Customer Ratings & Reviews

I have a pixel 2 and so we got the pixel 4 for my wife. She is very happy with this phone. Both phones have a excellent camera and the google cloud photo storage is great. Both phones are on T-Mobile and there has been no problems at all.

Switched from iPhone to Google... I am disappointed. I love the customization of android, but overall I am dissatisfied with this phone. The port doesn't charge properly, the call screen sometimes blacks out where I can't switch lines, the vanilla SMS app won't let me schedule texts (a big plus for business)... I will likely be switching this line bad to iPhone.

Phone is great. However, 64GB is a no go. Without the ability to add an SD card it's not long until you run out of space. Google should offer these with 256GB or greater sized internal storage. 64Gb is just too small. DO NOT BUY unless all you do is take pictures. If you like to use a lot of apps, go elsewhere.

I purchased this phone for my wife to replace her LG. She says it takes 1000 times better pictures and videos.

Good phone but missing simple features like fingerprint scanner.

The Staff at the Manhattan branch was awesome to work with. enough said. Google Pixel 3 and 4 are awesome as well.

Took a little getting used to from my old phone, but definitely like it and easy to setup on Verizon service.

I have returned the phone after a week of use and asking for a full refund. This product is defective! Gets heated up very fast and loses battery in a matter of few hours even on standby mode. Not worth a dime. Best Buy should have known better

Product inside the box is great, like original. However the myriad stickers on the outside - super ugly!

If you are looking for a decent phone, that pixel 4 might be for you.

I purchased this phone so I could stop carrying two cell phones with me. I now just carry this phone and have two sims, one Metro/T-Mobile (physical sim) and the other ATT (E-Sim). I also really like the size of the phone I can hold it in one hand.

Google is taking the top in phones, this Google Pixel 4 is amazing, thank you. As an opportunity for improvement for BestBuy, please take care of put the packet inside a box with shock absorvers, to reduce the damages for transporting.

Miss the fingerprint lock. Less battery life than the Pixel2

The speaker on the phone died after 15 days (literally day 16) and although I am an Elite Best Buy member, I had to go through google to get support. I "missed" the return policy (during the covid shelter at home time at that) by 2 days and was redirected to google. Might as well buy through google. Third pixel phone, first issue.. terrible BB support.

First time to buy Samsung and had difficulties with it in the beginning it I enjoyed using it later on

Decent value for the price .. has a few glitches but it's also the newest hardware and software

I have two major issues with this phone. I unfortunately gave it as a christmas gift, so I'm past the return window for BestBuy. Hopefully Google will make this right. When using Google Maps, the GPS is buggy and will constantly think I turned around, went down a side street, or some other mistake. I also have a Pixel 3 and have never seen such an issue with that phone (or any other phone). The battery seems defective also. When the battery hits 20%, I can watch the percent rapidly countdown and turn off within 30 seconds.

Great but not as good as iPhone and not worthy of price

Great features but bad battery. Would not recommend this phone.

Unmatched design, ease of use, and a great experience on awesome hardware. And LOVE the color. If you want to experience Andriod the way it was meant to be used (scoff @ Samsung) then this is the device for you.