Customer Ratings & Reviews
- Model:
- GA01318-US
- SKU:
- 6473256
Rating by feature
- Video Quality
Rating 4.6 out of 5 stars
- Mobile App
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers often highlight the Nest Wi-Fi Video Doorbell's impressive video quality and ease of use. Many find the installation process straightforward and appreciate the overall performance, design, motion detection, field of view, and night vision capabilities. However, some customers have expressed concerns about the device's battery life and size. A few users have also reported issues with connectivity, delayed notifications, and compatibility.
This summary was generated by AI based on customer reviews.
Peace of mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives peace of mind knowing who is outside at all times
I would recommend this to a friendNest Doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell camera, easy to install long battery time
I would recommend this to a friendAmazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for renters. Only caviat is that it is not compatible with the nest app. You have to use Google home.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there GamerT, we appreciate your feedback on Nest Doorbell (Battery) and we're glad to hear that the awesome features suit your needs. However, we're sorry to hear that the move to the Google Home app didn't quite meet your expectations.
We understand that long time Nest user, like you, have enjoyed viewing your Google Nest devices from the Nest app. We wanted to make the Google Home app as the one place you can control all your favorite Google Nest and other smart home devices with the Google Assistant. We also wanted to create an integrated experience where you can control your Nest thermostats with other Google Nest speakers and displays. We hope you will consider keeping your Nest camera, and if you're willing to try, you may use the Google Home app to control your old Nest cameras. Learn more about it by visiting this page: https://support.google.com/googlenest/answer/9249866
For any other support needs may arise with your Nest Doorbell (Battery) and other Google Nest products, just reach out to us here: https://support.google.com/googlenest/gethelp
Notify and keep secure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the house feel more secure. Love the notifications of package deliveries.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Stays charged for a while and charges quickly
I would recommend this to a friendNice Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this doorbell! Nice design and battery life is great!
I would recommend this to a friendring doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. works great. pairs well with all my other nest/google products.
I would recommend this to a friendExtra eyes dont hurt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best money spent on security now i have proof when someone steals my package
I would recommend this to a friendOver rated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery goes out after 6 months have to take this off and recharge again.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Ashu. We're sorry to hear about the inconvenience you've experienced with the Nest Doorbell (battery). We understand you're frustrated to have to recharge it every six months. Battery life can depend on various factors like usage, settings, and environmental conditions. If it's falling short of the expected battery life, there might be some ways to optimize it. We wanted to know more about your concern. Please contact our dedicated team of specialists here: https://support.google.com/googlenest/gethelp
Okay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very nice looking, but went with a Eufy for a superior quality.
No, I would not recommend this to a friendInadequate battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t last more than 2 weeks on the lowest IR setting with only faces and people recognition. And it’s plugged into a 5VA 11V supply.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi ZenC, thanks for giving us your feedback about the Nest Doorbell (Battery), and we’re sorry to hear that it doesn’t last more than 2 weeks despite having the lowest settings. The doorbell can run on battery alone, but if you prefer it wired for continuous power, make sure that your Nest Doorbell (battery) is powered with wires delivering 8 - 24 V AC, and at least 10 VA, 50/60Hz. You can also connect your doorbell to a power outlet with the included or optional power adapter. Please note that the power adapter included with the Nest Doorbell (battery) is not weatherproof and not intended for outdoor use. Connecting to continuous power will keep the battery charged. You can view the technical specifications and requirements for Nest doorbell here: https://support.google.com/googlenest/answer/9259110
We’re always here to help. Visit us at the following link for questions or any support concerns you may have: https://support.google.com/googlenest/gethelp
Door bell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product works well with Google and nest product
I would recommend this to a friendDoorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doorbell has been fantastic. Google home announces someone is at the door
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, easy set up and works perfect. Reccomemd this product.
I would recommend this to a friendDoorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendCan't find anyone to stand behind the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased right at launch. Best buy installed (good job). However, first time we tried to remove unit to recharge battery, the unit fell apart. Best Buy not supporting because under warranty, but can't get Google to respond to warranty email request (3x) and in chat told me best buy would support. so biggest waste of money ever.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for posting a review. We regret to hear that your Nest Doorbell (battery) broke after a short period of time, and that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have.
Your feedback is important to us, and we’d like to help you the best way possible. If you’re willing, please reach out to our support team. We’d be more than happy to assist you hear: https://support.google.com/googlenest/gethelp
No brainer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with the rest of my google home items so it’s a no brained
I would recommend this to a friendNest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced ring with the nest doorbell trying to keep everything the same
I would recommend this to a friendVery good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Very easy to set up. Very good camera angle. Very good motion detection package detection. Much better than the blink camera I had or the ring camera. I had much better features
I would recommend this to a friendShipped super fast! Nest doorbell perfect gift!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast shipping. This is going to make a great Christmas present!
I would recommend this to a friend