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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1612 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,612 reviews
  • Rated 5 out of 5 stars

    Great wifi solution

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With one google pro it covers my entire apartment. Great value and great speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took maybe 15 minutes to set up, range is decent, price is very high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage and easy setup.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gave me great coverage in my house. The app made setup really, and gave me getter coverage in my house than my provider would have given me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed when my brother recommended purchasing the kitchen display as a housewarming gift after I closed on my last house. I was initially hesitant to buy the actual pods, but I’m glad I did. I needed a Wi-Fi extender and had purchased one on Amazon, but ended up returning it. This device did exactly what I needed—it extended my Wi-Fi and gave me an amazing speaker in the kitchen. It’s definitely a great investment, and I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not in original box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but I was surprised they didn’t come in the original box and just came in a plastic bag, but I have the parts were there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks greats, but limited capatability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and ease of use, but it didn't work with my Sonos system, or rather, my Sonos didn't work with it. Otherwise I think it is great for a easy, low maintenance setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently all over the house and beyond. Super easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from google Wi-Fi generation 1 three pack. Noticeably performance and range coming from gen1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has coverage for the entire house. No problems with speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrates well into the Google ecosystem. If you aren't already a Goole user I would look elsewhere. Lack of advanced features, 2.5Gb, and "cloud" integration cost it a star. Connectivity and speed is great though!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Good day, joshypants! We’re glad that you like the performance of your Nest Wifi Pro, but it’s unfortunate to hear that your experience didn’t exceed your expectations. We’ll use your feedback to work on improving our product’s usability, reliability and use of various features. Meanwhile, we’d like an opportunity to help improve your overall experience with the device. We welcome you to visit us at the following link for technical assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great mesh router system and super easy to set up.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excell t and easy mesh router system. Super easy to set up and add u its if needed. I love the ehternet connections on each router. Wish it had more than 2 but I think overall it is a good system and super easy to set up. I have not had to do any mainatanance or troubleshooting but the app makes it super easy to do so. Only down side is you cannot control which bands you want to use or change some advanced settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow speed and poor coverage. They look cute tho

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 Gig service. Using the latest firmware available, only seeing 800 Mbps at the router (wired). Randomly getting 50 Mbps down 6 feet away from the satellite even though the Nest app reports an excellent wireless backhaul connection. Have to turn on/off the wireless on the device to fix the issue temporarily, but still getting middling speeds. Setup was easy using the app. Very limited customization available and no web interface. Don't forget to enable WPA3 if you want to use WiFi 6E. Replaced this with an Orbi setup. Much more expensive, but I'm getting 400 down OUTSIDE of the home. Can stream music now in the garage without using data!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Owner, thanks for bringing this issue to our attention. It's unfortunate that you're having slower connection speeds with your Nest Wifi Pro and we're sorry to hear that you already replaced it. We value your experience with our products, and if you're willing to try, we recommend contacting our support team for further help with your concern. We may need to take a closer look at your Nest Wifi Pro and figure out what may be causing the issue, and see how we can help you best. Please consider visiting our Google Nest help page to reach out to our support team, using this link:  https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    A solid upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to fiber internet, and these routers upped my speed significantly, and the Google setup/platform is easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my home network with the Google Nest Wifi 6E system, and I must say, it has completely transformed my internet experience. With the ever-increasing number of connected devices in my household, I needed a router that could handle the demand and deliver seamless connectivity throughout my entire home. Google Nest Wifi 6E has surpassed my expectations on every level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up works great. Enough for my house, deck, ADU and then some.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 and purchased 2 more to cover our new home. Works as described and coverage is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Nelson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up, Simple to use. Improved my speed by 300-400 mbps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works so much better that the one that we had (it was not a Google). Wish we had bought months ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Coverage WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system makes sure I have strong network anywhere in my house and outside my house. The range is extremely large and set up is as easy as plugging it in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No control over network selection for paired devic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new router because I wanted my smart home devices to be connected to a 2.5 gig network and my gaming console and laptop and other media devices to be on the 5 gig channel. But the router does not allow any real Admin modification. There is no way you can choose to apply a specific network speed for a specific device.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, wriddhi. Sorry to see the Nest Wifi Pro wasn’t quite what you were looking for. We’d be happy to help answer any questions or concerns you may have about the device and make sure you’re getting the best experience you can — don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle