Customer Ratings & Reviews

Based on all of the great reviews, from Best buy and people with this phone, maybe I just happened to get the bum phone but I have had almost zero luck. Bought it towards the end of July and for the first few weeks, it was okay. Now, I rarely have a decent connection. I have to restart the phone multiple times a day to get it to load anything, send texts, receive a phone call, etc. The phone will show full bars and an excellent wifi connection and still nothing. Can't say I'll try another google phone after this one. I will say the camera is fantastic, but isn't enough to make up for the fact that most of the time my phone is a glorified camera and nothing else.

Great budget phone. I was looking for a budget smart phone and this fits right in the budget

I had this phone less than 3 weeks and the bottom speaker stopped working. This happens to be the speaker that the alarm goes through - luckily I checked, or I would not have gotten to work on time. I jumped through all the hoops that Google made me do. Including a factory reset and since the back up I did immediately before didn't work correctly, all the data is lost. After jumping through all these hoops, I now have to take the phone to an authorized repair shop. Is there one near Ann Arbor - nope. About an hour away. This phone seemed decent, but Google service is absolute garbage. Don't buy any Google products!

I was switching from an iPhone 6, and I really wanted to love the Pixel 3a and the notion of a pure Android experience. And some things were really slick. But this phone is fundamentally flawed. The Pixel 3a fails at a couple critical things every phone can do. (1) Creates a really inconsistent / wonky connection with Honda Bluetooth systems, making it unusable. [Google’s suggestion was that I should sell my couple-year-old Honda and buy a new car with Android Auto. Thanks… that’s helpful…] (2) Doesn’t switch to cellular data backup when the internet connection coming through WiFi is weak / not functioning. [Tested on multiple WiFi networks, side-by-side with an iPhone that had no issues.] I spent no less than 3 days and 5 hours on the phone with Google trying everything and resetting the phone. Google eventually took it back. In the process, Google dragged its feet on responding to me until my trade-in phone had been irretrievably lost in their system, and now they’re refusing to give me market value for my phone. Instead, I’m stuck with ‘Google Store Credit’ to apply toward another flawed Pixel. That’s not helpful, given that I’m now running away from Google hardware.

I was very weary about purchasing another Google phone. Years ago I purchased the Nexus 5x. After I had it one year and one month, the Nexus turned off and never turned back on. Completely broken... One month out of warranty of course. So I was weary of weary of buying a Pixel 3a due to this fact and the fact that I had about 3 other friends who also had similar issues with various models of other Google phones... Well I fell for the hype I figured I'd give Google another try with the 3a. All the reviews are stellar, the camera seems awesome and I got a black Friday deal.... So I bought it... on my third day of owning the Pixel 3a it turned off and would not turn back on... GOOGLE!!! I called Google customer support, they walked me through a ballet of button maneuvers, and after about 5 minutes of nonsense the phone turned back on... However, I chose to return the phone. Because I'm not dealing with this same scenario again. Google, your phones kinda suck and you know you can do better.

The first month I had this device it was great! Great sound quality, photos were amazing, and processed quickly. However, after one month the touch screen completely stopped working. I have tried trouble shooting, factory resets, etc and nothing has worked. I am extremely disappointed in the quality of the phone. I would not recommend paying for this phone since it only worked for one month.

Aside from the screen quality, this is a paperweight. No expansion, half the things I could do on my old G4 can't be done with this, it's way too narrow, etc. It's completely overloaded with unwanted software. I really regret this purchase. Stay as far away as you can.

If you are Tmobile customer, don't use pixel 3a. Do some research and you find many say they are incompatible. We both have Pixels and could not figure out why so many dropped calls till we started reading about so many suffering the same problem. Pixel and Tmobile no like one another?