Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
What a waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second doorbell i had gotten to not get assistance with troubleshooting just to be told its my ISP as their excuse nothing is wrong with my internet i work from home and still have a job but my issue is that everytime i recharged the battery its always the third time like my first battery it goes offline then i reset it twice to end up factory reset then it comes on stating idle and camera not working
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello StarW, we really appreciate the review you shared about the Nest Doorbell (battery), and it’s unfortunate to hear of your poor experience with its connectivity. We can imagine how hard you tried and we’re sorry for the inconvenience this issue has caused you. Your feedback helps us identify areas we can work on, and we’ll definitely share this with the right team to improve how we handle customer concerns with accuracy and efficiency. Meanwhile, we’d be happy to have a closer look into this. Please share with us your recent case contact reference for further investigation here: https://support.google.com/googlenest/gethelp
Google doorbell
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect camera for our home setup. Works great and stays connected to WiFi without issue.
I would recommend this to a friendGoogle best doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing doorbell and the battery last a long time before you have to charge it
I would recommend this to a friend- Pros mentioned:Ease of use, Video quality
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, the app is amaizing easy to use amd very good reaolution.
I would recommend this to a friend Love the camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second I bought, no complaints at all! The only thing is that I wish I can keep using the Nest app
I would recommend this to a friendBest doorbell
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for being able to see when someone is at the door or if a package is being dropped off. The app for this is perfect and gives notifications
I would recommend this to a friendIt does what you’d expect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well pleased with this purchase. Had -Robles’s with the wired one not working and frying wiring. This works great. Will just have to charge it every month or so.
I would recommend this to a friendDoorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our doorbell. The zone feature works very well.
I would recommend this to a friendUseful Product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful product. The charge lasts a long time. The interface lags a bit on the app but is a worthwhile purchase.
I would recommend this to a friendBattery powered door bell camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery powered safety door camera that can be easily charged and connect to your phone. Pretty cool and useful when not home or just a pirate of bed when at work or out.
I would recommend this to a friendProvides security, works flawlessly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The viewing angle of the camera is great and the doorbell is the right volume. Really like this tech, provides peace of mind.
I would recommend this to a friendWorks with Google
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great visuals. Very good at picking up and alerting different things
I would recommend this to a friendGoogle ring camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing ive ever got. Love best buy. Will always buy my prodcuts from this store
I would recommend this to a friendNEST DOORBELL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You´ll have a perfect view at your doorstep with a 24/7 streaming doorbell camera.
I would recommend this to a friend- Cons mentioned:Compatibility
Absolute Ignorance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google should be ashamed of what they’ve done to Nest. FYI: this camera doesn’t work with the Nest app or any other Nest cameras. Google bought out Nest and now are making all the old cameras obsolete, even though they’re still HD and work perfectly fine. So if you have Nest cameras, you won’t be able to add this device to that ecosystem, and instead will have to open another app, Google Home, to access your doorbell. Can you add the old Nest Cameras to Google Home? Nope! You’re welcome… innovation at its finest.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Hunter, we appreciate your feedback about the Nest Doorbell (Battery). Your input helps us better understand our customers’ preferences and needs.
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
For any questions or concerns about the Nest Doorbell (Battery), feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a surprisingly awesome addition to my home.
I would recommend this to a friend10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service! As always my app was timely and efficient. Thanks again
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great view of everything I needed and more. This device took place of a doorbell. Thanks BestBuy
I would recommend this to a friend- Pros mentioned:Ease of use
Great camera and notifications
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clearity, what notifications i want and how often. VERY easy instructions and set up. Was up and running and installed in less than 20min. Great initial quality and seems very sturdy to withstand the weather. Love the different chimes it offers as well. Whether you’re in the google nest “ecosystem” or not. Highly recommend this doorbell!
I would recommend this to a friend Not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I doesnt work as great as a ring camera. Tend to only see events if you actually go into the app..
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, DamionA. We’re sorry to hear your experience with the Nest Doorbell (Battery) hasn’t been the best. We’d be glad to look into your concerns further and make sure everything is set up optimally for you — when you have a moment, contact us here: https://support.google.com/googlenest/gethelp?
