Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Na
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy a new one because the tab that holds it in would not release so i was no longer able to mount it.
I would recommend this to a friendNifty video doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Integrates well with Google Home suite. Video resolution and interactive features a plus.
I would recommend this to a friendawesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We can not see our front door easily. This helps a lot.
I would recommend this to a friendLoving it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Set up was very simple. Great battery life. Good in varying light conditions.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was apprehensive at first, turned out to be easier then I expected
I would recommend this to a friendBattery doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decently priced and provides full coverage of front entrance area
I would recommend this to a friendDoes the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell works great. Not as smooth on video review maybe due to the high resolution selected. For the most part it works as advertised
I would recommend this to a friendSecure that front door!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Secure your front door with this purchase and know who is there/watch your kids!
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed for apartment. Can finally see if someone is at my door and weather or not to hide or answer. Perfect
I would recommend this to a friend- Cons mentioned:Battery life
Battery issue
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to charge it once every other week, and now once a week. Then I went back to read it should last 2.5month. I only have it for few months, asked google for refund, they refused, they only can do replacement, will not trust google provlem anymore.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, Blackspear. Your feedback here on your experience with Nest Doorbell (battery) is appreciated. It's unfortunate to learn that you're having battery issues with the device and wanting to return it. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones.
Here's how to lower the battery usage:
-Open the Home app.
-Touch and hold your device's tile.
-Tap Settings > Battery.
-Tap Battery usage > More battery life.
If you've done the steps here before or if the issue still persists and you're willing to give it another go, please reach out to our support specialists with your Case ID from your previous interaction with us. We'd like to redeem ourselves and help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
At least it looks cool
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to give it a chance, installed yesterday and was replacing an old ring pro. Video quality on the nest is amazing but downfalls include not picking up any motion and the app. Unless there is someone immediately at your door, it won’t pick up cars, animals or any other movement. Even if I’m pulling into my driveway or leaving, even with the zones set and notifications turned on, the camera won’t pick up any motion in the history and won’t notify. Also the doorbell sets up in the google home app and not the nest app, where I have other camera’s, thermostat and protects, so that’s definitely a bust . Will be returning today and ordering the new ring pro 2.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Dtyler, thanks for sharing your experience with the Nest Doorbell (Battery). It’s unfortunate to learn about the downfalls that you had as Nest cameras are designed to alert you when they detect important activities. And our team is working on bringing full functionality to the Google Home app because we wanted to create an integrated experience with your other Nest and smart home devices.
We understand your decision to return it but if you’d like to try it out again in the future, we have help always available for your support needs here: https://support.google.com/googlenest/gethelp
For gift chance.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly just typing this because I want a chance at getting a gift card from this.
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service it helps me get my home control good view
I would recommend this to a friendNice product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will worth it if purchased on sale. Good value for the price.
I would recommend this to a friend- Pros mentioned:Video qualityCons mentioned:Battery life
Battery life sucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is cool. Battery life sucks. Going with the wired
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, KdaFonzarelli. Thanks for letting us know about your experience with the Nest Doorbell (battery). We're glad you find the video quality to be cool. It's definitely a great feature for keeping an eye on your doorstep. Battery life can be a factor with wire-free video doorbells. The good news is that the Google Home app offers ways to optimize battery use, such as adjusting motion detection settings. However, if you'd prefer not to worry about charging, then the wired Nest Doorbell might be a better fit for your needs. It provides continuous power and eliminates the need to manage battery life. If you have more questions and concerns, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Ding Dong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be very helpful. We needed more security at the door and can now hear the doorbell alerts with hearing loss.
I would recommend this to a friendNest Doorbell (Battery)
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest Doorbell (Battery) is a great addition to every house. Gives you access to your front door when you're not home.
I would recommend this to a friendHighly recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best is the market. With no plans no BS, this is best in the market now.
I would recommend this to a friendWireless doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much more attractive than the Ring doorbells. Somewhat difficult to snap into place on the mounting bracket. Have been using it for about a month and has dropped camera streaming connection quite a few times, so not the greatest reliability so far. Hopefully that will improve.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi cougar9397, thanks for appreciating the design of our Nest Doorbell (Battery). We do apologize for the difficult experience in snapping it into place with the mounting bracket, and the connectivity drops.
You may try out some suggested troubleshooting steps below:
- Check your Nest Nest Doorbell (Battery)’s distance from the router or access point.
- Restart your Nest Doorbell (Battery). Locate the reset button on the back of the camera. Press and hold for 5 seconds. Your camera will restart, and the status light will be steady, solid white.
- Restart your router.
- Check for interference. Almost every network is subject to wireless interference which can cause problems when connecting your camera to the Google Home app. Check for any wireless interference that may be caused by thick walls and floors, competing Wi-Fi networks, from other electronics in your home.
- Check for possible congestion. Removing some of your devices that's connected to your network may help relieve some bandwidth space.
If you will allow us, we'd like to work with you on improving your experience. You may reach out to our support team here: https://support.google.com/googlenest/gethelp
Great Buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter uses this and she loves it and we are all able to login and see who comes to the Home even when we are away
I would recommend this to a friend