Customer Ratings & Reviews

I purchased the google nest pro 6e to replace my older google nest 5. Unfortunately it was difficult to uninstall the nest 5 and replace it with the nest 6e. It took multiple attempts over 5 hours. My connection speed is not much better than the speed of nest 5. In addition, I am suffering lose of connection which did not occur with the nest 5 installed in the same location. It is very sensitive to anything placed around it. It was a BIG mistake on my part. Avoid this product!

I previously had the original Google Mesh WiFi system, which worked well until one point stopped connecting. After some consideration, I decided to “upgrade” to the Nest WiFi Pro — and I truly regret that decision. This has been nothing short of a nightmare. From day one, the Nest WiFi Pro has been unreliable. The points go offline constantly with no warning, and the app often falsely reports that everything is working fine. I ignored the negative reviews and assumed they were isolated cases — big mistake. This system is completely unstable and not worth the hassle. Google customer support has been equally disappointing. They repeatedly walked me through the same generic troubleshooting steps with no real results. Eventually, I escalated the case to a supervisor, who gave me incorrect information and refused to offer a full refund, citing that I purchased the system through Best Buy. I reluctantly accepted a replacement option. I was told to order a new system from the Google Store, and a temporary hold would be placed on my card until I returned the old one. Instead of releasing the hold, they charged my card, and now I’m being told that my only refund options are Payoneer or store credit — seriously, how can a company as large as Google not process a basic refund? To make matters worse, while waiting on the Payoneer link (which still hasn’t come), they sent me another replacement unit — which I’m now also apparently responsible for returning. I still haven’t been refunded for the original replacement, and the new unit is just as unreliable as the first. This whole experience has been frustrating, time-consuming, and costly. Do not waste your money on the Nest WiFi Pro.

I had a Nest Wifi 5 for a long while and worked just ok, but wifi speed was subpar and took forever to connect to my nest cameras. Also, I could never use to the fullest my 1Gbps fiber bandwidth because of the Wifi 5 limitations. For that reason, I decided to give the new Nest Pro 6 a chance. Worst mistake I have ever made. It worked fine for a few weeks, then everything started failing and disconnecting all the time. Unstable connection with a lot of volatile latency in the network unsustainable for people working from home using video conference. I suspected it could be my internet connection, so I decided to try connecting all my devices directly to the AT&T Fiber router, and it worked perfectly. Reaching out to Google support, they required me (baffle now) to cable all mesh points. This is absurd and the most ridiculous product support I have ever received and made me decide to never purchase any Google products for the rest of my life. I hope you read this review before buying this piece of hit garbage. Do yourself a favor and buy an Eero mesh which ja a thousand times more reliable, faster, and cheaper.

Data speeds has improved throughout the home. Great upgrade from the 2nd Gen nest WiFi. The Google home app also is a good companion and a great addition to a goggle smart home. Only downside is that it no longer has an integrated speaker.

Really good but for big houses tripple version is better.

We have been struggling with internet connection the last 2-3 months even though we upgraded to higher speed. After reading many reviews, we decided to purchased 2 googles nest wifi. It was the best thing ever. We have 2 TVs, 4 phones & 2 gaming consoles plus some other smart devices, speed is steady & fast as i expect. Highly recommend

Same Simple installation as non pro version. Google home interface upgrade my system from the original version 3 pack that I had for 5 years to this version after seeing the ability’s / capability’s 6G WiFi band. Less interference on channels. This new system is faster and better quality WiFi and we love it.

It was easy to set up and pair with our other products from google.

Very satisfied with the Goggle Nest Pro Router! Meets all my needs!

Seems to be doing the job, although I'm not sure if there's much improvement from my old Google Wifi 3-pack. But I don't like the new size and shape; it's bigger and taller. The old wifi 3-pack was shorter, cylindrical, more compact and sat more stably. The new shape is much easier for a pet to knock over.

Easy to set up and give better coverage and speed than the last generation

Was well worth the purchase. Eliminates my dead WiFi zones.

Great item. Works great. This cleared up our WiFi issues.

I used to have google wi fi and it worked great too, but when i changed the speed it was excellent.

Easy set up and excellent signal and takes so little space.

This is the easiest router I have ever setup. Literally took 5 minutes at the most. Connect to modem. Turn on. Use google home app to scan QR code on bottom of Nest, and off it goes through the setup. All you have to do is name it and create the password. Literally, that is it.

Purchased it for the thread support. I was able to setup the accessories.

Google Mesh is working excellent and resolved my issue of slow wifi and coverage.

Easy to install and meshes fast speeds to areas do the house recently not reachble

Set up was a breeze. Operation is good. Only that range in a 1800 sqft house is not so great but good enough for regular usage including streaming. But for the price, I expected a bit better range.