Customer Ratings & Reviews
- Model:
- GA03689-US
- SKU:
- 12312644
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
to a friend
Never would connect to my internet modem.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave the Google Pro Router one star because I could never get it connected to my internet modem. I tried several times. I even looked Google for help. I tried those ideas. I finally took them back and got a different router that connected immediately.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, Jeannie54. It's unfortunate to hear your experience with the Nest Wifi Pro. We can imagine how hard you tried, and we’re sorry for the inconvenience this issue has caused you. If you find yourself wanting to try the Nest Wifi Pro again in the future and have some questions or concerns, you’re more than welcome to contact us here and we’ll gladly help: https://support.google.com/googlenest/gethelp
On the 3rd day of christmas: 3 floors a streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints so far; 3 floors one one on each and excellent connections.
I would recommend this to a friendEasy setup, terrible performance.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was quick and easy. Needed to move individual units for optimal connections. Home app said that the three nodes each had a "great connection." Also, individual device connections also showed as "great " Finally the Home app said the network was great in general. With all this greatness, I was surprised to see that file transfers over my internal network had slowed 70+%, as compared to my old Netgear router/AP. Restarted the network in hopes of triggering a firmware update. No improvement. I hope BB takes them back.
No, I would not recommend this to a friendGo for it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Esay setup and great wifi connection. A bug step up from the previous model.
I would recommend this to a friendGreat Wifi option
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice option for those that use many google smart home items.
I would recommend this to a friendRooters
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect snd great connection worked iut awesome easy set up and no issues
I would recommend this to a friendPoor quality and support
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont waste tour money on this product, customer support is non existant. I bought this product in November, setup was ok however the google home app has some issues. Also I registered this product on setup and when I go to the warrenty section it says no product is available. This device has unknown items on my network that cannot be blocked or removed. All you can do is pause them. No way to find out of its the device or the app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Rich. Thanks for posting a review about the Nest Wifi Pro. It's unfortunate to learn about your experience with Nest Wifi Pro and our customer support. We’ve taken note of your feedback as we're always striving to improve our products and services, along with the accessibility and responsiveness to our customers.
Also, the Nest Wifi Pro comes with a 1-year limited warranty. You can find these details in the box, or visit g.co/devicewarranty. And for questions about the features of the device or other details about warranty claims, you can contact us anytime here: https://support.google.com/googlenest/gethelp
Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid coverage. Quick and easy setup. So far, so good.
I would recommend this to a friendGoogle mesh system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best mesh system ive ever owned.. thank you best buy tech squad
I would recommend this to a friendAwesome wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great mesh. Google home app with the routers is unbeatable.
I would recommend this to a friendPlaster walls
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had any problems in a 5500 sq.ft. house with plaster walls.
I would recommend this to a friendStops freezing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stops freezing and we now get better wi-fi/internet service. Was to install.
I would recommend this to a friendNest Wifi Pro 6e AXE5400 Mesh Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would have got the Mesh Router sooner! I never lose WIFI and no more buffering.
I would recommend this to a friendBuy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical at first sounds to good to b true but it is worth the money its does what it's supposed to do luv it
I would recommend this to a friendSlower speed that I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SPeeds are not as fast as my old Orbi mesh. Wanted to keep in google but now not sure if i made the correct choice. It could be my modem as its old and xfinity says i need to lease thier new one
I would recommend this to a friendBrand response from Google Team
Posted .Hey there, johnB. We're sorry to hear you're having slower speeds with the Nest Wifi Pro. There could be a few things impacting this — here’s some suggestions to get your device running optimally:
1. Your device is far from your router: often moving your device closer to your router or point will result in improved speeds.
2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.
For more details, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC
Don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
President
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product of three different similar products I’ve tried for my three level office.
I would recommend this to a friendGreat so far
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great. Do need them pretty close to each other though. Hopefully they gets sorted with an update.
I would recommend this to a friendLove the new Google Nest Wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works far better than the previous version of Nest Wi-Fi. Even through fire door. I love this versiobn. Recommend highly
I would recommend this to a friendGreat wifi signal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and excellent wifi signal all over the house
I would recommend this to a friendWi-Fi set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wi-Fi for my home is working very well. I would reCommend this product to all.
I would recommend this to a friend