Customer Ratings & Reviews
- Model:
- GA03689-US
- SKU:
- 10222135
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
to a friend
Smart fast easy whole home WiFi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was WAY easier to link together than my previous mesh system. Plug them in one at a time and scan the bottom of the unit with your phone. Super easy. My download speeds have also improved drom 300mbps to 600mbps in the same areas.
I would recommend this to a friendPoor setup, good product otherwise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great product but setting up the devices were a big big challenge. It took me 2 hours to get it working. I had to daisy chain all the devices together via Ethernet and then it finally worked. Good range, solid product, but they definitely need to improve setup.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi MarkP, we appreciate that you're finding Nest Wifi Pro as a great overall product, and that you're able to fix the issue by daisy chaining them. We do apologize for the difficult experience in setting it up. Nest Wifi Pro is our latest and first tri-band mesh Wi-Fi system that offers a lot of high-tech benefits to give you a smoother Wi-Fi connection. If you encounter any issue, or would like to have some questions answered, we'd be happy to entertain and answer them for you. Simply visit the our Google Nest help page to reach out to our support team: https://support.google.com/googlenest/gethelp
Not great if working from home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Currently have Xfinity with a Netgear modem. I upgraded to the faster speeds and wanted to use mesh wifi. I saw google and thought because of the name they would be a great router, but this is not the case. I work from home and this wifi was great when it was working lighting fast, but all my calls were pretty choppy and I don't live in a big place. When it was working it was great but for work it was terrible. If I didn't work from home maybe this is a great system since the UI is really easy to use.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, FranciscoS. We appreciate you for sharing your review on Nest Wifi Pro and we're sorry to hear that your experience with using the device for work has been less than ideal. We suggest setting a priority device or changing your activity preferences to streamline bandwidth. The priority device setting gives a device of your choosing the fastest connection on your Wi-Fi network and can help with improving the quality of your calls. We recommend reaching out to our support specialists so we can help you with tips and steps in setting your priority device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Amazing!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from 25mgps to 450 mgps. Its a must have in wifi preformence
I would recommend this to a friendwow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and solved a wifi sharing issue.......
I would recommend this to a friendGood product Value for money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product Value for money. Does the work for me.
I would recommend this to a friendAmazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm when it comes to internet lets go babbbyyy
I would recommend this to a friendNeeds some updates
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experienced some issues with this model. I have the nest wifi router, and have had no issues. The pro model needs some updates. Maybe I will pickup again when everything is fleshed out
I would recommend this to a friendBrand response from Nest Support
Posted .Hello AliBaba, thanks for sharing your feedback on Nest Wifi Pro, and we’re sorry to learn you had some issues. We’ll be using your feedback to work on improving the products and the services we offer. If you find yourself wanting to try the Nest Wifi Pro again in the future, we’d be happy to provide you with guidance and assistance for any concerns you may have here: https://support.google.com/googlenest/gethelp
CANNOT HANDLE INTERNET SPEED OVER 1 GB/second
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOES NOT PROVIDE WIFI SPEEDS ABOVE 1 GB. If you’re like me and looking for a reliable mesh WiFi network that was top of the line and capable of your new high speed internet (2 or 5 GBps) this product is WRONG FOR YOU. I made this mistake. It’s a $400 mistake. Don’t be like me. Do your research. There are much better wifi products out there for mesh networks at speeds over 1 GB.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, NickH. We're sorry to learn that your experience with Nest Wifi Pro didn't meet your expectations. It's important to us that we provide you with the best help possible and improve your experience with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Google - Nest Wifi Pro 6e AX5400 Mesh Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google - Nest Wifi Pro 6e AX5400 Mesh Router (2-pack) - Snow
I would recommend this to a friendGood Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Mesh router from previus Nest Wifi Pro version
I would recommend this to a friendEasy/good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up really good wifi coverage worth it.
I would recommend this to a friendFast reliable easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My house is about 1200 sq ft and I get full speed and coverage in every room with just one pod. I haven't had any issues as of yet. The set up was super easy. I think just about anyone can install this router.
I would recommend this to a friendNest wifi pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Everything has been good and working.
I would recommend this to a friendDon't work at all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your home network is at all complicated these won't work. It is the usual story. Big company thinks they know what you need more than you do, and when you try to deviate at all their offshore support can't help because it isn't in their script.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi, there. Thanks for posting a review about your Nest Wifi Pro. We understand your frustration, and we appreciate your feedback about the challenges of setting up Nest devices. We understand that "one-size-fits-all" solutions don't always work. Our specialists are trained to address a wide range of network configurations. If you encounter difficulties setting up your Nest devices on your specific network, please don't hesitate to contact them directly. https://support.google.com/googlenest/gethelp/
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints that I can think of. Works well, is fast
I would recommend this to a friendA huge let down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses signal all the time, they don't get along well with unmanaged switches. For this amount of money you should get a better product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JoseG. We appreciate your feedback. We regret to hear your experience with the connectivity of your Nest Wifi Pro. If your modem is a modem/router combo, we recommend disabling the Wi-Fi functionality of the combo or putting it in Bridge mode to avoid Double NAT as it may cause connectivity issues. When you enable bridge mode on your ISP combo, it'll turn off its NAT and allow your Wifi device to be the sole device that performs NAT. If you have 2 separate ISP devices, a modem and router, turn off and unplug the ISP-provided router, then connect your modem directly to your Nest Wifi Pro.
Please let us know if additional help is needed by visiting us here: https://support.google.com/googlenest/gethelp
Perfect sync
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other google smarthome products all synced seamlessly
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for an elderly person looking to get hi-speed wifi through their 1000 sq ft home. For anyone else, no so great. The Google home app is very limited when it comes to features and settings. The mesh connection is less than desirable. Advertised as wifi 6 the speeds are very inconsistent and your devices will constantly be switching between 2.4 and 5ghz bands as theres no way to lock it in leaving you aggravated and cheated if you have any connection greater than 54mbps. I was fooled by the pro wording on the box. Don’t be like me.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, BradP. We’re sorry to learn about your frustrating experience with the performance of your Nest Wifi Pro. It's important to us that we provide you with the best help possible and identify the cause of your connectivity issues with your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Do not purchase. Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge waste of money. Do not purchase. I’m literally getting 1/2 the speeds I used to get on my old Google mesh network. I have Fios and pay for 2gb. I’m lucky if I get 400 over 300 with these. On my old Google mesh network I would get 900 over 800 WiFi speeds.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Pcoz, we really appreciate your feedback on Nest Wifi Pro, and we’re sorry to learn it didn’t meet your expectations. We’re hoping to hear more about your experience so we can learn how to help you best. Please reach out to our support team through our contact channels found here: https://support.google.com/googlenest/gethelp