Customer Ratings & Reviews
- Model:
- GA03030-US
- SKU:
- 6520779
Rating by feature
- Setup
Rating 4.6 out of 5 stars
- Range
Rating 4.5 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
to a friend
Customers are saying
Customers enjoy the Nest Wi-fi Pro 6e AXE5400 Mesh Router for its speed, ease of use, coverage, simple setup, and overall performance. Many also appreciate its range and signal strength. However, some customers have experienced connectivity issues, while others feel the price is a bit high. A few customers have also reported compatibility problems with some devices.
This summary was generated by AI based on customer reviews.
Good
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and very classy looking for modern house
I would recommend this to a friendHigh Hopes and Let Down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must admit I am more of an Apple person than a Google one. However, I was excited to try these routers as they promised 6E speeds (I had 5), better connection, and thread built-in. The problems started right at setup. They would not set up at all. I powered down my modem, my switch, reset my phone network settings nothing worked. After calling customer support they were nice but did not solve the issue, I tried my wife's phone and it worked. After finally getting everything setup they are not stable. My home kit devices (some are thread) work occasionally, phones barely work. It is just not what I expect. I would recommend looking elsewhere for a more stable product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi pwaltz, thank you for posting your review and we're sorry to learn that you're experiencing some difficulties with setting up your Nest Wifi Pro. We appreciate that you reached out to our support team for assistance. Please know that your feedback on the performance of your Nest Wifi Pro will be relayed to the right team for improvements that we may provide in the future. If you're willing, we'd like to know more details about your device after the successful setup and help find ways we can enhance your experience and the performance of your device. Please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Fast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mesh system definitely made a huge upgrade from the original Google nest (pucks). I can now game and stream with no delay. Would recommend!
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and easy to set up amazing wifi for a fair price
I would recommend this to a friendNot so great yet!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 1gb fiber connection. I'm only getting 250-300mbps on all points. (I disconnected the 2 points and ran a speed test just from the main point that is plugged directly into modem with cat6 cable. Still only 250-300mbps. My old nest wifi was getting 500-600mbps. Google needs to fix this. I can return mine by Jan 14th to Best Buy. If there is no improvement within that time, I will be returning this and going to something else. I only upgraded to wifi pro because, my nest wifi points kept disconnecting or losing signal which was disappointing as well. Hopefully they have a fix soon! Thank goodness for Best Buys return policy!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi AnthonyH, thanks for sharing your feedback with us. We're sorry to hear you're having issues with your Nest Wifi Pro. This is not the type of experience we want you to have, and we're here to help.
You can try to perform a power cycle on your Nest Wifi Pro and see if it'll resolve the issue. Here's how:
- Disconnect the power and Ethernet cable from the primary router (parent point) and disconnect the power from the modem, leaving it unplugged for five minutes.
- Ensure that the modem and primary router lights turn off completely when unplugged.
- Some modems have backup battery packs, you will need to disconnect battery packs too. If you have other Wifi points (child points) disconnect from the power outlet as well.
- After five minutes, plug the modem back into power.
- Once all the modem lights are back on, connect the Ethernet cable to the parent point's WAN port and connect the power back to the parent point.
- Plug your modem and Nest Wifi Pro (parent point) back to the power outlet, and allow them to turn on fully, then connect the router to the modem via the WAN port. Then, plug other Wifi points back to the power outlet.
If power cycling doesn't work, try resetting to its factory default and re-setup. To factory reset, you can check out this support article: https://support.google.com/googlenest/answer/6246619
If the issue still persists, we'll be more than happy to check and assist you. Feel free to contact our support team here anytime: https://support.google.com/googlenest/gethelp
Nest WiFI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to set up, good price! xxxxxxxxx
I would recommend this to a friendNest wifi pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Everything has been good and working.
I would recommend this to a friendFast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi6e fast speed no congestion. Lots of device support
I would recommend this to a friendGood connectivity. easy to set up, large coverage.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good connectivity. easy to set up, large coverage.
I would recommend this to a friendWorks well for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought these three mesh routers and I have to say that I’m pretty happy with them. Good connections all around the house. The 1GBit ethernet band limit is not an issue for me since I didn’t get to that speed yet. Love parent control functionality. Use about two weeks with no issues
I would recommend this to a friendGreat product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our home and since have seen a huge improvement in our wifi strength across the house, whether I am in the living room or basement doing laundry I always have a strong connection.
I would recommend this to a friendWorks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big improvement from the nest wifi. Speeds alot faster
I would recommend this to a friendJust Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to like these; they are easy to set up and configure. I do wish they had some advanced options or better ways to troubleshoot issues. But the issue is your connection with these will get slower and slower and the only way to fix this is to reboot the entire network, daily!! Search the internet, this is a known issue that Google is not fixing. When they work, they are great, but it's only for a short period of time.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, IanG. Sorry to hear you're running into slower speeds on the Nest Wifi Pro. Your connection performance may be affected by several factors — here are some suggestions to help improve it:
1. Your device is far from your Wifi router: often moving your device closer to your router or point will result in improved speeds.
2. Building materials and other objects may slow your connection: if possible, try to use your device within a clear line of sight to your router or point.
3. Some devices do not support the faster Wi-Fi standards: speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds.
For more information, here’s a link: https://support.google.com/googlenest/answer/7578264?hl=en&ref_topic=7620336&sjid=14351523150742169093-NC
If you're still having trouble after trying these tips, we’re just a click away: https://support.google.com/googlenest/gethelp
Google nest WiFi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A big upgrade over the Gen1 Google nest WiFi. (Minimum 50 characters reviewed required, less is sometimes more )
I would recommend this to a friendSo so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure of it is google fiver or this mesh. It is the 6 version of the router that matters. I am still not sure if I would recommend this product. Be careful, do your research well.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, DoctorO. Thanks for the feedback you shared about the Nest Wifi Pro. We understand how important the Wi-fi 6E is for your needs, and we’d like to know more about your challenges with using the device. We encourage you to visit us anytime so we can provide you with assistance for any concerns you may have, here: https://support.google.com/googlenest/gethelp
Tchicobaby77
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best wifi i ever owned very fast and working really good I wish I bought the three packs but the two pack works well the entire house coverage. I have 3 stores house it covered all the floor including the basement.
I would recommend this to a friendGoogle Pro mesh Wi-Fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried several different mesh Wi-Fi options and this one by far has exceeded my expectations more than ever everything is connected in the house at 51 devices I appreciate how I can adjust to weak and customize to my likings this is an awesome product and highly recommended!
I would recommend this to a friendBEST WIFI EXTENDER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our cable provider brought the cable in the garage at the front of our home, we had good wifi on ground floor and 1st floor, we had no/poor WiFi on the 3rd floor. After installing this system we now have full bars on all 3 floors, Great product would recommend
I would recommend this to a friendBetter House Coverage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your house is in a location where you your signal is weak, correct placement around the house will give you better connectivity that hoping the signal will improve.
I would recommend this to a friendMattie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment. I’m very impressed with the quality of it
I would recommend this to a friend