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Customer Ratings & Reviews

Your price for this item is $239.00
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 1513 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,513 reviews
  • Rated 5 out of 5 stars

    Easy and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great coverage in the house. Upstairs and downstairs easily covered with the 2 pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works nice. I have a 2000sq ft house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google mesh system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and connected effortlessly to my router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Consistent speeds with multiple device connected and streaming or gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongest internet signal I have had yet, very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is great. SHIPT NOT GREAT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont bother having something delivered by SHIPT, who bestbuy uses. Never heard of this company, they use any rando driver to pick up your item snd deliver it to you. Three different “shoppers” arrived to pick up my item and none of them would deliver it. The order ended up getting cancelled. Went and got it myself, which is what i should have done in the first place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Easy to set up I would recommend this product to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh Network ++

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great GUI to view the gateway and access points in the mesh network, along with the devices connected and their frequency. I’d recommend it. It syncs perfect with the Nest Thermostat and has it all in the same app/GUI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest is Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST is an excellent product. We were able to get WiFi throughout our 3-story home with the three pack. Love it and highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would NOT recommend, not reliable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short: DO NOT BUY IT. Bought this mesh system in July and after 4 months, I started to experience constant high latency, and random packet loss. Sometimes the ping can be as high as 2000ms (when connecting directly through the ethernet from modem, I get consistent <8ms latency, but if I connect with the router, even directly through ethernet, I got random super high latency). I was not able to even finish a sentence in video calls. Very disappointed with this router. It’s 2023 and a $200+ router is not even as reliable as a $20 cheap one 15 years ago. I took the unit to Best Buy and they refused to give refund or replacement and redirected to Google customer service. Then I talked at least 10 hours back and forth with Google customer support to go through trouble shooting and they still refused to think it’s a defect unit and won’t give me a refund or replacement. In the mean time I bought another router and it worked perfectly fine. Not worth the money, time and effort on this Google router at all.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Asdf. We appreciate your review. We sincerely apologize for the frustration and inconvenience you've experienced with the Nest Wifi Pro system. Your feedback is important to us, and we're sorry to hear about the issues you've encountered. It's disheartening to learn about the high latency, packet loss, and connectivity problems you've faced, especially during video calls and we understand the impact on your daily activities. We truly regret any disruption it has caused. To assist you further, we would appreciate an opportunity to investigate your concern. We recommend reaching out to our dedicated team of specialists o n the Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Mesh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous mesh died and had to pick this set up asap. Been working great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had Range Issues at First - now all good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my older Google Home Wifi with thew new Pro. Had some range issues but over all once i worked out to place the unit a little further from my Laptop it worked better.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great. Wifi is strong

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my FIOS router with this Wifi router and so far the speed is faster and consistent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and works very well. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues at all with this product! Its easy to install to btw.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to like these; they are easy to set up and configure. I do wish they had some advanced options or better ways to troubleshoot issues. But the issue is your connection with these will get slower and slower and the only way to fix this is to reboot the entire network, daily!! Search the internet, this is a known issue that Google is not fixing. When they work, they are great, but it's only for a short period of time.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, IanG. Sorry to hear you're running into slower speeds on the Nest Wifi Pro. Your connection performance may be affected by several factors — here are some suggestions to help improve it:

      1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
      2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
      3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.

      For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC

      If you're still having trouble after trying these tips, we’re just a click away: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to install and set-up. Looks good too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic speeds and the ability to customize settings is a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works wonderful. Able to extend our internet over to our cabin. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google wi fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google wi fi working great. Xxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend