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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1813 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,813 reviews
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, the app is amaizing easy to use amd very good reaolution.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not connect to wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had tto return it devise since it did not connect to my wifi, we tried many times, we even reseted the router aa we thought it was probably the internet setups and nothing worked.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, LadyG. Sorry to hear you had problems connecting your Nest Doorbell (Battery) to your wi-fi. Even though you returned the device, your feedback is important to us and we’d like to learn more about what happened — when you have second, here’s a link to share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Rated 4 out of 5 stars

    Add wireless charging to make it better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, but I would like to see wireless charging options in future models

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mattyg19, we're always appreciative of the feedback that you provide us. We've taken note of your feedback and we'll certainly hand over this information to our product team since we're always searching for opportunities to improve our products and services. We'd also like to highlight that you can count on us for your support needs on Nest Doorbell (Battery). Simply reach out to our support team here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google doorbell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera for our home setup. Works great and stays connected to WiFi without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google best doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing doorbell and the battery last a long time before you have to charge it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what you’d expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well pleased with this purchase. Had -Robles’s with the wired one not working and frying wiring. This works great. Will just have to charge it every month or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best doorbell

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for being able to see when someone is at the door or if a package is being dropped off. The app for this is perfect and gives notifications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second I bought, no complaints at all! The only thing is that I wish I can keep using the Nest app

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What a waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second doorbell i had gotten to not get assistance with troubleshooting just to be told its my ISP as their excuse nothing is wrong with my internet i work from home and still have a job but my issue is that everytime i recharged the battery its always the third time like my first battery it goes offline then i reset it twice to end up factory reset then it comes on stating idle and camera not working

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello StarW, we really appreciate the review you shared about the Nest Doorbell (battery), and it’s unfortunate to hear of your poor experience with its connectivity. We can imagine how hard you tried and we’re sorry for the inconvenience this issue has caused you. Your feedback helps us identify areas we can work on, and we’ll definitely share this with the right team to improve how we handle customer concerns with accuracy and efficiency. Meanwhile, we’d be happy to have a closer look into this. Please share with us your recent case contact reference for further investigation here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Battery powered door bell camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery powered safety door camera that can be easily charged and connect to your phone. Pretty cool and useful when not home or just a pirate of bed when at work or out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides security, works flawlessly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The viewing angle of the camera is great and the doorbell is the right volume. Really like this tech, provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful product. The charge lasts a long time. The interface lags a bit on the app but is a worthwhile purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our doorbell. The zone feature works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google ring camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ive ever got. Love best buy. Will always buy my prodcuts from this store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works with Google

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visuals. Very good at picking up and alerting different things

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not comment to the wifi

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and retuned 3 of these and non of them would connect to the WiFi, all my other next products work fine

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Tessa. Sorry the Nest Doorbell (Battery) didn’t quite work for you — we understand how frustrating this can be. Even though you've returned the device, we’d like to hear more about what may have happened. When you get a second, share more at this link: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Great camera and notifications

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clearity, what notifications i want and how often. VERY easy instructions and set up. Was up and running and installed in less than 20min. Great initial quality and seems very sturdy to withstand the weather. Love the different chimes it offers as well. Whether you’re in the google nest “ecosystem” or not. Highly recommend this doorbell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great view of everything I needed and more. This device took place of a doorbell. Thanks BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a surprisingly awesome addition to my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NEST DOORBELL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You´ll have a perfect view at your doorstep with a 24/7 streaming doorbell camera.

    I would recommend this to a friend