Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 12189358
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
to a friend
Nest doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected! Camera has a good range and works w our Google home
I would recommend this to a friendGreat Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for the price i paid, battery life is alot longer than I anticipated.
I would recommend this to a friendGreat but with a tiny caveat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works seamlessly with chrome cast. If you’ve already decided to go with Google for your smart home over Apple and Amazon, then this is the product for you. Only downside is the battery life
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Rajee, it’s great to have your feedback on Nest Doorbell (battery), and we’re glad it works seamlessly with your Chromecast. We hear your concern about its battery life.
The battery life depends on factors including activity, temperature, and camera/doorbell settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611
We hope you’re making the most out of the doorbell features, and if find yourself in need of any assistance, simply let us know here and we’ll definitely help you the best way we can: https://support.google.com/googlenest/gethelp
Battery doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decently priced and provides full coverage of front entrance area
I would recommend this to a friendNest door cam
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best doorbell and entry camera. very good battery
I would recommend this to a friendDoes the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell works great. Not as smooth on video review maybe due to the high resolution selected. For the most part it works as advertised
I would recommend this to a friendAt least it looks cool
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to give it a chance, installed yesterday and was replacing an old ring pro. Video quality on the nest is amazing but downfalls include not picking up any motion and the app. Unless there is someone immediately at your door, it won’t pick up cars, animals or any other movement. Even if I’m pulling into my driveway or leaving, even with the zones set and notifications turned on, the camera won’t pick up any motion in the history and won’t notify. Also the doorbell sets up in the google home app and not the nest app, where I have other camera’s, thermostat and protects, so that’s definitely a bust . Will be returning today and ordering the new ring pro 2.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Dtyler, thanks for sharing your experience with the Nest Doorbell (Battery). It’s unfortunate to learn about the downfalls that you had as Nest cameras are designed to alert you when they detect important activities. And our team is working on bringing full functionality to the Google Home app because we wanted to create an integrated experience with your other Nest and smart home devices.
We understand your decision to return it but if you’d like to try it out again in the future, we have help always available for your support needs here: https://support.google.com/googlenest/gethelp
Nifty video doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Integrates well with Google Home suite. Video resolution and interactive features a plus.
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed for apartment. Can finally see if someone is at my door and weather or not to hide or answer. Perfect
I would recommend this to a friendGreat doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only wish I have is that I could choose more chimes.
I would recommend this to a friendLoving it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Set up was very simple. Great battery life. Good in varying light conditions.
I would recommend this to a friendNice product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will worth it if purchased on sale. Good value for the price.
I would recommend this to a friendSecure that front door!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Secure your front door with this purchase and know who is there/watch your kids!
I would recommend this to a friendBattery issue
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to charge it once every other week, and now once a week. Then I went back to read it should last 2.5month. I only have it for few months, asked google for refund, they refused, they only can do replacement, will not trust google provlem anymore.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, Blackspear. Your feedback here on your experience with Nest Doorbell (battery) is appreciated. It's unfortunate to learn that you're having battery issues with the device and wanting to return it. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones.
Here's how to lower the battery usage:
-Open the Home app.
-Touch and hold your device's tile.
-Tap Settings > Battery.
-Tap Battery usage > More battery life.
If you've done the steps here before or if the issue still persists and you're willing to give it another go, please reach out to our support specialists with your Case ID from your previous interaction with us. We'd like to redeem ourselves and help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was apprehensive at first, turned out to be easier then I expected
I would recommend this to a friendDing Dong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be very helpful. We needed more security at the door and can now hear the doorbell alerts with hearing loss.
I would recommend this to a friendawesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We can not see our front door easily. This helps a lot.
I would recommend this to a friendNest Doorbell (Battery)
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest Doorbell (Battery) is a great addition to every house. Gives you access to your front door when you're not home.
I would recommend this to a friendWireless doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much more attractive than the Ring doorbells. Somewhat difficult to snap into place on the mounting bracket. Have been using it for about a month and has dropped camera streaming connection quite a few times, so not the greatest reliability so far. Hopefully that will improve.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi cougar9397, thanks for appreciating the design of our Nest Doorbell (Battery). We do apologize for the difficult experience in snapping it into place with the mounting bracket, and the connectivity drops.
You may try out some suggested troubleshooting steps below:
- Check your Nest Nest Doorbell (Battery)’s distance from the router or access point.
- Restart your Nest Doorbell (Battery). Locate the reset button on the back of the camera. Press and hold for 5 seconds. Your camera will restart, and the status light will be steady, solid white.
- Restart your router.
- Check for interference. Almost every network is subject to wireless interference which can cause problems when connecting your camera to the Google Home app. Check for any wireless interference that may be caused by thick walls and floors, competing Wi-Fi networks, from other electronics in your home.
- Check for possible congestion. Removing some of your devices that's connected to your network may help relieve some bandwidth space.
If you will allow us, we'd like to work with you on improving your experience. You may reach out to our support team here: https://support.google.com/googlenest/gethelp
Would not comment to the wifi
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased and retuned 3 of these and non of them would connect to the WiFi, all my other next products work fine
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Tessa. Sorry the Nest Doorbell (Battery) didn’t quite work for you — we understand how frustrating this can be. Even though you've returned the device, we’d like to hear more about what may have happened. When you get a second, share more at this link: https://support.google.com/googlenest/gethelp?
