Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Great smart doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome upgrade for my mom’s old doorbell, she’s so happy with this product so far. From quality material I prefer the old one better
I would recommend this to a friendDoes the Job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works well. There is a notice delay when deliveries are detected. Like the playback feature of Ring better
I would recommend this to a friendBrand response from Nest Support
Posted .Hi SpectreGreat, thanks for sharing your feedback on Nest Doorbell (Battery), we’re sorry to hear that it has a delay with notice when deliveries are detected.
Here are some recommended troubleshooting steps that may help improve your overall experience with the doorbell:
- If you have a lot of open apps on your phone, they can slow down its overall performance. Try closing some apps, including the Home app, and then re-open it.
- If that doesn’t work, you can try restarting your phone or device.
- Check your network as your doorbell notifications can also be delayed by a slow network connection.
- Other devices in your home may be using a lot of bandwidth. You can temporarily stop a device’s bandwidth use manually by quitting an app or program, disconnecting it from Wi-Fi or ethernet, or by turning it off.
- The notifications can be delayed if your camera, phone, tablet or computer is connected to a Wi-Fi extender, which adds extra relay time to any device that’s using it. In this case, connect your camera directly to your Wi-Fi router to help reduce the delay.
If your doorbell still has a notice delay, it would be best to consult our support team for further isolation and troubleshooting here: https://support.google.com/googlenest/gethelp
Great Doorbell!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this doorbell! I have this installed at my house. The resolution of the camera is great and I'd definitely buy it again!
I would recommend this to a friendDont read the bad reviews
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On a full charge, I've gotten four months months of use without charging it. People expect to way too much nowadays, its literally a camera with a button. Thats it. I don't expect it to be perfect. But, it works like its supposed to.
I would recommend this to a friendDecent and functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well the way it supposed to be so far but I wish I know how to check when there is a power outage or disconnection would help overall I like it so far
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, AlejandraB! It’s great to have your feedback. We appreciate that you like the Nest Doorbell (battery), and we understand that having the ability to check for outages or disconnections, can be ideal for you. We’d be happy to pass this information along to the right team for future improvements. If you run into any concerns about the Nest doorbell, you're more than welcome to contact us here for assistance: https://support.google.com/googlenest/gethelp
Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not ask for a better product. It is far better than the other big name doorbell that we had prior to this one. Faces are very clear and the viewing angle is amazing too.
I would recommend this to a friendNever knew what we were living without.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. The battery life is months, the notifications on our devices were easy to set up, and this has proved to be a lifesaver when we're using the restroom (the cross-talk function lets you tell someone to wait).
I would recommend this to a friendNo ring sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell ring doesn’t sound if my google home is playing music. The ring sound is imperceptible if I’m away from my phone.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hi, Sandra. We're sorry to hear about the inconvenience you're facing with your Nest Doorbell Battery. Your current settings may prevent the chime from ringing. Please follow the next steps:
Home app Open the Google Home app.
Tap and hold your device's tile.
Tap Settings Doorbell Ensure that the Ring indoor chime is on.
Tap More Quiet Time, then tap Cancel if it's active.
You can verify the steps through the following link: https://support.google.com/googlenest/answer/9317473
If the issue persists, please contact us by clicking: https://support.google.com/googlenest/gethelp
Too Basic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, beautiful aesthetics, but disappointed in the app integration. Features are more basic than I expected. Installs directly into the Google Home app. The Nest app does not support this device, which was not an issue for me; however, it does not allow for streaming on any TV's that may have a Nest app or a built-in Chromecast like previous Nest cameras. I do not have an electric chime and have it setup to receive push notifications on my phone and announcements on our smart speakers. Unfortunately, there is very little personalization available for the speaker announcements. Bought it on launch day, expected a bit more after seeing the ads...
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi breth1, thanks for posting a review about the Nest Cam (Battery) . We're sorry to learn of your disappointment with the app integration and its features. Our team is working on bringing full functionality to the Google Home app so all of your cameras and previous Nest devices can be setup and can have full control in one app. Also, there are some compute limitations on some versions of Chromecast that do not allow us to support this yet, but we’re aiming to add support as soon as possible.
We’re taking your feedback seriously to work on improving our products and services, and if there’s anything we can help you with, please let us know here and we’d be happy to help: https://support.google.com/googlenest/gethelp
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than ring as far as package recognition and video yearly price about the same. I'm content with my purchase
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but the viewing range is very low. I can only see up to a certail angle in front
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there BoomItsOn, thanks for the feedback you shared about the Nest Doorbell (battery). We’re glad that you like it and we hear your concerns about the camera’s field of view. The new Nest Doorbells have a taller, 145° diagonal view, which means you can see people in full, and deliveries left on the ground stay within view, unlike other video doorbells. It comes with a wedge that you can use to adjust the doorbell's camera angle if it's located in a corner. And it can angle your doorbell horizontally up to 20°. To get the camera view you want, you have to adjust the doorbell’s position by hand. Use the Home app to check the camera’s view so you can adjust the position from the mounting plate or wedge if you need to. To use the wedge for a better camera view, make sure to install the wedge then position the baseplate plate over the wedge with the G positioned upright and use the wedge screws to secure it in place.
We care about your experience. Feel free to let us know if there’s anything we can be of help, here: https://support.google.com/googlenest/gethelp
Easy to use and get going
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is grwat the detection settings lnows when there is a package or a person at my door before the bell is rung. The battery is great because we didn’t have to run any wires.
I would recommend this to a friendGreat camera.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Hadn’t had a single issue and owned this for 2 years almost.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised. It works great. Can easily connect to phone or any other device
I would recommend this to a friendGreat doorbell camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this doorbell! Way better than anything Ring can put out. The only thing that lowers this one from the wired version is the camera isn't wide angle.. Still works great if you have Google products in your home.
I would recommend this to a friendBest product!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most practical way of having security at doorstep.
I would recommend this to a friendHappy with it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bigger than I thought it was going to be but great coverage. 2 way talk feature and app are great. Battery seems to be lasting a long time. Great if you don’t want to connect to the indoor chime but the option is still there.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the wireless doorbell thinking it would be difficult to install to the existing doorbell. I was wrong, it was very quick and easy.
I would recommend this to a friendRecommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install, good value, battery seems to be on track to last about 90 days on a charge
I would recommend this to a friendPretty good but the app could use some work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The apps UI appears antiquated compared to other google products.
I would recommend this to a friend