Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Great Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell and easy to hook up with the rest of my devices on Google Home
I would recommend this to a friendgoogle nest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great, and compatible with other google items
I would recommend this to a friendWorthless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless. Does now hold a charge. Records EVERYONE and EVERYTHING that walks by the house (event after trying to programatically limite the Alert zone. And I don't think I've EVER hear it ring. Always use wired camera devices.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Sundy. Thanks for sharing your experience with the Nest Doorbell (battery). We’re sorry to hear that your expectations are not met.
The battery life depends on factors including activity, temperature, and doorbell settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611
You can choose which events your doorbell can detect and record (people, motion, package, etc.). Besides using activity zones, you can change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events .
A chime is not included with every purchase of Nest doorbells. Thankfully, you can connect a Google speaker or display and set up visitor announcements to get notified when someone rings your doorbell when you’re home. You'll only get visitor announcements on your speakers and displays if they are set up in the same home as your doorbell in the Home app. Also, if you have Alexa, Google offers a Smart Home skill for integrating your Nest doorbell with Amazon's Alexa home control. Alexa can announce when someone presses the doorbell or when the doorbell detects motion or events. Visit the Google Nest Help Center to learn about how to control the Nest devices with Amazon Alexa.
Feel free to let us know by visiting us at the Google Nest Help Page if more help is needed: https://support.google.com/googlenest/gethelp
Nest Wireless Doorbell Cam is a great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell cam works great! Alerts show up on iphone so it's easy to monitor,
I would recommend this to a friendSimple and high quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much better than my ring door bell, the face recognition is awesome.
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Got it at a very good deal for Black Friday.
I would recommend this to a friendWide angle is great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera gets a very wide angle and is great for both live and historical footage.
I would recommend this to a friendEnjoying the service...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch quality products easy to remove charge battery great video clarity!
I would recommend this to a friendNest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, clear picture, amazing battery life.
I would recommend this to a friendDon't trust refurbished
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and it lasted one full charge. The warranty for this product expired in that time. Since then, I have to charge it every 5 days. After two days it notifies me that the batter is extremely low.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Bryson! Thanks for sharing your experience with us. We're sorry to hear that you're having some battery issues with your Nest Doorbell (Battery). We'd like to help you have the best possible experience. Please contact us using this link: https://support.google.com/googlenest/gethelp
Google-Nest wireless doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works perfectly...just what I wanted in a wireless video doorbell
I would recommend this to a friendSolid product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended, easy to set up. Links well to google home application and is helpful to use with Google home.
I would recommend this to a friendGoogle Nest Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Span it covers is not too great. Quality of image sucks, it is delayed in capturing action.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, EmmaLou. Sorry the Nest Doorbell (Battery) may not have been the best fit for you. It has a 145 degree field of view and 3:4 video aspect ratio to provide a comprehensive view of your doorstep, capturing both height and width. Regarding video quality, here’s a few tips to make sure you’re device is set up optimally:
1. Open the Home app.
2. Tap and hold your device's tile.
3. At the top right, tap Settings.
4. Choose Video.
5. Under “Video quality,” choose Max or High.
Here’s a link with more info: https://support.google.com/googlenest/answer/9218596
If you need an extra hand, reach out to us here: https://support.google.com/googlenest/gethelp?
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the doorbell. Super easy to put in since it works off battery.
I would recommend this to a friendEasy to install and great value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best doorbell we ever used. Great value and good product
I would recommend this to a friendBetter than Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blows Ring out of the water. Great if you have other Google Smart home devices
I would recommend this to a friendA doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a doorbell that does what it says it does. I’m not in “wow” mode here. What can I say about that but to only give it three stars. I am not impressed. Just give me my 25 Best Buy points.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sending your feedback here about the Nest Doorbell (Battery). We’re glad that it does what it says it does, and are sorry to hear that it didn’t exceed your expectations. We recommend reaching out to Best Buy to inquire about getting your points. And if you come across any concerns about your doorbell that needs our attention, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp
Excellent quality, easy to mount.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, easy to mount and excellent battery life.
I would recommend this to a friendJj
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had some issues with this doorbell. When I try to view the person at door, it states that there was a problem with video screening. It takes some effort to bypass this .
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Joan, thanks for letting us know the details of your feedback with using the Nest Doorbell (battery). We’re sorry to hear you’ve had some issues viewing your doorbell video, and we appreciate all the time and effort you’ve spent on this.
Doorbell issues and Home App issues can be related to several reasons. In the event that your doorbell or Google Home app is behaving differently, we can try the steps below that may help:
- Make sure that your phone or tablet is up to date, with the correct Date & Time settings.
- Check if your doorbell and Home app are both online.
- Close other apps running in the background.
- Sign out of the Home app and sign back in.
- Restart your phone or tablet.
- Uninstall the Home app and reinstall it.
- Try an alternate compatible phone or tablet if available.
Meanwhile, we also suggest having the latest version of the Google Home app as it may improve your camera viewing experience, including playback controls to make it easier to play, pause, and navigate between events from the video history view. If help is needed, we’d be more than happy to provide you with service and assistance here: https://support.google.com/googlenest/gethelp
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Long battery life and works great with the rest of my google home.
I would recommend this to a friend