Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Don't buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is awful, even with the settings for notifications and events set at a minimum. Bought a solar panel to keep it charged, but that was worthless
No, I would not recommend this to a friend Nest Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I expected. Delivery was on-time, even with the holiday madness.
I would recommend this to a friendWorth it...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent. Does the job. It's a narrow placement, just because of it's job duty, but it does as expected
I would recommend this to a friendExcellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google makes it simply! Easy installation by following simple instructions.
I would recommend this to a friendSuper Simple and
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google makes the installation and setup super simple. Great integration with out other Nest products. We love it!
I would recommend this to a friend- Cons mentioned:Battery life
What an absolutely horrible product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so severely disappointed with this purchase it is insane. Seriously for what this thing costs it is pathetic. The battery life is awful and has to be charged almost every week, even with most of the features turned off. Every time I get a notification of an event it says “this video is not available please check back later” It barely records events or will record the last 2 seconds of an event so you miss most of it. Unfortunately I can’t get a refund for this piece of garbage so it will be going on eBay. AVOID THIS THING LIKE THE PLAGUE.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Adam, thanks for posting your feedback. We're sorry to hear that your experience with your Nest Doorbell (battery) didn't meet your expectations when it comes to battery life and recording events for you. If you're willing, we'd like to check the device for you and help find the cause of the issue so we can assist you with troubleshooting. Please contact us on our Google Help page and let us help find a resolution for you. You can reach our help page here: https://support.google.com/googlenest/gethelp
ICU
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera easy to install and has a battery that you can charge.
I would recommend this to a friendnest doorbell (battery)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple installation, ample battery life and good camera resolution make this a must purchase for home security
I would recommend this to a friend- Pros mentioned:Video quality
Terrible. Stick with the last gen…
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the first generation camera so I replaced our back doorbell with this one from Google (replacing a Ring). It freezes whenever someone rings the doorbell or it takes so much time to load that you might as well just open the door to see who it is. If you get an alert that there is movement, it also freezes. The regular Nest app won’t work with this model so you need to use the Google Home app, which is worse.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Brian. Thanks for sending in your review on Nest Doorbell (battery). We're sorry to learn that your experience with the device has been less than ideal. We'd recommend rebooting your device as this often will fix the issue. If you've done this step already or if the issue still persists, please reach out to our support team and let us help find a better resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
I didn’t like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the hello nest ring bell. Still working I purchased this one cause it looks nice but I has disappointed about the app, connectivity and less time for video recordings so I returned
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Seantadez, we really appreciate your feedback about the Nest Doorbell (Battery), and we’re sorry to learn of your disappointment about the app, its connectivity, and with the video recordings. We understand that you have returned it, and if you’d like to consider using the Nest Doorbell (Battery) again in the future, we’d be happy to help and guide you with using it effectively, and you’ll find us always available here: https://support.google.com/googlenest/gethelp
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up without a book. I’m a tech and no help. Stinks you can’t add a light. Hard of hearing so… After setup ok I think still not sure about detection. At least I get a notification on my Apple Watch. Still figuring it all out.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Neil, we appreciate your insights. We're sorry for any difficulty you may be having with the features for Nest Doorbell (Battery).
We have a dedicated team of support specialists, ready to help you with your support needs. We can guide through setting up some of the features you would like to use with your Nest Doorbell (Battery). Please feel free to contact us here: https://support.google.com/googlenest/gethelp
Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, color matched house perfectly, nice
I would recommend this to a friendGreat quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Easy hookup with the remaining Google smart home products.
I would recommend this to a friendDoorbell camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Glad I purchased this item because I am able to use it wireless
I would recommend this to a friendBroke pretty quickly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back button broke and now it no longer will ring or let me talk through it.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, BallieS. Sorry you ran into a problem with the Nest Doorbell (Battery). We’d be happy to investigate to see what may have happened and find you a resolution — when you get a second, contact us here: https://support.google.com/googlenest/gethelp?
Sweet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfecg batrery door bell which easily hooks up to solar panel to charge
I would recommend this to a friendGreat for Google Home
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart doorbell with great features and Google Home compatibility.
I would recommend this to a friendUsing on both porches
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as I hoped, I now have a doorbell and a bit of security without being obtrusive on my historic home.
I would recommend this to a friendGood quality and good video
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good field of view, and good quality video. Paired it with a nest hub with no problem.
I would recommend this to a friendGreat addition to your google home
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, i like thw fact that its integrated with google home, unlike ring.
I would recommend this to a friend