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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1813 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,813 reviews
  • Rated 5 out of 5 stars

    Door Nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest doorbell supposed to be battery operated, this have a power function where I connected to my old doorbell, works perfect. I don't need to recharge this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! As always my app was timely and efficient. Thanks again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Ignorance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google should be ashamed of what they’ve done to Nest. FYI: this camera doesn’t work with the Nest app or any other Nest cameras. Google bought out Nest and now are making all the old cameras obsolete, even though they’re still HD and work perfectly fine. So if you have Nest cameras, you won’t be able to add this device to that ecosystem, and instead will have to open another app, Google Home, to access your doorbell. Can you add the old Nest Cameras to Google Home? Nope! You’re welcome… innovation at its finest.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Hunter, we appreciate your feedback about the Nest Doorbell (Battery). Your input helps us better understand our customers’ preferences and needs.

      Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.

      For any questions or concerns about the Nest Doorbell (Battery), feel free to contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good purchase to keep track and monitor the arrival of packages!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value For Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely works as advertised. Integrates well with Google ecosystem. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great quality picture battery does last long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior door bell cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best doorbell cam I have bought so far, I received it from Best Buy so quickly and then had it up and running with in minutes. Great product, thanks!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable to recharge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bulky, large. In addition, the metal support or base is very easy to release. To recharge the battery you have to remove the entire doorbell and this is inconvenient.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last an entire week. Video recording is delayed. Don’t recommend

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Aure. We’re sorry to hear you’re having to charge the Nest Cam (Battery) so often. The battery life will depend on factors including activity, temperature, and selected camera settings. On average here’s how long the battery will last on a single charge:

      Busy - About 1 month battery life (about 25 - 30 recorded events per day)
      Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
      Quiet - About 6 months battery life (about 2 - 5 recorded events per day)

      Here’s a few tips to conserve battery:
      1. Optimize its video quality.
      2. Shorten the length of time for which events are recorded.
      3. Take longer to begin recording between events.

      We’re just a click away if you need support: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Nest video Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works even better than I had imagined ! I get real time notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great, very easy setup, facial recognition is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great. Battery is an upgrade from my Ring. It’s integrated with my Google Nest Hubs so I see who’s at the door when they ring the bell.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Offline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hard reset the nest and it refuses to stay online. After reset it will show live feed for a while but then will randomly drop and show feed as unavailable. It still records and notifies for events. Looking like this is a wodespread problem. Going to return and go with another brand asap.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Tiffany. Thank you for posting a review about the Nest Doorbell (battery). We're sorry to hear that your experience with the device was less than ideal. This is not the initial impression we want you to have. We appreciate the feedback and have taken note of it. If you want to give it another try in the future and have some inquiries, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Amazing Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great User Interface on the google home app, and has the fastest and easiest set up. 9/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . Well made works well. I am very pleased with the purchased and looking to purchase a few more for my properties

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Took awhile to get installed. But, once installed no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. A little difficult to install but we figured it out.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your experience. We’re glad to hear that you’re satisfied with the Nest Doorbell (battery).

      Your feedback is important to us and this will help us to improve our products and services. For future reference, you can visit our Google Support page, or reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Hello!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Nest Hello. So far far so good. Must use new products from the Google Home app instead of Nest app. Waiting on outdoor cover to be released soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell. Never an issue with it and very quick, clear response. Unlike some competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Ring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this doorbell..so much I got 2 of them! I love the fact that Nest provides you with 3 hours of cloud space for free!

    I would recommend this to a friend