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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1835 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,835 reviews
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice camera lets me see or what is going on at my apartment

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item i love it clear view easy to installed very nice satisfied with it

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Not compatible with Nest app and nest cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and picture is decent. Minus one star for not working with the nest app, minus second star for not being wirelessly compatible with indoor speaker for chime as the salesman told me it would.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Datsun240, thanks for posting a review. We’re sorry to hear that the Nest Doorbell (battery) didn’t meet your expectations.

      The new Nest Doorbell (battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant.

      If you have Google speakers or display, the Nest Doorbell (battery) can do visitor announcements on a Google Assistant-enabled speaker or display. Also, in addition to standard themes or sounds, seasonal doorbell themes are available around some holidays. You can change the theme or set a different chime sound in the app’s doorbell settings, where it automatically goes back after the default tone after the holiday.

      Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    I feel protected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item. Security is great. We feel protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’d highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d highly recommend the purchase because I don’t think you will be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and set up, especially if you already have a pre-existing Google Home system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe Biden

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell works like a doorbell but doesn't make breakfast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, easy to install, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. I wish the google home app had a more function and able to manually record video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being able to see who's at the door.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this as a gift. She loves it. My mom is 82 loves being able to see who's at the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Google doorbell. It’s great to know who’s knocking before you answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Easy connection. Easy to use and even abuse

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google - Nest Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. However, sometimes it will glitch. Sometimes it will capture the person but it will not show them leaving all the way. And I probably need to learn the app more because when I got to history and select a day, it states ‘No Recording’

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Hellas, it’s great to have your feedback and we’re glad that you love the Nest Doorbell (battery). There’s a variety of doorbell settings you can adjust like video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Find out more using this link: https://support.google.com/googlenest-cameras-kb/answer/11003661

      Nest Doorbell (battery)’s built-in rechargeable battery provides a convenient, wire-free installation. To optimize battery life, it offers event video history and will detect and capture important activity at your door, so you can focus on the details that need your attention. It already includes basic motion detection, live feed and video footage with a history up to 3 hours. You have the option to purchase a Nest Aware subscription that includes event-based video history either for 30 days or 60 days in the Google Home app. For more information on features, feel free to visit this link: https://support.google.com/googlenest/answer/9233159

      For any questions or concerns, please contact us through our support channels found here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ding Dong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool, my doorbell speaks to me and also shows me who is there... whether I am home or not.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Crystal clear cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the whole nest system from Beat Buy. Amazing quality on the cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security 4 family home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video doorbell. Got it because I'm not always home when mi senora and kids R come. Able 2 see who comes around. Easy 2 DIYS and just need to rent or by a drill. Greate security for family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price and does exactly what i need it to. I’m satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better than Ring

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a ring but decided to fully commit to the Google/Nest ecosystem since I love my thermostat and my minis are used daily. It was like night and day. I originally put my nest by the back door to help monitor my yard but i dont even charge it anymore. Im getting another of these to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First video doorbell works well except in very cold weather battery life is bad

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Junior31625, thanks for sharing your views on Nest Doorbell (Battery). We're sorry to hear that it didn't quite meet your requirements. Nest Doorbell (battery) is designed to operate for outdoor use at these temperatures: –4°F to 104°F (–20°C to 40°C

      If your Nest Doorbell isn't operating properly within these temperatures, we recommend contacting our support team once more for further help using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Don’t buy the rechargeable ones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only part that I don’t like is that the little dot on the back of the camera broke already and now is loose.

    No, I would not recommend this to a friend