posted .Hello Eleazar, thanks for the feedback you shared about the Nest Doorbell (battery), and we’re sorry to learn that the battery life is less than ideal for you. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge the battery more often than you should. You may also consider connecting your camera to a power outlet with the included or optional power adapter for continuous power and to keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately).
If you need help with any concerns about the Nest doorbell, you’ll find us always available here: https://support.google.com/googlenest/gethelp
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, works flawlessly. Highly recommended
No, I would not recommend this to a friendPeace of mind
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how we get notifications when someone is in the camera view! I love how it also shows when someone has a package AND when the package is no longer there! Makes for peace of mind!
I would recommend this to a friend- Pros mentioned:Video quality
Easy to setup and use with google home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied by this product so far. the battery life is long enough (around 3-4 weeks after full recharge); the image and sound quality is good and the sensor is good enough to catch any movement in the view area. the compatibility with the google home system is great, same for the setup. recommended.
I would recommend this to a friend Love Our Nest Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was easy to follow and complete on my own. It works really well on our Google home hub, our family's Samsung devices (phones and smartwatch), as well as our Apple devices (phones and iWatch). I like knowing when a package is delivered and when it is no longer seen.
I would recommend this to a friendBy itself no, with google home yes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first i was eh about it because i had the Ring video doorbell, but i enjoy in it as i understand the features more and more as it works with google home. By itself its eh but with google home, i love it. Night vision works great. Face recognition. Its great.
I would recommend this to a friendSolid Addition to a Google Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Wi-Fi video Doorbell was easy to install and integrates well into our Google Home system.
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything it was awesome definitely would recommend it
I would recommend this to a friendVery easy setup and easy to use.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy setup and apartment friendly with a separate attachment bought on Amazon.
I would recommend this to a friendGoogle Nest Wifi Video Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy to install and pair up with my google home mini. Sometimes a little delay from when the doorbell is rung to when the google home mini chimes and announces someone at the door. But overall a good product.
I would recommend this to a friendBest option for non wired
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very unsure if i wanted battery or wired doorbell. I am so glad i made the choice to go with a battery doorbell. Works amazing. Its sleek and easy to install and use.
I would recommend this to a friendGoogle Nest Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this doorbell camera to replace the ADT doorbell camera that rarely worked. A very great product and I'm very pleased with the quality and ease of use. I wished I would've purchased this doorbell months ago.
I would recommend this to a friendGoogle Nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Unfortunately must charge every 2 weeks. Must save any needed video the same day.
I would recommend this to a friendExcellent doorbell.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent doorbell. Easy to install. Works well with the app.
I would recommend this to a friend- Pros mentioned:Video quality
Recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with ADT. Good video quality, great notifications. You can set it up to recognize the people on your household so you get less notifications.
I would recommend this to a friend Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Really wish i bought 2. Can't wait for them to go on sale again
I would recommend this to a friendGreat purchase, highly recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a way to see who is at the front door, without a need to touch the electric wires and existing doorbell. The new Google Nest wireless doorbell truly exceeded expectations. It announces who is at the door, recognizes delivery people with packages, also detects familiar faces, etc.
I would recommend this to a friendGood but....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't seem to have battery drain issues like others on here. It will tell you the charge percentage and an estimated time til recharge. One of the things I don't like is that the light around the button and the green light activates everytime motion is detected. You cannot turn this off.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Jkru, thanks for reaching out. We're sorry to hear about your unlikely experience with the LED light for Nest Doorbell (Battery). It's possible to adjust the brightness for the LED light. You may use the Google Home app to change the brightness of its status light. Here's how:
- Open the Home app.
- On the home screen, tap your doorbell.
- Tap Settings.
- Select Video.
- Under “Status light brightness,” choose High, Auto, or Low.
For any other support needs, please feel free to contact our support team by reaching out to us here: https://support.google.com/googlenest/gethelp