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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1835 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,835 reviews
  • Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it's fine. Not happy about the subscription service; that's a hidden cost you don't realize you need. Holds a charge, okay, but not great. I only got it because everything else is Google brand in my house.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear that you've encountered issues with the subscription service. As a team, we're committed to continuous improvement. We'll use your feedback to review our processes and make necessary adjustments to prevent similar situations in the future. Share more here:
      https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very good alternative to Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest door bell can be wired or battery powered. The battery seems to last for a few weeks if you record a lot of footage. The quality is also very good plus adding it to Google Home is pretty simple.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great camera and would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I was somewhat skeptical on the use of it at first, but it has been a great addition. I hardwired it so can't speak to the battery life. The picture quality is excellent, even at night (though I do have landscape lighting that helps).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it works and how easy it is to set up. I wish the battery life was longer.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      HiTerriM, we’re glad to have your feedback on Nest Doorbell (battery), and we hear your concern about having a longer battery life.

      Battery life depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge the battery more often than you should. You may also consider connecting your doorbell to a power outlet with the optional power adapter for continuous power and to keep the battery charged. Check this link for more details: https://support.google.com/googlenest/answer/10901611

      Here are some typical scenarios.
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      If you find yourself in need of any help or guidance, please don’t hesitate to let us know here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup was easy. Let's me know if someone is on the porch even if they don't ring the doorbell. This is handy since most delivery drivers don't knock when they leave a package It is nice to be able to go back and review activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOOVEEEEE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this! It connects to my Google home hub and it shows the picture on the screen. Also love how it uses my googles as the speakers for the door bell chime. Easy to install and set up. Wouldn’t go with anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring-a-Ring Ding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an efficient and quick install, and I was able to add the device to my existing Google Nest app with no trouble. Everything working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Google doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture and ok battery life. ofcouse we all would like more battery life but this is acceptable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best battery doorbell with wired capability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the functionality of the doorbell is amazing with great quality. There is no question or issue with the length of battery life. The only concern I have are specifically with the wired and battery capability.If the wires for your previous Doraville aren’t necessarily the strongest the connectors provided with his doorbell are too strong and will continuously break the wire. In light of this I have a resorted to using only the battery, option although my doorbell was previously wired with a compatible smart device

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we're pleased to hear that you liked the overall functionality and quality for Nest Doorbell (Battery). We do apologize for any inconvenience you may be having with the quality for the connectors. We may need to take a closer look at the issue you are having and figure out how we can help you best. Our support channels are always available to help you with your support needs by simply visiting us at the Google Nest help page using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great camera... Wish it had better ways to attach

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and how it works with my Google hubs... However, my condo won't allow for screwing into my doorframe.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Fuller, thank you for sending in your review. We're glad to hear that you're loving your experience with Nest Doorbell (battery). We can see that you're having some difficulty with attaching it to your door frame without the use of screws. We recommend that you reach out to our support specialists so we can help you with finding a better resolution and improve on your overall experience. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    The Little Camera That Could.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its intended purpose and adds a little extra sense of security. 2to3 weeks on one charge then maybe 2hrs or so its charged and back outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Hesitate

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked that the versatility with this model. You can choose to have it wired or run through the battery. Installation was straight forward and only took about 20 minutes.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great doorbell

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] If you have google ecosystem at home this is it for you, although i would prefer the wired version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best doorbell ever. I love it. I can easily see who is at the door when I need to. I live in a town where I have to be careful because I have 3 granddaughters that we have to watch at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell has been especially easy to install and start using. I'm not the most handy person with installs but I did not have any trouble getting unit installed and then setup on the app. I was up and running in reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup and will trickle charge itself if wired to your doorbell. I recommend tinkering with the settings if you live on a high traffic street/sidewalk as the battery will still eventually die if you're capturing too many events

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nest doorbell wireless is easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell is great. Good camera quality and features. Easy to install. Battery life is surprisingly long, but takes a while to charge fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling Safe!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I feel much safer, knowing that I can see who’s coming and going from my front porch. I have purchased these for two of my homes. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nest camera excellent product!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best door camera I ever had/ the battery last more than a month/the image are super neat/ don’t hesitate to buy it!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Most guests don't realize it's a doorbell.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the nest wifi video doorbell (battery operated) because the previous owner of our house had cut out the wires for the existing doorbell. I was looking forward to the camera being on the same Google Home account as the rest of our devices in the house. Over the past year, I've learned that the video quality is poor compared to Ring. The battery life is poor (made worse by extreme heat/cold ambient temperatures) also made even worse by the fact that you have to remove the entire device to recharge (which can take up to 10+ hours to recharge). Even with ideal weather, the battery only lasts a little over a week. We have upgraded to a Ring Battery Plus camera that has an easy to remove/replace battery so we can have a backup fully charged. Also, the Ring has better image quality and a wider view angle. Skip the Nest, buy a Ring.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Bradley. We're sorry to hear that your experience with the Nest Doorbell (battery) didn't meet your expectations and that you decided to replace it with another device. We appreciate your feedback and have taken note of it. If you’re ever considering Google products in the future and need any assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest