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Customer reviews

Rating 4.3 out of 5 stars with 1613 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,613 reviews
  • Rated 3 out of 5 stars

    Poor service from google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up but there were things that they don’t tell you. I called google and after 3 hours ( mostly sitting on phone) they had no idea what they were doing. The product is good but requires someone who has a better of idea on how to make it work, not for beginners

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey JDOo! Thanks for sharing your experience with your Nest WiFi Pro. We really appreciate your feedback – it helps us learn and improve. You can share more thoughts here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Rated 5 out of 5 stars

    Best wifi system I ever owned Mesh Google wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is so easy to set up and start using I have had many different routers over the years This mesh wifi system is the way to go and great price easy install using your smartphone Android or iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite under $500 mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great! I know there have been early problems but I get full network speed in every room in the house. Everything works including 160Mhz band and WPA3. Not entirely thrilled with the use of the Google home app though it has more setting than an Eero. Don't like that device settings and connected devices are in two different places. Do like the family features at no additional price as well as port forwarding and all the other goodies. None of these low cost 6E mesh allow you to customize Qos and I'm not comfortable using their schemes. Also only this and Eero support thread and matter. Not even $1500 Orbi! I have a connected home with Smartthings and a Harmony hub so future connectivity means a lot. Overall pretty great. Super super easy setup!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Fraamus, we're glad to hear that Nest Wifi Pro has been working great for you. However, we do apologize if you are not satisfied with the features and settings for the Google Home app. We value your feedback and suggested features, and we'll make sure to pass along this information to our product team for consideration with the design for future releases of our Google Nest Wifi products. In the meantime, if you have any support needs with your Nest Wifi Pro, you can count on our support team to help you out by simply visiting us on our Google Nest help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google mesh network

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product. Easy to install, clean and matches the decor around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade to google system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded our google mesh to the google nest pro! Very pleased! The google Wi-Fi mesh system provides lightening fast, responsive, seamless connection anywhere in the home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A step above previous models

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Google's previous 2 Wifi models. Mesh pro is significantly more efficient with a higher number of devices operating faster. Only used them for a month or two but no connection issues or resets thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet Champ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of set up and connecting to internet. Satellite extender set up easy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    have patience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is good but every week I had to reset it, because the speed slows down and when I check the app, it says that the connection is poor, after the reset it works perfectly, for a week or two later you have to do the same, I realized because the videos on the TV start to freeze

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Centella. We appreciate your feedback on the Nest Wifi Pro. We understand that having to reset your device every week or two can be an inconvenience, and this is not the kind of experience we want to share with you. We’d like to get to the bottom of this issue. If you find yourself in the same situation, please visit us at the following link and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Connectivity

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. We no longer have dead space in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from google wifi, no problems with installation and wifi is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation, stylish design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to try this router. Only good impressions. Gives out over 300 per download. Great signal, looks good. Maybe the downside is that it's always warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to our house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent wifi extender, the signal I get around the house it’s awesome, what doesn’t help it’s my internet provider’s modem, we need to call for them to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system in the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this system. Very sleek. I do miss having the option to use google assistant like the previous version.I wish they were comptatible with previous versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mesh system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Netgear Nighthawk before and they would typically last about a week before they started having issues. These made it longer than a week, so no complaints yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great devices

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great devices, just set them up and forget them. Have had no issues with buffering or slow wifi speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great devices

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great devices, just set them up and forget them. Have had no issues with buffering or slow wifi speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice simple router for a small home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wifi router simple set up with Google home app. Be warned tho the entire router is manager thru the home app. It currently does not have a home page you can hit form your PC.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, TrevorH. Thank you for choosing Nest Wifi Pro for your home. We can see that your experience with using the Google Home app has been less than ideal. We'd like to know more details about your feedback and help find ways we can improve your overall experience with the products and services we offer. Please reach out to our dedicated team of specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no problems with it disconnecting like I did with my eeros! Super easily to set up and use! Google home makes everything just convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with WiFi even though we added lot of smart devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Google Home Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google home mesh system is super easy to setup and has been very reliable. Haven’t had any issues so far.

    I would recommend this to a friend