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Customer Ratings & Reviews

Your price for this item is $239.00
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 1515 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,515 reviews
  • Rated 5 out of 5 stars

    Tchicobaby77

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best wifi i ever owned very fast and working really good I wish I bought the three packs but the two pack works well the entire house coverage. I have 3 stores house it covered all the floor including the basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy to set up amazing wifi for a fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest WiFI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up, good price! xxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought these three mesh routers and I have to say that I’m pretty happy with them. Good connections all around the house. The 1GBit ethernet band limit is not an issue for me since I didn’t get to that speed yet. Love parent control functionality. Use about two weeks with no issues

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great yet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 1gb fiber connection. I'm only getting 250-300mbps on all points. (I disconnected the 2 points and ran a speed test just from the main point that is plugged directly into modem with cat6 cable. Still only 250-300mbps. My old nest wifi was getting 500-600mbps. Google needs to fix this. I can return mine by Jan 14th to Best Buy. If there is no improvement within that time, I will be returning this and going to something else. I only upgraded to wifi pro because, my nest wifi points kept disconnecting or losing signal which was disappointing as well. Hopefully they have a fix soon! Thank goodness for Best Buys return policy!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi AnthonyH, thanks for sharing your feedback with us. We're sorry to hear you're having issues with your Nest Wifi Pro. This is not the type of experience we want you to have, and we're here to help.

      You can try to perform a power cycle on your Nest Wifi Pro and see if it'll resolve the issue. Here's how:

      - Disconnect the power and Ethernet cable from the primary router (parent point) and disconnect the power from the modem, leaving it unplugged for five minutes.
      - Ensure that the modem and primary router lights turn off completely when unplugged.
      - Some modems have backup battery packs, you will need to disconnect battery packs too. If you have other Wifi points (child points) disconnect from the power outlet as well.
      - After five minutes, plug the modem back into power.
      - Once all the modem lights are back on, connect the Ethernet cable to the parent point's WAN port and connect the power back to the parent point.
      - Plug your modem and Nest Wifi Pro (parent point) back to the power outlet, and allow them to turn on fully, then connect the router to the modem via the WAN port. Then, plug other Wifi points back to the power outlet.

      If power cycling doesn't work, try resetting to its factory default and re-setup. To factory reset, you can check out this support article: https://support.google.com/googlenest/answer/6246619

      If the issue still persists, we'll be more than happy to check and assist you. Feel free to contact our support team here anytime: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good connectivity. easy to set up, large coverage.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good connectivity. easy to set up, large coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi6e fast speed no congestion. Lots of device support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Signal Strength

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding these to our home Wi-Fi helped immensely to reduce buffering and enhance signal throughout the house and detached garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement from the nest wifi. Speeds alot faster

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure of it is google fiver or this mesh. It is the 6 version of the router that matters. I am still not sure if I would recommend this product. Be careful, do your research well.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, DoctorO. Thanks for the feedback you shared about the Nest Wifi Pro. We understand how important the Wi-fi 6E is for your needs, and we’d like to know more about your challenges with using the device. We encourage you to visit us anytime so we can provide you with assistance for any concerns you may have, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Pro mesh Wi-Fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several different mesh Wi-Fi options and this one by far has exceeded my expectations more than ever everything is connected in the house at 51 devices I appreciate how I can adjust to weak and customize to my likings this is an awesome product and highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WIFI EXTENDER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our cable provider brought the cable in the garage at the front of our home, we had good wifi on ground floor and 1st floor, we had no/poor WiFi on the 3rd floor. After installing this system we now have full bars on all 3 floors, Great product would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better House Coverage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your house is in a location where you your signal is weak, correct placement around the house will give you better connectivity that hoping the signal will improve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great in our house. We don’t have the best internet service so anything to help improve what we have is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets me the wireless speeds to match the Internet providers speed. Ease of control through Home app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I love Google but there are constant issues.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have FiOS Gigabit Internet, let's start with that. Verizon's service is great with the internet. When the Google Nest WiFi works, it is great. The problem is, it randomly kills off the internet at the most important times when our family is home. We have busy schedules, so the time at home is rare. Simply put, Google needs to do better. Their products are appealing to the eye but lack dependability and this product proves this.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Tony. We appreciate you for sharing your concerns about your Nest Wifi Pro. We're sorry to learn that the signal randomly drops when you use the device. This is not the experience we want you have. Your feedback here is helpful to us in finding ways we can improve the performance of the device. we'd like to know more details about the issues you're having so we can provide you with a better resolution. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up and fastest Wi-Fi connection I’ve had in a long time. This was an upgrade from Google Nest Wi-Fi and it was just as easy to set up as the first edition. Managing Wi-Fi through the Google Home app is easy and I love being able to prioritize devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big upgrade over the Gen1 Google nest WiFi. (Minimum 50 characters reviewed required, less is sometimes more )

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stable connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable connection. However, units have to be relatively close to each other to provide stable connection, which sort of defeats the purpose IMHO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works flawlessly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the old Google home router, but it never was up to the standard. I believe the old Google Wifi router would work with most smaller homes with less device at home. Now when i purchased this Nest Wifi pro it completely blew my mind on fast it increased my download speed. I definitely recommend it.

    I would recommend this to a friend