Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Google product all the way - as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. Needs a $6 per month subscription plan for using the full power of features available. But the free plan supports most basic features required
I would recommend this to a friend- Cons mentioned:Battery life
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in battery, lasts a month, tops. If phone restarts it loses the history previous to restart
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Troy, thanks for sharing the issue with our support team. We´re sorry for the disappointing experience with the short battery life of Nest Doorbell (Battery).
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
It's important to check the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Great Doorbell, but Google Software not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the nest doorbell, except that it lags a little bit sending the message. The issue is the google software, I wish google use the previous nest software and expand it. Also, the camera doesn't record constantly even though it's wirely connected.
I would recommend this to a friendNeat Google door bell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the camera but the only thing that I dont like is that it only has 3 hour history. I would if liked for the videos to dissapear within 24hrs but thats it.
I would recommend this to a friendWorld's okayiest video doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes starts recording too late. Battery life has been ok so far. Not an improvement over the old nest hello but ok if you can't wire it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TK83, thanks for sharing some details of your feedback about using the Nest Doorbell (Battery), and we’re sorry to hear that it sometimes starts recording too late.
Here are some recommended troubleshooting steps that may help improve your overall experience with the doorbell:
- If you have a lot of open apps on your phone, they can slow down its overall performance. Try closing some apps, including the Home app, and then re-open only the app you need to view your video.
- If that doesn’t work, you can try restarting your phone or device you’re watching with.
- check your network as your camera’s video can also be delayed by a slow network connection.
- Other devices in your home may be using a lot of bandwidth. You can temporarily stop a device’s bandwidth use manually by quitting an app or program, disconnecting it from Wi-Fi or ethernet, or by turning it off.
- The video can be delayed if your camera, phone, tablet or computer is connected to a Wi-Fi extender, which adds extra relay time to any device that’s using it. In this case, connect your camera directly to your Wi-Fi router to help reduce the delay.
If your doorbell still starts recording too late, it would be best to consult our dedicated team for further isolation and troubleshooting here: https://support.google.com/googlenest/gethelp
Amazing device!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device. Battery lasts for weeks in safe mode.
I would recommend this to a friendBattery is pretty awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is used at my business by a shipping door with no power near it. The battery lasts about a month and takes a few hours to charge. It notifies me when it's a week away from dying. Super easy to plug in and charge back up. Worth it.
I would recommend this to a friendPerfect for our needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were in need of a new Doorbell and have been looking for a video Doorbell option. We already have a Nest Camera and decided that the Nest Doorbell Battery was the best option since we also do not currently have a wired Doorbell.
I would recommend this to a friendGreat Doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a great option for anyone who's looking for a smart doorbell. You can hardwire it into an existing doorbell or run it on battery.
I would recommend this to a friendGreat doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell. I would definitely recommend thiz video doorbell if you have a google system in your household or just looking for a great video doorbell
I would recommend this to a friendGreat Doorbell
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of this one with in the grey color. great addition to our front door
I would recommend this to a friendGreat camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, currently using it for an Apartment. Ordered an excellent mount off of Amazon for an I drill placement. So far haven’t had to recharge it yet. That all depends on usage.
I would recommend this to a friendGoogle doorbell
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent doorbell camera, battery charge is longer use up to month
I would recommend this to a friendGood upgrade from previous gen
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.camera quality could be a bit better, but the new aspect ratio is better being longer than wider, helps with a package detection
I would recommend this to a friendBrand response from Nest Support
Posted .Hi rkulkarni93, thanks for sharing your insights. We appreciate your feedback, and it will greatly help us to understand our customer’s needs. We’ll make sure to pass along the details of it to the right team as we’re always working to improve our products and services. For further assistance, you can contact our support team anytime using this link: https://support.google.com/googlenest/gethelp
Wired Goggle nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wired doorbell was a bit difficult to connect. We still don’t have it connected to our actual bell. We do like the notifications on our cell phones when someone approaches the door.
I would recommend this to a friendNice Google add on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this doorbell as a gift for my brother to compliment his home network. I highly recommend it is a high quality and integrates really well with the Google home environment.
I would recommend this to a friendIn love!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the whole idea of being able to connect my doorbell with my google nest home hub and when someone rings the doorbell the camera pops up right away!
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ring doorbell. Probably my wifi but the app is really delayed unless they ring the bell. The video alarm is delayed enough that people are gone before I know they were here.
I would recommend this to a friendNest cammmm
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera. Works good day and night. Wish it had a better viewing angle.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Joemanmts. Thank you for posting your review on Nest Doorbell (battery). It's awesome to hear that you're enjoying your experience with the device. Your feedback on the viewing angle is appreciated. We still want to understand how we can improve your experience with the device. Please reach out to our dedicated team of specialists on our Google Help page for additional support here: https://support.google.com/googlenest/gethelp
Rebecca sauls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I JUST LOVE MY DOOR BELL Keeping track of our packages and who comes to the from door it just security And having the convinance to check my front door away from home through my phone
I would recommend this to a friend