Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
A Good Video Doorbell
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with this purchase. I would purchase it again.
I would recommend this to a friendGreat camera no wireing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is pretty sweet and i dont have to run power cables to it. Im excited that this is available for my house.
I would recommend this to a friendCamaras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it recognizes the faces And the videos reply
I would recommend this to a friendGoogle is great!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Works as advertised. Google gadgets are high quality and feel very solid, love the packaging as well.
I would recommend this to a friend- Cons mentioned:Battery life
Don't waste your time and money, POC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super difficult to install and I'm pretty handy. I ended up paying $100 to have it installed. It was installed wired up. Despite that fact, the battery drained after a week. The little tool to "just pop it off" the bracket doesn't do anything. I watched a number of YouTube videos on how to get that thing off the side of my house. Nada. You can't take it off. Hence you can't charge it either. Nor can you take it off the wall without basting it out of the stucco. Thank God the installation was warrantied, but now I have an other appointment to wait for, so they can come and fix it. I just want them to take it off so I can return this piece of crap. There are many cheaper options out there, don 't waste your money! I thought this system was top of the line and easy to use. Yeah, not so much. I've had two different systems beforehand and this is by far the worst.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi GlobeTrotter, we truly appreciate your feedback on Nest Doorbell (Battery), and it’s unfortunate to learn of your difficult experience with the installation, and with removing it from the wall to charge it despite being wired.
To remove the doorbell from the base, aside from using the release tool included in the box, you can also use a flathead screwdriver into the hole at the top of the doorbell, then pull the doorbell up and away from the wall.
We understand that you want to take it off so you can return it. But if you're willing to give us a chance to investigate why the battery drained despite having it wired, visit us anytime at the following link and we’ll do our best to help improve your experience: https://support.google.com/googlenest/gethelp
Plug and Play no issues so far.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like stated. I was able to use the existing door chime wires hence its always powered and if in case of power out it will still notify because of battery.
I would recommend this to a friendGreat Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation. Camera has a wide view of the porch so you can easily see a large section of the space in front of the camera. Integration with existing google products allow a “doorbell” to be heard .
I would recommend this to a friendWork made easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. It has made my job less stressful. I used to miss deliveries because my vendors would just send my orders without informing me or giving me the tracking.
I would recommend this to a friendGoogle Nest Battery is a Life Saver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been an answer to our prayers for a great smart doorbell. Not having any electrical run to the door but this was super easy to install and paired great with everything else Google. Highly recommend.
I would recommend this to a friendLove the seasonal ringtones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Wish there was a few more features to customize the in app notification sound but a good buy overall.
I would recommend this to a friendGreat Doorbell!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Google Nest Doorbell! It works so well and stays charged for a long time! Would definitely recommend!!
I would recommend this to a friend- Pros mentioned:Video qualityCons mentioned:Battery life
Didn’t last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is pretty good, and easy to set up. The bad is the battery would need recharged every couple days. Then after a couple weeks it just completely stopped working all together.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing a review to let us know of your experience with using the Nest Doorbell (Battery), and we’re sorry to hear that it completely stopped working altogether after a couple of weeks. You may consider connecting your doorbell to a power outlet with the included or optional power adapter. The power adapter included with the Nest Doorbell (battery) is not weatherproof and not intended for outdoor use. You can also connect your Nest doorbell to the doorbell system wires if you have one. Connecting to continuous power will keep the battery charged.
Our dedicated team can help and guide you with further isolation and troubleshooting. Please contact us anytime here and we’ll definitely do our best to provide a better experience for you: https://support.google.com/googlenest/gethelp
great video doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup, works with your existing door bell electricals and a great video doorbell
I would recommend this to a friendGreat doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell. Always love the Google products. They have great technology compared to others
I would recommend this to a friendNest doorbell camera review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good doorbell camera except for mounting bracket'
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, KarenG. Thanks for the feedback. We’re glad that you find the Nest Doorbell (battery) good, but we’re sorry to hear that its mounting bracket is below your preference.
The Nest Doorbell (battery) comes with a wedge you can use to adjust the doorbell's camera angle if it's located in a corner, and it can angle your doorbell horizontally up to 20°. To get the camera view you want, you have to adjust the doorbell’s position by hand. Use the Home app to check the camera’s view so you can adjust the position from the mounting plate or wedge if you need to. To use the wedge for a better camera view, make sure to install the wedge then position the baseplate plate over the wedge with the G positioned upright and use the wedge screws to secure it in place. Then attach the doorbell to the baseplate, align the circle at the bottom of the doorbell to the hole at the bottom of the baseplate, and push the doorbell in then down until you feel it click into place.
For other concerns about the mounting bracket, please visit us at the following link so we can learn how to help improve your experience: https://support.google.com/googlenest/gethelp
Battery doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the doorbell is good. No problems. First time using the battery one.
I would recommend this to a friend- Cons mentioned:Compatibility
Google It
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but needs to be more compatible with others systems.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Suzema, thanks for your insights. We're sorry to hear that Nest Doorbell (Battery) didn't quite meet your expectations. We're always taking notes of the feedback we get from all our customers, including yours. We'd like to invite you over to our support page where you can talk to any of our support specialists, as we'd love to hear more about your feedback. Here's the link where you can reach out to our support team: https://support.google.com/googlenest/gethelp
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked as we had hoped it would. Works exactly as I had hoped. We need to charge it about once a month or so but it full charges in a few hours and isn’t a problem.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi spooch, thank you for sharing your review here. We're sorry to hear that your experience with the battery life of your Nest Doorbell has been less than ideal. The battery life will depend on factors including activity, temperature, and selected camera settings. To know more on how to save battery life for your device, please check the link here: https://support.google.com/googlenest/answer/10901611
If you need further assistance or have additional questions about your Nest Doorbell, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Works ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Not sure if there's an option for a ringer also but I don't like that I can't hear a bell ring.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi MarFromLA, it's great to hear that Nest Doorbell (Battery) works well for you. You can use Google Nest or Home speakers and displays to announce when someone rings your Google Nest doorbell (Battery). With a smart display, Chromecast or Android TV, you may also be able to see who’s there. To learn more, check out this help article: https://support.google.com/googlenest/answer/7672451
If you have any questions about compatible chimes for Nest Doorbell (Battery), you can contact our support team and we'd be happy to answer them by simply reaching out to us here: https://support.google.com/googlenest/gethelp
Amazing but Illinois limits function
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this new version of the Google Neat Doorbell. It has so many cool functions but we live in IL and due to recent legislature, the facial recognition cannot be used at this time. What a dumb law.
I would recommend this to a friend