Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Worst purchase we have ever made!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dificult to set up-instructions are vague-bought so that disabled wife to answer the door from her TV-even tho we have Google stuff on our TVS it was impossible to do-We wasted a lot of money non this project and furthermore the battery did not hold a charge for long-called Google on how to set up-another waste of time!-Please shop and get your true purpose understood before you purchase this product!Do some research!
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hello RonR, we’re sorry for the inconvenience you've experienced setting up your Nest Doorbell Battery. You can stream your security camera to your TV using a Google Nest speaker, display, or Chromecast voice remote. Check the details here: https://support.google.com/googlenest/answer/7529598
I would consider more nest products in the future.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product looks great quality Perfect form and function almost looks like an Apple product. So far there's been no issues. Though I wish there was more of a secure way to keep it attached to the door frame, For instance I specialized key.
I would recommend this to a friendGood camera that has some issues capturing events
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good doorbell camera. Has some issues like it sometimes doesn't record the full event or enough of it but for the most part it's good.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi andrewman37, thanks for sharing your support concerns with us on Nest Doorbell (Battery). To conserve battery life, Nest Doorbell (Battery) will honor its maximum video clip length setting. This means that if your camera is recording an event, it will cut off and save the clip even if the event is still happening. If you are interested in 24/7 continuous video history, consider one of our wired Nest cameras or Nest Doorbell (Wired). For additional support on Nest Doorbell (Battery), please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp
Good, but needs wider range
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Captures front door traffic well, but packages are a challenge. Has a few blind spots and if package dropped off, there's a good chance we won't see it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi DadChefInIdaho, thanks for leaving feedback about the Nest Doorbell (battery). We’re glad that it captures front traffic well, but we’re sorry to hear it has blind spots for your packages. The Nest Doorbell (battery) comes with a wedge that you can use to adjust the doorbell's camera angle if it's located in a corner. And it can angle your doorbell horizontally up to 20°. To get the camera view you want, you have to adjust the doorbell’s position by hand. Use the Home app to check the camera’s view so you can adjust the position from the mounting plate or wedge if you need to. If you're using the wedge for a better camera view, make sure to install the wedge then position the baseplate plate over the wedge with the G positioned upright and use the wedge screws to secure it in place. Then attach the doorbell to the baseplate, align the circle at the bottom of the doorbell to the hole at the bottom of the baseplate, and push the doorbell in then down until you feel it click into place.
For any concerns, or if help is needed, please feel free to find us at the following link: https://support.google.com/googlenest/gethelp
Loved it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just perfect. I put it on my door, right in the middle. It looks beautiful and very fancy. I love the fact that it tracks peoples faces and recognizes and announces them. You can also answer someone who’s at your door and when they ring the doorbell, the google nest hub plays a sound. Amazing.
I would recommend this to a friendGood doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a battery doorbell and this one was reasonably priced. Connects quickly, quality is good. Unfortunately it does not show in the nest app only works on Google home app
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Nabs, thanks for sharing your insights with us. We're sorry to hear that the Google Home app didn't meet your expectations.
We wanted to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you´re willing to try, you may set up your Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532
We may need to have a closer look at the issue you are having with your posts on our Community channel, and see how we can provide you a better experience. Please reach out to our support team here: https://support.google.com/googlenest/gethelp
Indispensable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rely on this heavily as I work midnights. It alerts me to anyone coming to my house. Also lets me know there are any other dogs outside before I take mine out.
I would recommend this to a friend- Cons mentioned:Battery life
Budget doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't last very long. Going to try and wire it and see if it does better. Does not integrate with alexa, disappointing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi jkhy, thanks for letting us know about the battery issue with Nest Doorbell (Battery). We're sorry for the disappointment with the limitation for supporting Alexa.
The battery life for Nest Doorbell (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it.
Your feedback is important to us, and we'll make sure to share the information to the right team, since we're always looking for ways to improve our products and services. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Must have for apartment dwellers!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have some peice of mind when it comes to adding security to your home or apartment. Purchased a Google Nest compatible door adapter so we don't screw anything to the exterior of the apartment.
I would recommend this to a friend- Cons mentioned:Battery life
DO NOT BUY. SAVE YOUR MONEY AND LEAVE THE NEST ECO
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money on this. If you can, get the older model that connects to the wired terminals and uses the Nest App. This only uses the google home app despite the name. The camera takes forever to actually connect when you open through the google home app. To speed it up, you need to go to history then back to live, otherwise it will just sit there. It also doesn't constantly record. I get that this is a battery powered product and you don't want to use the battery up in a day or two, but a great solution for that would have been to have a removeable battery. This product is also stupid because you have to go through the Google home app. The nest app was way better. I am thinking that Google is doing away with the nest app/brand and will just have everything incorporated into Google Home. Why does Google always do this?? I recently go to experience the Ring App and I couldn't believe the features that come with a Ring doorbell camera. Community warnings about theft in the area, mountain lion sightings, etc.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi adamhlj, we appreciate you for sharing your review with us and we're sorry to hear that your experience with the overall performance of your Nest Doorbell (battery) has been disappointing. We'd like to know more about the delay you're getting by connecting the camera when you open it in the Home app so we can assist you with troubleshooting steps and find a resolution. Your Nest Doorbell (battery) does not support 24/7 video recording, but you'll have the ability to download multiple video clips that event video history automatically captures. The launch of devices like your Nest Doorbell were created so you can have an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Please know that all of your feedback we'll be relayed to the right team for improvements that we may provide in the future. If you have additional feedback or need further assistance, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wish it had a chime to go with it! Love livestreams!
I would recommend this to a friend- Cons mentioned:Battery life
Not good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the google camera app. Vs the nest app the battery is garbage like must charge ever 3 days
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Stang, we're sorry to hear about the short battery life, and that you didn't like the Google Home app for your Nest Doorbell (Battery).
We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Indoor, Wired):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
You may want to check the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Amazing!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome doorbell! Honestly an awesome gadget to have at home.
I would recommend this to a friendGreat Ring Competitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a Ring doorbell. I decided to try this out because I'm exploring the google eco-system. Quick notifications. Nice UI. I like the vertical camera vs horizontal. It's an easy recommendation.
I would recommend this to a friendDoorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, the only drawback is it doesn’t give you more recording options over 3 hours of recording history
I would recommend this to a friendExcellent Quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the software involved in this doorbell is amazing. From facial recognition to identifying people with a package in front of your door. Excellent’
I would recommend this to a friendWorks mostly as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it is supposed to do. Disappointed to learn that this model does not integrate with my GoogleTV, though (one of the reasons I bought the two together).
I would recommend this to a friendBrand response from Nest Support
Posted .Hi DaveB, thanks for sharing a review with us about the Nest Doorbell (battery), it's unfortunate to learn of your disappointment that the doorbell doesn’t integrate with the Google TV.
If you’re referring to streaming your doorbell video on your Chromecast with Google TV, we’re sorry that it’s currently not available. But our product team continuously evaluates additional features and we request for your patience as we’re working hard for a better experience for all users.
Feel free to find us at the following link if you need help with the performance and features of Nest doorbell: https://support.google.com/googlenest/gethelp
Does Not Work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did my research, read the reviews on the different video doorbells, and talked to friends about the equipment they use. I wanted to use a wired doorbell, but my home does not have a wired doorbell system installed and there is not an easy way to install the wiring without penetrating the brick. Because of this I was forced to consider battery versions of the various products, which was eventually narrowed to the Google Nest Doorbell Battery. In short, do not waste your time with this product. I followed the instructions and stepped through the installation tool. The doorbell quickly connects with my phone and is easily added to my wireless network, but when it reaches the step, "Getting your device ready" it fails. The only error is, "Something went wrong." There is no error code, nothing other than a generic, non-descriptive, useless message. I do not know if the issue is with the elementary app, Google Home, or if there is a different issue. Based on my years of working in technology and troubleshooting products, I have tried multiple ways to get the product set up all yielding identical results: - I purchased multiple units; to determine if I received a faulty product, I tried a second doorbell. Identical results. - I restarted my phone to flush the memory. Identical results. - I tried installing with a different device, my tablet instead of my phone. Identical results. - I created a new Google account, and again identical results. - I tried performing the installation closer to the router. Identical results. - Just for grins and giggles, I turned my router off and gave it sufficient time for the cache to be cleared. Yep, identical results. Between each of the different attempts the doorbell was reset to factory defaults and removed from the network, and all attempts fail at the same place of the installation process. I opened a case with Google Support, on the first session the issue was escalated twice, first to “senior support” and then to “the technical team.” I was told I would hear back from them in 24-hours, more than 2 days later still no word. When you reach out to check on the status all they can say is a string of standard lines: - "We are sorry for the inconvenience." - "The team is working on it." - "We will get back with you as soon as possible." These are not my first smart devices in the house, they would be my first smart Google devices. The other products installed quickly and seamlessly without issue. The other apps are far more robust and feature rich than the Google Home app (at least based on what I have seen with the app). Google Home does recognize the other smart devices, but does not allow the devices to fully integrate, so you still need to keep the apps from the device manufacturer for the most robust features. Looks like I will be returning these items for a refund and will select something else. Save yourself the aggravation and frustration and purchase a different product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi AGuyandHisDog, thanks for sharing the details of your feedback about the Nest Doorbell (Battery), and it’s unfortunate to learn of your difficult experience with the setup in the Google Home app. We can imagine how much time and effort you’ve put into these, and we apologize for the trouble it has caused you. Your input helps us improve how we handle cases with care and efficiency, and we’ll share this information with the right team.
Meanwhile, we request for your patience as we may still need to investigate the issue to come up with the best course of action. If you’d like to reach out and get further updates about your case, you may visit us anytime and share your most recent case number to our support team here: https://support.google.com/googlenest/gethelp
Avoid!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the poorly designed product from Google and did not expect it to be this bad. Any product that you claim to easy to install should really be easy to install and then hold good. This thing keeps falling off on strong winds. The latch that is supposed to hold this thing to the back plate is very bad. As to the functionality of the doorbell it does the job well but the app is very bad and not user friendly. It surely is not worth the price and the $6 subscription cost.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi SpeedBird, thanks for sharing a review about the Nest Doorbell (Battery) and it’s unfortunate to hear that it keeps falling off, and that the Google Home app is not user friendly for you.
If you’re using the wedge for a better camera view, make sure to install the wedge then position the baseplate plate over the wedge with the G positioned upright and use the wedge screws to secure it in place. Then attach the doorbell to the baseplate, align the circle at the bottom of the doorbell to the hole at the bottom of the baseplate, and push the doorbell in then down until you feel it click into place. Test the doorbell to make sure it is securely mounted. Please see this help article that includes video installation: https://support.google.com/googlenest/answer/10732535
Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view for cameras set up in the Google Home app. And if you still need help after trying the troubleshooting steps above, feel free to let us know here and we’ll gladly help you the best we can: https://support.google.com/googlenest/gethelp
Easy to install and setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have Nest system such as cameras etc, and you don't want deal with wiring this door bell is perfect. Easy to setup and install. But not enough information on inside documentation. You need to "Google" it for finding instructions. Battery life looks decent for now.
I would recommend this to a friend