Customer Ratings & Reviews
- Model:
- GA02075-US
- SKU:
- 6473257
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Great product but why Google why?
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but don’t understand why they didn’t make it in a way where the battery charges when it’s wired
I would recommend this to a friendBrand response from Nest Support
Posted .Hi max1111, we're glad you liked Nest Doorbell (Battery) and that you find it great. And to answer your question, is the first Nest doorbell that can be installed wire-free using a built-in rechargeable battery or hard-wired for continuous charging. We recommend checking the power source since Nest Doorbell (Battery) requires 8–24 V AC, 10V A power source rating to charge the battery properly. If you need further assistance, we'd be happy to help you by reaching out to our support team here: https://support.google.com/googlenest/gethelp
Gets the job done
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far. Will recommend as a front door bell camera. The mobile app sucks though.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey GyanendraKumar, thanks for sharing your feedback and for recommending Nest Doorbell (battery) . It's awesome to hear that you're having a great experience with your device. Your feedback on the app is appreciated and rest assured that we'll relay this to the right team. Please know that our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your patience is appreciated as we improve further with integrating your Nest products with the Google Home app. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Everything good, battery not so great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way it works but its only been 30 days and i had to charge it so 2 1/2 months seems like a pretty big stretch.
I would recommend this to a friendDoes the job. Google Home playback could use work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have it as a deterrant at my apartment complex after some porch piracy. Fairly good at its advertised capabilities but the Google Home app playback is inconsistent at loading, and my few experiences trying to “live listen & talk” have been thoroughly confusing given the intense delay.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there! Thanks for sharing your experience with the Nest Doorbell (battery) as a deterrent at your apartment complex. It's great to hear that the device has been fairly effective in its advertised capabilities, especially in addressing porch piracy concerns. We understand your frustration with the inconsistent playback and delay issues you've encountered while using the Google Home app's "live listen & talk" feature. Inconsistent playback and delays can sometimes be attributed to network connectivity issues or signal interference. It might be worth checking your Wi-Fi connection strength and ensuring that your Nest Doorbell is within range of a stable network. If the issue persists, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell was easily installed and set up with our other Nest products. We receive alerts on our phones and Nest Hubs when someone is on the porch. Well worth the money.
I would recommend this to a friend- Pros mentioned:Video quality
E’s Mobile Shop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality of the camera and the view also we are able to see live view
I would recommend this to a friend Great for $129 sale price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent, love the face and package recognition. Battery life seems to be ok but of course could be better.
I would recommend this to a friendIncredible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this absolutely recommend I use everything google and this just made everything even better can control from my phone
I would recommend this to a friendBest Smart Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched from a Ring doorbell. Google has it down, notifications tell you when someone has a package and if that package is removed! On top of that, it looks so much more modern than most other options out there
I would recommend this to a friendBuy this one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Istallation is simple. Field of view excellent. Charging easy. Release key takes a little practice.
I would recommend this to a friendBest video doorbell on the market
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and easy set up! Got it connected to the transformer for constant power and in house doorbell speaker
I would recommend this to a friend- Pros mentioned:Video quality
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok decent image..but only bad thing is batteries run out quickly
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Johnny24. We appreciate you for sharing your review on Nest Doorbell (battery). We're sorry to hear that you're having a less than ideal time with battery life. We recommend changing the settings to save battery. You can lower the battery usage or use the Battery Saver. Both options help extend the battery life of your device. For detailed instructions, you can check the link here: https://support.google.com/googlenest/answer/10901611
Our dedicated team of specialists are always standing by for any additional assistance you need. Please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Google camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it honestly better user friendly app and good quality
I would recommend this to a friend Good product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life could be better but it works just as described! Definitely recommended
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Donte, thanks for leaving feedback to let us know of your concern with the battery life of your Nest Doorbell (battery). The battery life depends on several factors including activity frequency, temperature, and the camera settings you select. For a typical user recording 13-16 events per day, the doorbell’s battery will last about 2.5 months. To extend your doorbell’s battery life, you can adjust its video quality, length of video clips, and time between recorded events. You can also live stream less often, and use activity zones to monitor specific areas. Or to avoid charging the battery more often than you should, you may consider connecting your doorbell to a power outlet with the optional power adapter (sold separately)to keep the battery charged.
You can visit us anytime at the following link if you need additional help, or for any concerns about the Nest doorbell: https://support.google.com/googlenest/gethelp
Super cool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great product. We did have some problems charging, but after a factory reset it was good to go!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Drocklariv, we appreciate you taking the time to share your feedback about the Nest Doorbell (Battery). We’re sorry to hear that you had some problems with charging, but we’re glad that it was good after the reset. We hope you're making the most out of its features. If ever you come across any concerns that you'd like us to check, we have help available and you'll find our contact details here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Just OK
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is just OK. It doesn't look as high end as I had hoped it would. Great picture quality though.
I would recommend this to a friend - Pros mentioned:Video quality
Clear in sound and pictue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and a nice sounding microphone. Works great with my other google products.
I would recommend this to a friend Arlo have a more conveninent chargeable battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nest camera is good but the charging could be better
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Juan. Thank you for taking the time to share your review of the Nest Doorbell (battery). We're sorry to learn that the charging experience didn't meet your expectations.
It's important to note that the battery charge time can be influenced by various factors, including ambient temperature and the current state of the battery. Please be aware that the battery will not charge in temperatures below 32°F (0°C) and may charge slowly when close to freezing temperatures. On average, it takes approximately five hours to fully charge the Nest Doorbell (battery) using a compatible 7.5W AC adapter.
Furthermore, the Nest Doorbell (battery) app will provide you with an estimated battery life approximately 48 hours after each charging cycle. As time progresses, your doorbell will adapt and refine its battery life estimate to enhance accuracy. Initially, if there's a substantial amount of recorded activity, the estimation may be relatively low. However, as activity decreases over time, the battery life estimation will improve.
For your convenience, we recommend monitoring the charging duration of your Nest Doorbell (battery). If you find that the charging time is longer than usual or encounter any other concerns, please do not hesitate to reach out to our support team here: https://support.google.com/googlenest/gethelp
Not bad mediocre
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay battery dies pretty quick. Easy to set up. Field of view sucks tho
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Pookstar, we truly appreciate your feedback on Nest Doorbell (battery), and we’re sorry to learn of your issues with its battery life, and with the field of view.
The battery life will depend on factors including activity, temperature, and doorbell/camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611
Nest Doorbell (battery) has a 145° diagonal field of view at 3:4 aspect ratio. If you’d like, you can adjust the field of view using the included wedge or purchasing a Made for Google Nest vertical wedge or horizontal wedge.
We’re always here for your support needs. For any concerns or if you need assistance, please let us know anytime and we’ll do our best to help improve your experience: https://support.google.com/googlenest/gethelp
Woeks well, easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We picked a chorded doorbell mostly because ofnournweatjer extremes. It was essy to install, easy to use.
I would recommend this to a friend