Customer Ratings & Reviews
- Model:
- GA02075-US
- SKU:
- 6473257
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up. Clear pictures with quality sound.
I would recommend this to a friend Google cam.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Also easy and non difficult. It reaembles to me the ring camera.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Hardwired this. Simple process. Happy with field of view
I would recommend this to a friendGreat!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! My only concern is the battery life, seems to last but i will forget to charge.
I would recommend this to a friend- Pros mentioned:Video quality
Great battery and video
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for home. Great battery life and video. Definitely recommend
I would recommend this to a friend Nest fans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having most other nest devices throughout our homes we finally added this and happy we have.
I would recommend this to a friendGreat doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell in my entirely googled out house. I purchased this one for the patio door since I already have one on my front door.
I would recommend this to a friend- Pros mentioned:Video quality
Google Door Bell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Camera and setting friendly. Excellent battery life
I would recommend this to a friend - Pros mentioned:Video quality
Google doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell. Picture quality is amazing and battery life is really good!
I would recommend this to a friend Lot's of issues, this is buggy as heck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something to keep in mind, this works outside the nest ecosystem, and app, being this is a nest home device it makes no sense they are staring to fracture the environment, makes no sense. But here are the issues why I might end up returning this device, from not so critical to unacceptable. 1- Will not work with the nest app, so the historical events need to be viewed on Google home app, which is not a streamlined app for historical events. 2- Being this is Google home only you will not be able to use the web browser on your PC to check nest recordings 3- Historical events are not showing under the Google home app, when I go to the events, the app will simply crash and force close. 4- To avoid crashing I need to go into the app, select the doorbell and then I can go to the historical events 5- Several events show on the time-line, but the actual recorded video is not found, is says "video is not found check again later" so if you are trying to figure out if a package was delivered, who rang your bell etc etc this is USELESS. 6- Same issues on a galaxy note S7+ , Samsung note S20+ , One plus 7 I will call google support tomorrow and see if this can be corrected, They ended up hanging the call when they couldn't figure out what's going on. If I get no help tomorrow, back it goes to Best Buy.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there FreddyXZ2, thanks for making us aware of the missing recorded videos with the Google Home app, and for working with our support team. We apologize if we were not able to resolve the issue right away.
Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Also, it provides you with seamless integration with your other Google devices. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all your cameras can be set up and controlled in one place.
We appreciate that you will try to contact us once more to try and resolve the issue. Please do not hesitate to reach out us here: https://support.google.com/googlenest/gethelp
Great Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was pretty easy to install, Google has made it pretty straight forward. The clarity on the night video is impressive.
I would recommend this to a friendDoor bell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and has increased our security as needed
I would recommend this to a friend- Pros mentioned:Video quality
Front camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clearity, this device is really awesome for security
I would recommend this to a friend Great Doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and it works perfect right out of the box.
I would recommend this to a friendGoogle nest doorbell camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product more responsive and integrated than ring doorbell camera
I would recommend this to a friendBattery life leaves much to be desired
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The feature set is ok, monthly price is also ok, the picture quality is fine, The battery life however leaves much to be desired I shouldnt have to neuter my camera to the point of not being worth its price to get over 2 weeks of life.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BrettW, thanks for taking the time to share your feedback with us. We're sorry to hear about the short battery life you are having on Nest Doorbell (Battery).
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and figure out the root cause. We recommend contacting our support team for further assistance here: https://support.google.com/googlenest/gethelp
Great Door Security Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this addition works just as good as any security camera I’ve seen or better!!
I would recommend this to a friend- Pros mentioned:Video quality
Easy door camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good battery and clear camera. It alerts your phone quickly and it’s easy to setup and use.
I would recommend this to a friend - Pros mentioned:Video quality
as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Home app could be improved, camera on it's own is OK, don't know why you can't record 24/7 when hardwired...
I would recommend this to a friendBrand response from Nest Support
Posted .Hi przemko, we appreciate your feedback. We'd like to apologize for any disappointment you may be having with the continuous video recording for Nest Doorbell (Battery).
We'd like to hear more about your feedback on the improvements we can make for Nest Doorbell (Battery) and the issue you are having when trying to continuously record when hardwired. This will help us a lot and see how we can help you best with your concern. Our support channels are ready to assist you, if you can visit us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Simple to use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google doorbell works great there are no issues. I like the instant notifications. Video quality is good
I would recommend this to a friend