Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Peace of mind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lets me know when someone comes to door or a package arrives Battery operated and rechargeable
I would recommend this to a friend- Cons mentioned:Battery life
Would look for better option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite. Battery needs to be charged every few days. Cuts off video. Has 3 minute max. My neighbor got in his car then drove away. It shows him get in the car after that there is no video. Very inconsistent.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Angela, thanks for your feedback on Nest Doorbell (Battery). We apologize for any inconvenience you may be having with having to recharge it every few days.
The battery life for Nest Doorbell (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1 month battery life (About 25 - 30 recorded events per day)
Typical: About 2.5 months battery life (About 13 - 16 recorded events per day)
Quiet: About 6 months battery life (about 2 - 5 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Doorbell (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it.
We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Google camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellence photo quality, easy installation and quick recharge.
I would recommend this to a friendGoogle Nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefer this over the Ring doorbell that it replaced. Integrates well with the Google apps and devices we use.
I would recommend this to a friendGoogle Nest Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Span it covers is not too great. Quality of image sucks, it is delayed in capturing action.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, EmmaLou. Sorry the Nest Doorbell (Battery) may not have been the best fit for you. It has a 145 degree field of view and 3:4 video aspect ratio to provide a comprehensive view of your doorstep, capturing both height and width. Regarding video quality, here’s a few tips to make sure you’re device is set up optimally:
1. Open the Home app.
2. Tap and hold your device's tile.
3. At the top right, tap Settings.
4. Choose Video.
5. Under “Video quality,” choose Max or High.
Here’s a link with more info: https://support.google.com/googlenest/answer/9218596
If you need an extra hand, reach out to us here: https://support.google.com/googlenest/gethelp?
Great camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice integration into a Google system. Great quality with solid performance. Would recommend to anyone looking to add security.
I would recommend this to a friendEasy to install and charge every 6 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after a package was stolen. Days are much less stressful now! Easy to install and charge only once every 6 months.
I would recommend this to a friendSmall door jam, fits perfectly!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas present for the wife. She loves it. But I think I use it more than she does! LOL
I would recommend this to a friendGood doorbell .. returned for Ring
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was great but I returned it since I have ring cameras and I wanted to have all security devices on the same app.
I would recommend this to a friendNest Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.happy with my Google Nest doorbell, The set up was pretty easy and I'm happy so far :)
I would recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works great at my front door of my new home
I would recommend this to a friendgreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gift for my bother and loved it, works well with the google ecosystem
I would recommend this to a friendLove this little doorbell
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this doorbell. Having had one of the competitors and changing to this one, I'm MUCH more happy!
I would recommend this to a friendMisses a lot of video
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like how even if it's hard wired and doesn't record 24/7. It has a motion sensor that detects movement that tells it to record. When mailman comes, I only see him walking away in video. So it's recording late which misses a lot. They need to fix this.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi CaptainN, thanks for taking the time to share with us your experience with the Nest Doorbell (Battery). We’re sorry to learn that you ran into this issue with the activity detection feature of the doorbell.
Your doorbell runs algorithms to process video and audio data so it can determine whether it detected something you might want to know about. If you only need your doorbell to detect people, animals, or moving vehicles, we recommend that you do not turn on the basic motion and sound detection feature. You might have to move your doorbell, change the angle, or change something in the scene so that you don’t miss important activity and choose which events your doorbell can detect and record (people, motion, package etc.).
We care about your experience, we’d like to learn more about this issue and we’ll do our best to help you here: https://support.google.com/googlenest/gethelp
Doorcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so great. No glitches, notifies me within seconds of persons or packages at my door. Looks great. I'd recommend.
I would recommend this to a friendGoogle makes quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and you can wire it to existing doorbell or go wireless.. recommend going with wires and battery as backup..
I would recommend this to a friendHappy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and is easy to set up. Only complaint is that it does not work in really cold weather.(below zero)
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Dewbird, thanks for sharing your experience. We apologize if the Nest Doorbell (Battery) isn’t working as expected during extremely cold weather.
Nest Doorbell (battery) is designed for the outdoors with the temperature range of –4°F to 104°F.
If you have any questions you want us to answer, feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Great doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good motion sensor, good performance for the need. Lately tried to connected with the network and didn't connect.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Yamil, thanks for posting your review. We're glad to hear that you're enjoying the performance of your Nest Doorbell (battery). We'd like to take a better look at your issues with connectivity so we can help improve your overall experience. Please reach out to our support specialists and let us assist you with your concern. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Doorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good brand,that I would recommend to my friends and family.
I would recommend this to a friendDing Dong
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is exactly as advertised. The functionality is outstanding plus Google home! Amazing
I would recommend this to a friend