Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
awesome buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is much better option if you already have google ecosystem than right. plus 3 free hours really take care of most issues. package recognition is great.
I would recommend this to a friendNest video Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works even better than I had imagined ! I get real time notifications.
I would recommend this to a friendGoogle software issues
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, but Google software still needs a lot of work. Very confusing when setting up products. They need to get their NEST products all into one app.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi ayg0029, we´re glad to hear you love Nest Doorbell (Battery). However, we do apologize for the confusing experience, setting it up with the Google Home app.
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
Our support team would be happy to answer any questions you may have about Nest Cam (Battery). You may reach out to our support team here: https://support.google.com/googlenest/gethelp
Offline
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have hard reset the nest and it refuses to stay online. After reset it will show live feed for a while but then will randomly drop and show feed as unavailable. It still records and notifies for events. Looking like this is a wodespread problem. Going to return and go with another brand asap.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Tiffany. Thank you for posting a review about the Nest Doorbell (battery). We're sorry to hear that your experience with the device was less than ideal. This is not the initial impression we want you to have. We appreciate the feedback and have taken note of it. If you want to give it another try in the future and have some inquiries, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Good doorbell.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Facial recognition. Quick response. Only slight issue is frame isn't very wide.
I would recommend this to a friendGreat doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great, very easy setup, facial recognition is awesome
I would recommend this to a friendVideo doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievably poor customer support from Google Inc. Took nearly 1 week to respond to the issues and then they just stopped responding. Ultimately, spent several hours via Yahoo search to get it working. Hence decided to buy other security system vendor in lieu of Google security system.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for giving us time to share your feedback on Nest Doorbell (battery) and our customer service. We apologize for falling short of your support needs, and we regret the inconvenience it has caused you. Feedback like this helps us improve how we handle cases with proper care and efficiency, and this will be shared to the right team. We understand how you feel about getting another security system vendor, but if you’re willing to give us another opportunity to look into your concern or to check for any updates about your case, please share with us your recent case number here so we can hand you over to the appropriate support channels: https://support.google.com/googlenest/gethelp
Perfect for those without wiring!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not have wiring for a doorbell so I needed one that was battery powered. This has worked so well and connects with the Google Nest/Home perfectly!
I would recommend this to a friendLittle slow
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's battery is great and it is a game changer to see our porch. Notifications can be a bit delayed.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Pixel6! We appreciate your feedback about the Nest Doorbell (battery). It’s unfortunate to learn of your experience with delayed notifications.
Here are some recommended troubleshooting steps that may help improve your overall experience with the doorbell:
- If you have a lot of open apps on your phone, they can slow down its overall performance. Try closing some apps, including the Home app, and then re-open it.
- If that doesn’t work, you can try restarting your phone or device.
- Check your network as your doorbell notifications can also be delayed by a slow network connection.
- Other devices in your home may be using a lot of bandwidth. You can temporarily stop a device’s bandwidth use manually by quitting an app or program, disconnecting it from Wi-Fi or ethernet, or by turning it off.
- The notifications can be delayed if your doorbell, phone, or tablet is connected to a Wi-Fi extender, which adds extra relay time to any device that’s using it. In this case, connect your doorbell directly to your Wi-Fi router to help reduce the delay.
If the issue persists, please contact our support team for further isolation and troubleshooting here: https://support.google.com/googlenest/gethelp
Doorbell security also camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not just a doorbell but is safety for my family and I know that I can also use it to keep anyone that is not welcome away thanks again
I would recommend this to a friendNice doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice having a camera doorbell. Now I can see who is at the door. With the proper settings I am getting 4 months of battery life, which is great.
I would recommend this to a friendSalim
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and very easy to use and very wide camera angle
I would recommend this to a friendGreat Doorbell camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Setup, user friendly app/usage, and connects with my Google Account
I would recommend this to a friendBlends in well with door and works flawlessly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The integration with nest speakers and devices really makes it easy to use and effective. The spooky doorbell sounds alone were worth the purchase price.
I would recommend this to a friendDid not connect to wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had tto return it devise since it did not connect to my wifi, we tried many times, we even reseted the router aa we thought it was probably the internet setups and nothing worked.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, LadyG. Sorry to hear you had problems connecting your Nest Doorbell (Battery) to your wi-fi. Even though you returned the device, your feedback is important to us and we’d like to learn more about what happened — when you have second, here’s a link to share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Nest doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality recording. Captures everything. Gives package notifications. Clear communication.
I would recommend this to a friendDynamite doorbell!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell. It networks with our other smart systems and we can now see who is at the door without first opening it. Great safety measure!
I would recommend this to a friendNest doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected! Camera has a good range and works w our Google home
I would recommend this to a friendGreat Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for the price i paid, battery life is alot longer than I anticipated.
I would recommend this to a friendGoogle doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product long-lasting battery life good customer service
I would recommend this to a friend